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Windows 10 - Windows Media Player suddenly won't play WMA files #471117 05/03/18 03:39 PM Help! Tech S.O.S (Off topic)
Joined: May 2018 Posts: 1 B brydo OP Newbie
OP brydo Newbie B Joined: May 2018 Posts: 1	I'm running BIAB 2018 on a Windows 10 machine. Up until recently, I was able to audition RealTracks in the StylePicker. Now I get an error stating that Windows Media Player can't play the underlying .wma files. I tried shutting down BIAB and playing the files directly from the "\RealTracks\Data\Style Demos Audio" folder. The built-in Windows 10 Groove Music app plays the .wma files just fine. When playing them with Windows Media Player I get a message stating: "Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file." This was working up until at least a month ago. I can't think of anything I would have installed or any settings changes that I made that would have affected Windows Media Player (outside of normal Microsoft updates). Any ideas? Thanks!

Re: Windows 10 - Windows Media Player suddenly won't play WMA files brydo #471124 05/03/18 04:20 PM Help! Tech S.O.S (Off topic)
Joined: Nov 2008 Posts: 1,382 K Kent - PG Music PG Music Staff
Kent - PG Music PG Music Staff K Joined: Nov 2008 Posts: 1,382	Hi Brydo, I'm not sure what would cause this problem, but installing the Media Feature Pack might take care of it. It reinstalls Media Player, and can be run even if Media Player's already installed. https://www.microsoft.com/en-ca/download/details.aspx?id=48231 Thanks, and good luck! Kent PG Music

Re: Windows 10 - Windows Media Player suddenly won't play WMA files brydo #471168 05/04/18 03:27 AM Help! Tech S.O.S (Off topic)
Joined: Dec 2013 Posts: 2,732 St. Louis, MO. USA sslechta Veteran
sslechta Veteran Joined: Dec 2013 Posts: 2,732 St. Louis, MO. USA	Windows 10 just released a spring creator's update that's been installing for the last week or so now on user's machines. Maybe that update impacted something. Steve BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics. PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory

Re: Windows 10 - Windows Media Player suddenly won't play WMA files sslechta #471229 05/04/18 12:47 PM Help! Tech S.O.S (Off topic)
Joined: Aug 2011 Posts: 10,145 Winston-Salem, NC USA Jim Fogle Veteran
Jim Fogle Veteran Joined: Aug 2011 Posts: 10,145 Winston-Salem, NC USA	I've seen comments on several forums that the Windows 10 Spring 2018 update disables ASIO driver audio in settings so people are having trouble hearing or recording various audio interface inputs. The fix, so far, has been to roll back the update. I understand the issue I've read about is not the issue described. The anecdotal reports do suggest though that audio is affected by the update. Strange that a Microsoft app will not run a Microsoft specific file suffix. Jim Fogle - 2024 BiaB (1111) RB (5) Ultra+ PAK DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8 Laptop: i3 Win 10, 8GB ram 500GB HDD Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD Music at: https://fogle622.wix.com/fogle622-audio-home

Re: Windows 10 - Windows Media Player suddenly won't play WMA files brydo #471247 05/04/18 03:34 PM Help! Tech S.O.S (Off topic)
Joined: Dec 2013 Posts: 2,732 St. Louis, MO. USA sslechta Veteran
sslechta Veteran Joined: Dec 2013 Posts: 2,732 St. Louis, MO. USA	Hey Jim, that's right. My Dell received some kind of Waves Audio Mixer after the update. Never had it or wanted it. Wiped it out. Steve BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics. PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory

Re: Windows 10 - Windows Media Player suddenly won't play WMA files Kent - PG Music #471293 05/04/18 11:46 PM Help! Tech S.O.S (Off topic)
Joined: Dec 2011 Posts: 2,380 Lake Keowee, South Carolina MountainSide Veteran
MountainSide Veteran Joined: Dec 2011 Posts: 2,380 Lake Keowee, South Carolina	Good to know Kent. However, when I look at this it says: "The Media Feature Pack for N and KN versions of Windows 10 ". What are the N and KN versions of Win 10 this is referring to? Sorry, just found the answer. The N and KN versions are versions for Europe and Korea. See this link for info: http://www.itprotoday.com/windows-10/what-are-windows-10-n-and-kn-editions Thanks Jeff Last edited by MountainSide; 05/04/18 11:49 PM. Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2024, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3

