It sounds (oops, bad choice of words) like you’ve done everything right. The fact that RealDrums work means that my guess was incorrect.

Please call Support. There’s a tab near the top of the forum that has the info you need. Or Live Chat.

Be sure to tell them what version and build number you have, and if it’s Mac or Windows. The build number can be found in the Help, About menu.

But one last guess: the path you entered should be F:/bb/realtracks and it looks like you left out the ‘bb’ part.

Last edited by Matt Finley; 03/06/23 05:55 AM.

BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors