Previous Thread
Index
Next Thread
Print Thread
Go To
#518294 01/16/19 06:07 PM
Band-in-a-Box for Windows
Joined: Aug 2005
Posts: 5
J
jes Offline OP
Newbie
OP Offline
Newbie
J
Joined: Aug 2005
Posts: 5
Greeting,

I downloaded the Windows Build 613 today and now I'm receiving an error message #9996 when BB boots-up. Any suggestions?

John

jes #518297 01/16/19 06:26 PM
Band-in-a-Box for Windows
Joined: Aug 2006
Posts: 7,842
R
Veteran
Online Content
Veteran
R
Joined: Aug 2006
Posts: 7,842
I would reinstall and see if you didn't get a bad install the first time.


Lenovo Win 10 16 gig ram, Mac mini with 16 gig of ram, BiaB 2022, Realband, Harrison Mixbus 32c version 9.1324, Melodyne 5 editor, Presonus Audiobox 1818VSL, Presonus control app, Komplete 49 key controller.
jes #518313 01/16/19 07:45 PM
Band-in-a-Box for Windows
Joined: Dec 2007
Posts: 1,796
Expert
Offline
Expert
Joined: Dec 2007
Posts: 1,796
With printers etc. error message #9996 has to do with some connected hardware driver problems i think .... was mentioned on a HP printer site.

jes #518314 01/16/19 07:58 PM
Band-in-a-Box for Windows
Joined: Oct 2008
Posts: 18,949
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 18,949
Jes,

Under "Audio | Audio Drivers/Settings", change the audio driver to MME and see if that makes a difference. It sounds like it might be set to WAS.

Regards,
Noel


MY SONGS...
Audiophile BIAB 2024
Noel96 #518324 01/16/19 10:14 PM
Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 18,453
Veteran
Online Content
Veteran
Joined: Jun 2012
Posts: 18,453
Noel's right, Jes.

Change the driver to MME and see if the message is resolved.

Attached Files (Click to download or enlarge) (Only available when you are logged in)
2019-01-17_19-13-07.jpg (58.67 KB, 217 downloads)

BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
jes #518325 01/16/19 10:32 PM
Band-in-a-Box for Windows
Joined: Oct 2008
Posts: 18,949
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 18,949
Thanks for the graphic, Trev.


MY SONGS...
Audiophile BIAB 2024
jes #518444 01/17/19 10:01 AM
Band-in-a-Box for Windows
Joined: Dec 2018
Posts: 7
E
Newbie
Offline
Newbie
E
Joined: Dec 2018
Posts: 7
I have always had the following error message with 2019 on opening. "Windows audio session error, could not open bitstream. error -9997". (Is this the same error or do I need a new thread?) The error message disappeared after about seven seconds and did not affect the operation of the program. It was suggested by someone a few weeks ago and above in this thread, that it may be because the audio driver type was set to WAS. In my case this was the case and switching to MME solved the error message problem. However switching to MME introduced a lag in the editable notation window which was not there with WAS. I.e. clicking on the staves to insert a note did not result in the note sounding immediately. Not a large lag but enough to be an irritation. All other playback elements of the program with MME are perfectly in sync as they are with WAS. I can enter the notes quickly and this effect does actually slow things down. As things stand I can easily live with the error message and stick with WAS. I can see no obvious way to correct the lag with MME

emstrjg #518446 01/17/19 10:15 AM
Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 18,453
Veteran
Online Content
Veteran
Joined: Jun 2012
Posts: 18,453
You could try an ASIO driver instead of WAS. That might reduce the latency and resolve the error message.


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
jes #518448 01/17/19 10:20 AM
Band-in-a-Box for Windows
Joined: Aug 2011
Posts: 10,142
Veteran
Offline
Veteran
Joined: Aug 2011
Posts: 10,142
emstrjg,

First, welcome to the forum, nice to have you here!

A few questions if I may. First, are you using an external audio interface or the sound card built-into the computer? I assume you're editing MIDI data when you are using the editable notation window so what MIDI sound engine are you using; that might be an external hardware solution, or software like Coyote WT, Sforzando, Windows GS Wavetable or some other third party application.

Screenshots of your Band-in-a-Box midi and audio settings would be very helpful in better understanding the latency issue. While latency can not be eliminated, it can be minimized and some other users may have some ideas to test.

However, one last thought. Your post will be seen by more users if you start a new message thread.


Jim Fogle - 2024 BiaB (1111) RB (5) Ultra+ PAK
DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8
Laptop: i3 Win 10, 8GB ram 500GB HDD
Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD
Music at: https://fogle622.wix.com/fogle622-audio-home
jes #518648 01/18/19 08:01 AM
Band-in-a-Box for Windows
Joined: Dec 2018
Posts: 7
E
Newbie
Offline
Newbie
E
Joined: Dec 2018
Posts: 7
Thank you Jim and Videotrack.

I have nothing complicated. I am using 2019 64 bit with the settings I have always used in previous versions together with Coyote WT or Cakewalk TTS-1. I have no external equipment, midi or otherwise. Output is through the PC's sound card.

Taking Videotrack's advice I have installed some ASIO drivers which as expected have significantly reduced the "driver latency" and also removed the irritating lag when entering melody notes. The error message on starting when using WAS has also been eliminated.

