Previous Thread
Index
Next Thread
Print Thread
Go To
Recording, Mixing, Performance and Production
Joined: Jun 2021
Posts: 1
M
Newbie
OP Offline
Newbie
M
Joined: Jun 2021
Posts: 1
Hi All,

First time here so hello to the community!

I just myself a Presonus AudioBox and so far it's really great bar one thing....

If I am watching a youtube vid, using DAW or playing an audio file for example and allow the audio to stop it will not work again without either changing the output device in Windows(works 6/10 times) or unplugging/plugging in the usb of the interface(always works). Never stops while in use and is otherwise perfect but as I said in the title, it's like the device is sleeping when not in use and won't wake properly.

Windows at all times sees the device and has it set as audio output without any issues.

Any tips or a fix would be much appreciated.

Thanks.

Recording, Mixing, Performance and Production
Joined: Jan 2020
Posts: 3,379
J
Veteran
Offline
Veteran
J
Joined: Jan 2020
Posts: 3,379
MR COX. YMMV.
has your pc ever been optimised for studio work ?
IF NOT it could be many possible reasons.
read these optimisation links includeing power management aspects. best bet if your not au fait with pc tech get a qualified pc tech to read these links before doing anything. tread carefully re any pc changes.
it might be simple it might not.
pay carefull attention also to running dpc latency check mentioned in first link. low dpc figures are important for studio work.

here are some optimisation links for your pc tech /IT guy.
https://audient.com/tutorial/optimise-your-windows-pc-for-audio/
https://support.focusrite.com/hc/en-gb/articles/207355205-Optimising-your-PC-for-Audio-on-Windows-10
https://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=654005
see you tube for even more optimising tips. HTH//ymmv.

frankly i would contact presonus support.
scouring useing google i noticed people with audiobox sometimes had an issue.
just google presonus audiobox goes to sleep (what model do you have ?)

without details of your rig and its various settings in win and the audiobox control panel for recording and playback (post pics of settings please )its difficult to comment further.

one possible means of resolution is to try a different sound device and see if same problem happens.

best
ex tech oldmuso.



Last edited by justanoldmuso; 06/07/21 05:16 AM.

my songs....mixed for good earbuds...(fyi..my vocs on all songs..)
https://soundcloud.com/alfsongs
(90 songs created useing bb/rb.)
Recording, Mixing, Performance and Production
Joined: Dec 2003
Posts: 22,822
Veteran
Offline
Veteran
Joined: Dec 2003
Posts: 22,822
1-Right click on start then click on device manager.
2-click on Universal Serial Bus Controller
3-click on any USB hub then click on Power management
4-Make sure the there is no check mark on "Allow the computer to turn off this device to save power" then click OK
5-repeat 3 and 4 for every USB hub on your system.

This will keep the power on to all of your USB hubs, i.e. no more shutting them down.

Note that sometimes a Win 10 update will change them back so you may have to periodically reset them.

Attached Files (Click to download or enlarge) (Only available when you are logged in)
USB power.jpg (296.16 KB, 135 downloads)

When you are at the checkout line and they ask if you found everything say "Why, are you hiding stuff?"

64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
Recording, Mixing, Performance and Production
Joined: Apr 2021
Posts: 125
C
Apprentice
Offline
Apprentice
C
Joined: Apr 2021
Posts: 125
Originally Posted By: MarioD
1-Right click on start then click on device manager.

Note that sometimes a Win 10 update will change them back so you may have to periodically reset them.


Thank you, Mario! I had no idea. Mine are fixed now!


Love is always worth the risk.

HP laptop; Windows 10 Home 64 bit; core i5; 2.40 Ghz; 8 GB RAM; 256 GB hard drive; BIAB 2021 Build 835.
Recording, Mixing, Performance and Production
Joined: Apr 2021
Posts: 125
C
Apprentice
Offline
Apprentice
C
Joined: Apr 2021
Posts: 125
Originally Posted By: Mr_M_Cox
Hi All,

First time here so hello to the community!


Hi Mr. Cox. This is a terrific community. Welcome!


Love is always worth the risk.

HP laptop; Windows 10 Home 64 bit; core i5; 2.40 Ghz; 8 GB RAM; 256 GB hard drive; BIAB 2021 Build 835.
Recording, Mixing, Performance and Production
Joined: May 2021
Posts: 19
S
Enthusiast
Offline
Enthusiast
S
Joined: May 2021
Posts: 19
I've attached you one more setting that you might want to review.

Of course, all of them are mentioned here: Maximizing Windows PC audio performance .PDF
Link: https://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=654503

Attached Files (Click to download or enlarge) (Only available when you are logged in)
USB-settings.png (17.86 KB, 114 downloads)

Member of Gig Performer team
Recording, Mixing, Performance and Production
Joined: Jul 2000
Posts: 26,890
Veteran
Offline
Veteran
Joined: Jul 2000
Posts: 26,890
Definitely set the USB power.

I did not see any mention of drivers. If you are using ASIO in BIAB and you have another software that takes exclusive control of the ASIO, it could cause what you are experiencing. The easiest remedy is to use the MME driver for BIAB, and save the ASIO choice for your DAW that needs less latency for recording.


BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Recording, Mixing, Performance and Production
Joined: Apr 2021
Posts: 125
C
Apprentice
Offline
Apprentice
C
Joined: Apr 2021
Posts: 125
Originally Posted By: Sound Design
I've attached you one more setting that you might want to review.

