I amended my harsh statement from yesterday and instead would like to say this. The key to any reference system is comprehensive indexing. By comprehensive I mean, among other things, that it should contain alternate terminology, or be smart enough to know that "lead in" might mean "lead-in." The manuals contain some unique terms. The index should be able to accommodate users unfamiliar with these terms by somehow directing them to the correct entry. Yet even the former index, as limited as it was, has been taken from us. I liked the print version because I could make own entries and changes.

Documentation is a specialized field, as much so as, say, medicine or music. Even though indexing can be accomplished in MS Word, it is not reasonable to expect everyone to have the knowledge—or patience—to learn and use this function. If the online manual was adequate, I probably wouldn't be writing this. But it has its own limitations.

To me this is unacceptable. Has Dr. Gannon lost sight of the depth and complexity of the depth and complexity of this wonderful program? Is this a case of losing sight of the forest because of the trees? I am certain that he can make BIAB tap dance. So can veteran users. But take pity on the newcomer. Please consider farming this essential task out to specialists, and devote yourself to what you do best.

"My primary musical instrument is the personal computer."