Quote:
"removable volumes". It was unchecked so I checked it.


Great, it looks like we found the problem. The first time any program needs to access an external drive (as well as some other things like Documents folder), it needs to request access (mac OS 10.15 and higher). If you say "no" then you need to manually set that in the Security & Privacy settings.

Quote:
"There is a problem with your folder paths.


Sorry, that was a mistake - the paths you had were correct. It wants the "RealTracks" and "Drums" at the end of those paths. So they should be by default:
/Volumes/Band-in-a-Box Audiophile/Applications/Band-in-a-Box/
/Volumes/Band-in-a-Box Audiophile/Applications/Band-in-a-Box/RealTracks/
/Volumes/Band-in-a-Box Audiophile/Applications/Band-in-a-Box/Drums/
/Volumes/Band-in-a-Box Audiophile/Applications/Band-in-a-Box/BBPlugin/SavedTracks/

Quote:
Lastly, Do you recommend I download 2020 Band-in-a-Box Pro Upgrade 2020 for Mac


No, not necessary. You just need to have the latest update patch installed for your version, which you do.


Andrew
PG Music Inc.