Oh, I also now get a weird box that I did not see in previous versions where I get asked for file format (MP3 is the only option) and below it is an "Attributes" box, where I assume they would want sample rate IF the box had options. It does not. The pulldown arrow shows me nothing to choose. I save it as MP3 with no attributes, the RB main screen says "Save as MP3 completed", and there is no file. Anywhere. I did a search for *.mp3 on both of my drives and only the original that I was changing shows up.

At first support said if I went to Windows 7 everything would be peachy. Well, kicking and screaming, I spent an afternoon doing that. Noting what I had to reinstall, moving my song files that were in progress over to the D: drive, etc... general prep stuff. Formatted C: and installed Windows 7. Loaded Chrome from the internet, Adobe Audition (which has since been removed) and RB 2016 Everything (doesn't work) Pak. Loaded a song, and the crashing began. I keep reminding anybody who will listen that the same computer, thus the same CPU, the same RAM, the same hard drives.... everything the same, ran fine with 2014. Given all of those variables, the issue MUST be with the software. Nothing else crashes. Sound from everywhere (Pandora, streaming TV, youtube videos....) plays just fine. Focusrite has not made a driver change since like 2013 so it is the latest (and to be sure, since everybody immediately drops the driver buzzword on anybody who has an issue despite not really knowing what a driver is and does, I downloaded it again from Focusrite). Everything is the same. I am like Sheldon Cooper. If "same" works, keep "same' until it doesn't. Then change. I knew before I wasted that afternoon upgrading to Windows 7 that the upgrade wouldn't fix the problem. I just want somebody at PG to OWN this!! Say "Yes. The problem is in our software. Sorry. We'll send you a new one to try." but nobody owns anything anymore. tech support everywhere in the world is now a script that everybody reads which includes a section on how to point the finger anywhere but wherever they are.

And my mantra continues. Just like every cookie in a package of Oreo cookies is the same as the one in front of it and the one behind it, software is supposed to be like that. There can't be one "cookie" that tastes or looks different than the others. Hence the term "cookie cutter software". I have never seen "MS Office for Eddie's computer" on a shelf.