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Band-in-a-Box for Windows
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When did it happen that I can't use a version of BIAB that I purchased on both my desktop and my laptop? I used to be able to do that. Now it says I can't do that.

When did that happen? I mean, my main use is on my desktop, but I want to be able to take my laptop and use BIAB to show others what we're working on. To not have it available like it used to be and to have to buy a whole another copy of it is something I can't do.

What happened?

Gary


I'm blessed watching God do what He does best. I've had a few rough years, and I'm still not back to where I want to be, but I'm on the way and things are looking far better now than what they were!
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Originally Posted By: Gary Curran
When did it happen that I can't use a version of BIAB that I purchased on both my desktop and my laptop? I used to be able to do that. Now it says I can't do that.

When did that happen? I mean, my main use is on my desktop, but I want to be able to take my laptop and use BIAB to show others what we're working on. To not have it available like it used to be and to have to buy a whole another copy of it is something I can't do.

What happened?

Gary


You can install BiaB and RB onto three different computers as long as you use one at a time. Maybe you have run out of activations? If so deactivate one or two computers then try activating your computer(s). That information is under the help menu. If that doesn't work contact PGMusic.


OK, a random thought;
Why does toilet paper need a commercial? Who's not buying it?

64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Mario answered it. To my knowledge, it has been this way with three activations for quite a few years.


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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just out of curiosity, how do deactivate BIAB if my pc dies - as mine has done.

i only use it one pc so when i reinstall it will be activation 2 so no problem. but i'm just curious.

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It is three activations, and I only had the one on my desktop. SOmething about the C:/User/Ticket folder, according to the error message, I deleted that and it worked.

I've been spending too much time on Covid-19 related e-mail support, my brain has turned to oatmeal.

Gary


I'm blessed watching God do what He does best. I've had a few rough years, and I'm still not back to where I want to be, but I'm on the way and things are looking far better now than what they were!
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Bob,
I'd just start a chat and ask them to do it .. (deactivation)


I do not work here, but the benefits are still awesome
Make your sound your own!
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Incase anyone has this problem again:

There is a very specific error message that comes up when you need to delete your tickets like Gary mentioned above. When you go to Help | Activate and do an online activate, if you get an error message that includes the following in the error message "... program cannot be activated. Reason is: you can only use this program on one computer", that's a know activation loop bug that requires the deletion of the ticket files. This is why we will often ask people for the full, exact wording of the error message because a sentence here or a sentence there difference and it can be a totally different issue.

If this happens, you can follow the instructions below:

1. Close Band-in-a-Box.
2. Install the latest update for your version from here: https://www.pgmusic.com/support.htm
3. Delete ALL the .ticket and .bin files from: C:\Users\Public\Ticket. ONLY files with .ticket or .bin as the file extension.
4. Run Band-in-a-Box and (re) activate.

** If you are prompted with a message asking whether you would like to restore the license, say 'no'. Once open, go to Help | Activate Band-in-a-Box and re-enter your serial number if needed.


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Ember
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Ember, maybe this could be posted in the Tips and Tricks section?


BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Originally Posted By: VideoTrack
Ember, maybe this could be posted in the Tips and Tricks section?
and as a sticky?


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Yes, as a sticky would be useful also. +1


BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box 2026 for Mac Videos

With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.

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