Quote:

One question I wouldn't have minded before purchasing is, "Are you willing to pay $28 to ship the USB drive to Canada?" Because that is the only option you have for getting your money back.

If there were a demo this wouldn't be happening. I question the claim that a demo would be too big to download because I downloaded enough of the software that I purchased to determine that it's not worth $300 to me. I haven't even received the USB drive yet.

It's odd policy that they give you an option NOT to take the drive, but if you took that option you would get no discount to compensate for passing on the USB drive. I definitely would have taken a discounted price over the drive. I don't know why anybody wouldn't take the drive since they are being charged for it anyways.

I don't care for the software. It's not right for me. I know that there are great fans of this software here, and I respect them and their music.

I was lured by a generous money-back policy, opted to receive a drive because it made financial sense, and now I pay for my mistake.



you make a good point, and IMHO, you have been very gracious in your presentation. It probably wouldn't hurt to say "risk nothing but shipping costs" but to be fair, none of the money you risked went to PGMusic.

The law of the marketplace "let the buyer beware" has always placed the burden of making a good decision on the customer. If you are suggesting that PGMusic misled you, I'd have to disagree. Shipping costs have been around long enough for anyone to know that sending a product back is going to cost something.

Regarding the integrity if PGMusic... I have to agree with others who said that PGM stands alone in offering ANY money back for opened software. Yet they offer a refund of 100% of what they received. They have no control over Fed Ex , postal service or UPS policy. If there is a bad guy in this story, I don't see how it could be PGMusic. To my eyes, their money back guarantee policy is a good faith offering. They did exactly what they promised.

https://www.dropbox.com/sh/ey71h8ep047758h/AAC12jNM0Hz9Q8zsh5iDeqNHa?dl=0