I ordered a fretless bass from Steve at Wishbass (used to be my avatar). His TOS specified as-is, period, despite the fact that he required insurance in the shipping charges. He ships by Fed Ex Home.

In case you don't know, there is no tracking with FE Home. Despite explicit instructions to call before coming and to come to the back of the house they failed to deliver it for a week. (I'm pretty sure they went to the front door, where my landlord lived, but was rarely home, instead.) Of course, with no tracking I couldn't get in touch with them. During all that time it sat in a van in the hottest weather Atlanta has ever had. They don't unload the home delivery trucks. Sometimes the temperature didn't drop below 100 at night. By the time I got it the neck (which had no truss rod) had warped and the headstock had split.

To his infinite credit, Steve did agree to take it back and repair it. It took a while, and he complained about it, but he did it. Lucky me. I begged him to ship UPS but he refused. But after that he started offering truss rods.

"My primary musical instrument is the personal computer."