Re: Windows 10 - Windows Media Player suddenly won't play WMA files brydo #471312 05/05/18 03:08 AM Help! Tech S.O.S (Off topic)
Joined: Jul 2000 Posts: 6,123 Fort Pierce, Florida, U.S.A. Notes Norton Veteran
Notes Norton Veteran Joined: Jul 2000 Posts: 6,123 Fort Pierce, Florida, U.S.A.	The update installed the Twitter app on my computer, I deleted it immediately. It also wanted to play mp3 file on that Groove Music thing, so I right clicked the mp3, opened with other program, chose Media Player and checked the always open box. I have a love/hate affair with computers in general. Notes Bob "Notes" Norton Norton Music https://www.nortonmusic.com 100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove & Fake Disks for MIDI and/or RealTracks

Re: Windows 10 - Windows Media Player suddenly won't play WMA files MountainSide #471946 05/08/18 04:00 PM Help! Tech S.O.S (Off topic)
Joined: Nov 2008 Posts: 1,382 K Kent - PG Music PG Music Staff
Kent - PG Music PG Music Staff K Joined: Nov 2008 Posts: 1,382	Originally Posted By: MountainSide Good to know Kent. However, when I look at this it says: "The Media Feature Pack for N and KN versions of Windows 10 ". What are the N and KN versions of Win 10 this is referring to? Sorry, just found the answer. The N and KN versions are versions for Europe and Korea. See this link for info: http://www.itprotoday.com/windows-10/what-are-windows-10-n-and-kn-editions Hi Jeff, It's funny, I hadn't even realized they were Korean or European editions, I just knew that they don't include the Media Player components. Even if you don't have one of those editions, this installer still allows you to reinstall those components to fix certain issues. It's come in handy a few times. Cheers Kent PG Music

Re: Windows 10 - Windows Media Player suddenly won't play WMA files brydo #608096 07/26/20 07:51 AM Help! Tech S.O.S (Off topic)
Joined: Apr 2020 Posts: 5 S Spede Newbie
Spede Newbie S Joined: Apr 2020 Posts: 5	Hi Brydo, I have exactly the same problem but I can't play the wma-files on Groove or Media player and BIAB 2020 doesn't open the loops. Did you find solution and if you did, could you please inform me also. I have BIAB installed on two computers, the one which uses WAS works but the other using Asio (for Cakewalk) does not. Best Regards Spede

Re: Windows 10 - Windows Media Player suddenly won't play WMA files brydo #608108 07/26/20 09:08 AM Help! Tech S.O.S (Off topic)
Joined: Aug 2011 Posts: 10,145 Winston-Salem, NC USA Jim Fogle Veteran
Jim Fogle Veteran Joined: Aug 2011 Posts: 10,145 Winston-Salem, NC USA	Spede, 1) Find a file 2) Right click to open a sub menu 3) Select "Properties" to open another sub menu 4) Select the "General" tab 5) At "Opens With" press the "Change" button 6) Select the program (App in Windows 10 lingo)you want to use to open the file or 6a) Scroll down to the bottom to select "More Apps" 7) Select the program you want to use to open the file 8) Select "Apply" Jim Fogle - 2024 BiaB (1111) RB (5) Ultra+ PAK DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8 Laptop: i3 Win 10, 8GB ram 500GB HDD Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD Music at: https://fogle622.wix.com/fogle622-audio-home

Re: Windows 10 - Windows Media Player suddenly won't play WMA files Jim Fogle #608125 07/26/20 11:29 AM Help! Tech S.O.S (Off topic)
Joined: Apr 2020 Posts: 5 S Spede Newbie
Spede Newbie S Joined: Apr 2020 Posts: 5	Thank you very much Jim, I will try that. BR Spede

Re: Windows 10 - Windows Media Player suddenly won't play WMA files Jim Fogle #608129 07/26/20 11:54 AM Help! Tech S.O.S (Off topic)
Joined: Apr 2020 Posts: 5 S Spede Newbie
Spede Newbie S Joined: Apr 2020 Posts: 5	Hi again Jim, I tried that but no go, BIAB wants to open the files in Windows Media Player, it wasn't default and I changed that but no success. I also restarted the computer after the change. The default player on the other computer is Groove and it works there but not on the other computer. Maybe it has something to do with ASIO (doesn't open files)/WAS (opens files). BR Spede

Re: Windows 10 - Windows Media Player suddenly won't play WMA files Jim Fogle #608246 07/27/20 07:35 AM Help! Tech S.O.S (Off topic)
Joined: Apr 2020 Posts: 5 S Spede Newbie
Spede Newbie S Joined: Apr 2020 Posts: 5	Hi, I finally managed to resolve the problem. I had ASIO in use because WAS didn't work and with ASIO BIAB didn't open loops. I tried everything and when I changed the settings to 32-bit, 44,1 kHz I got WAS working and now it opens the loops. My interface is M-audio 192/14. If somebody happens to have the same problem, one can try this. Spede

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