My biggest marketing question is why the cookies aren't right by the milk? I mean the nachos are right by the salsa, which are both by the bottled soft drinks.

Oh, wrong kind of marketing?

What I don't like with ANY company, not just PG, is when there is no discounted price for current license holders. (i.e. the way I DESPISE Microsoft for the way they handle OS licensing.) I now have BIAB 2009, 2010, 2011 and 2012. All 4 are on external hard drives that become obsolete the minute the new one shows up. I will never ever ever ever go backwards "to test". Most people who are on the computer side of the employment world wouldn't either because going backwards doesn't fix the present. You KNOW last year's model works. What are you proving by wasting the 3 hour installation time?

My suggestion would be that we buy BIAB new, when we get it and are satisfied with the installation that we have an option to return the old version, hard drive and case intact, and PG credits us some percentage of the purchase price. They can then reformat and reuse the old drive and case for next year's model. I know that for me, I have little or no use for a pile of small laptop sized drives outside of reformatting them and having a spare drive for my laptops. (But I only need ONE spare drive.)

For me, unless there is another manna from heaven like last year when I won a copy of 2012, I simply don't have $300 to shell out every year for a new version no matter what bugs it fixes. Real Track and Real Drum updates MAYBE, but to be honest, there are too many styles now to a level where I will never even have time to even sample them all, much less use them. I was looking for a style last week, and FIVE HOURS LATER had not found what I wanted, largely because the "sample song" listed was NOTHING like the groove of the style. One style said the sample song is "Take It Easy" by The Eagles. Maybe in the years they were doing acid, but not what was on the album. Not even close. Of course, some of you are full time musicians and have nothing else to do but sit and study styles all day, but your typical 40 hour work week guy who does this as one of several hobbies may not find 50 subtle nuances of the same style attractive or useful.

I also have this dream that cable and satellite TV companies would come up with a "Roll Your Own" plan where we can say I want this list of channels and they build you YOUR bundle. DirecTv has these packages where I see 2 channels I would watch in the "next" tier up from where I am and I have to then make the value judgment if moving up a tier to get DIY network is worth the additional cost. This is similar in concept to upgrading BIAB.

Little things like that can alienate people.