Of course, all of them are mentioned here: Maximizing Windows PC audio performance .PDF
Link: https://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=654503

Thank you! I'm downloading the book now.


Love is always worth the risk.

HP laptop; Windows 10 Home 64 bit; core i5; 2.40 Ghz; 8 GB RAM; 256 GB hard drive; BIAB 2021 Build 835.
Recording, Mixing, Performance and Production
Joined: May 2021
Posts: 19
S
Enthusiast
Offline
Enthusiast
S
Joined: May 2021
Posts: 19
Originally Posted By: Matt Finley
I did not see any mention of drivers.


Everything's in the book smile
Single-client ASIO drivers vs Multi-client ASIO drivers, ASIO4ALL, FlexASIO, ... and other tricks and tips.

Cheers!


Member of Gig Performer team
Recording, Mixing, Performance and Production
Joined: Jul 2000
Posts: 26,890
Veteran
Offline
Veteran
Joined: Jul 2000
Posts: 26,890
Originally Posted By: Sound Design
Originally Posted By: Matt Finley
I did not see any mention of drivers.


Everything's in the book smile
Single-client ASIO drivers vs Multi-client ASIO drivers, ASIO4ALL, FlexASIO, ... and other tricks and tips.

Cheers!
I've read that guide and many like it. There is no mention of using MME, and you quoted me out of context.

The OP did not mention BIAB, but did refer to a randomness of programs allowing or not allowing sound. Programs that only play back audio do not need ASIO drivers, when you have another program like a DAW open concurrently that does.



BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Recording, Mixing, Performance and Production
Joined: May 2021
Posts: 19
S
Enthusiast
Offline
Enthusiast
S
Joined: May 2021
Posts: 19
Yes, you're right smile
I agree.


Member of Gig Performer team
Recording, Mixing, Performance and Production
Joined: Jun 2021
Posts: 1
B
Newbie
Offline
Newbie
B
Joined: Jun 2021
Posts: 1
Hi, thanks! I'm downloading the book now

Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Holiday Weekend Hours

Our Customer Service hours this weekend are as follows:

Friday, April 18: 8:00 - 4:00
Saturday, April 19: closed
Sunday, April 20: closed
Monday, April 21: Regular hours

Thank you!

Band-in-a-Box 2025 French Version is Here!

Bonjour à tous,

Band-in-a-Box® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music

Pour ceux qui auraient déjà acheté la version 2025 de Band-in-a-Box (et qui donc ont une version anglaise), il est possible de "franciser" cette version avec les patchs suivants:

BIAB 2025 - francisation
RealBand 2025 - francisation

Voilà, enjoy!

Band-in-a-Box 2025 German Version is Here!

Band-in-a-Box 2025 für Windows Deutsch ist verfügbar!

Die deutsche Version Band-in-a-Box® 2025 für Windows ist ab sofort verfügbar!

Alle die bereits die englische Version von Band-in-a-Box und RealBand 2024 installiert haben, finden hier die Installationsdateien für das Sprachenupdate:

https://nn.pgmusic.com/pgfiles/languagesupport/deutsch2025.exe
https://nn.pgmusic.com/pgfiles/languagesupport/deutsch2025RB.exe

Update Your Band-in-a-Box® 2025 to Build 1128 for Windows Today!

Already using Band-in-a-Box 2025 for Windows®? Download Build 1128 now from our Support Page to enjoy the latest enhancements and improvements from our team.

Stay up to date—get the latest update now!

Update to RealBand® 2025 Build 5 Windows Today!

Already using RealBand® 2025 for Windows®? Download Build 5 now from our Support Page to ensure you have the latest enhancements and improvements from our team.

Get the latest update today!

PowerTracks Pro Audio 2025 for Windows is Here!

PowerTracks Pro Audio 2025 is here! This new version introduces many features, including VST3 support, the ability to load or import a .FLAC file, a reset option for track height in the Tracks window, a taller Timeline on the Notation window toolbar, new freeze buttons in the Tracks window, three toolbar modes (two rows, single row, and none), the improved Select Patch dialog with text-based search and numeric patch display, a new button in the DirectX/VST window to copy an effects group, and more!

First-time packages start at only $49. Already a PowerTracks Pro Audio user? Upgrade for as little as $29!

www.pgmusic.com/powertracks.htm

Video: Summary of the New Band-in-a-Box® App for iOS®

Join Tobin as he takes you on a tour of the new Band-in-a-Box® app for iOS®! Designed for musicians, singer-songwriters, and educators, this powerful tool lets you create, play, and transfer songs effortlessly on your iPhone® or iPad®—anytime, anywhere.

Band-in-a-Box® for iOS® :Summary video.

Check out the forum post for more information.

Forum Statistics
Forums58
Topics83,921
Posts772,332
Members39,489
Most Online25,754
Jan 24th, 2025
Newest Members
Patience Anthony, Maitreya Apelachi, bgroendyke, pesnevik, MartinLepage69
39,488 Registered Users
Top Posters(30 Days)
MarioD 173
DC Ron 100
rsdean 92
WaoBand 81
Today's Birthdays
JohnOSings, michaelschaap
Powered by UBB.threads™ PHP Forum Software 7.7.5