So I now have a perfectly satisfactory system.

Why MME and WAS gave problems I don't know. I guess it's now a case of out of sight out of mind.

Thanks again for taking the trouble.

jes #518650 01/18/19 08:12 AM
Band-in-a-Box for Windows
Joined: Jul 2000
Posts: 25,934
Veteran
Offline
Veteran
Joined: Jul 2000
Posts: 25,934
There was another thread on this, here: https://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=442228&Searchpage=1&Main=65654&Words=9996&Search=true#Post442228

Also, along the thinking about printers, wasn’t there an error like this having to do with PDF 995, the printer driver that cones with BIAB?


BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
jes #518654 01/18/19 08:24 AM
Band-in-a-Box for Windows
Joined: Mar 2008
Posts: 791
PG Music Staff
Offline
PG Music Staff
Joined: Mar 2008
Posts: 791
If the error was related to WAS (Windows Audio Session) then there will be a copy of the full error in the flash message log. There might also be accompanying errors messages that will provide more detail.

Help > Utilities > Display Log Text file of Yellow/Green Messages...

Error -9996 is sort of vague. It just means "invalid device" which could mean the audio device is using an incompatible format, or it is used exclusively by another application (eg. another program using it with an ASIO driver would prevent Band-in-a-Box from connecting to it).

To see more information about the driver format etc, go to Options > Preferences > Audio, and with WAS selected for Audio Driver Type click on [Audio Drivers...].


Blake

PG Music Inc.
Band-in-a-Box for Windows
Joined: Jun 2006
Posts: 119
Apprentice
Offline
Apprentice
Joined: Jun 2006
Posts: 119
Hello,

Just thought I'd mention that I've gotten that exact same Error -9996 or sometimes -9997, stating Invalid Device, when I've tried to use Audacity to record some audio. And I got this error AFTER Windows did an update! At this point Audacity (v. 2.3) doesn't see an ASIO driver, and it doesn't work with MME or WASAPI either (get the same error)... although it will playback fine, just won't record!

This is happening on two separate computers... one a laptop and another a desktop... that were working fine beforehand. They use different audio interfaces. Other programs seem to still work fine, although I can't test BIAB on the laptop. I even tried to use Waveasaur instead of Audacity, and it does the same thing.

The point of my butting in here was to mention that this error only showed up (for me anyway) after Windows updated. I've checked all the device settings, and record and playback settings in Windows and Audacity, per the instructions on Google for this error. They're all fine.

One last point is that a third computer, running Win7, is still recording to Audacity without any errors.

Not sure what MicroSoft did, but it sure seems as if some audio programs don't like it.

Again, just mentioning this in case you've gotten a Win 10 update recently.

Hope that this may help in your troubleshooting. Maybe?

Jim


BIAB 2020 with Reaper 6, on an AMD 8 core CPU, 16GB RAM, 240 GB SSD and 1 TB HD. Retired and trying to make some serious music, before Arthur Ritis spoils the fun.
jes #519072 01/20/19 03:12 AM
Band-in-a-Box for Windows
Joined: Jan 2017
Posts: 68
R
Enthusiast
Offline
Enthusiast
R
Joined: Jan 2017
Posts: 68
You will probably need to look at Win 10's Security settings. Microsoft have clamped down on Privacy which means that it can disable soundcard inputs from being used. Look at Settings/Privacy/Microphone and enable the mic for use with whichever software that it doesn't work for at present. smile

ryclark #520317 01/25/19 08:15 AM
Band-in-a-Box for Windows
Joined: Mar 2008
Posts: 791
PG Music Staff
Offline
PG Music Staff
Joined: Mar 2008
Posts: 791
Originally Posted By: ryclark
You will probably need to look at Win 10's Security settings. Microsoft have clamped down on Privacy which means that it can disable soundcard inputs from being used. Look at Settings/Privacy/Microphone and enable the mic for use with whichever software that it doesn't work for at present. smile


Thanks! This is a great tip. I can reproduce the error Windows Audio Session error: Could not open stream. The error number is -9996 by doing the following:

1. open Settings in Windows 10
2. search for microphone privacy
3. set Allow apps to access your microphone to Off
4. launch Band-in-a-Box

Playback still works, of course, but recording will not.


Blake

PG Music Inc.
Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Video: Making a Song with Band-in-a-Box®, ChatGPT, and Synth V

Take your Band-in-a-Box® project to a whole new level when you incorporate ChatGPT and Synth V to add lyrics and vocals to your song!

We wanted to demonstrate how this is done with our video, where we show you how to go from nothing to a finished "radio ready" modern pop song by combining the features of Band-in-a-Box®, ChatGPT, and Synth V!

Listen to the finished song, so you get a listen to the finished product: https://demos.pgmusic.com/misc/behindthefame.m4a

If you like it, watch the video. Either way, let's hear your comments!

Henry Clarke: Revolutionize Your Band-in-Box® Tracks with Regenerating Function

One of the new features added with Band-in-Box® 2024 is the Tracks Window, which will look familiar if you've worked with other DAWs.

Henry Clarke explains why he loves the Re-generation function within the Tracks Window in their video Revolutionize Your Band-in-Box® Tracks with Regenerating Function.

Watch video.

Learn even more about what the Tracks Window can do with our video Band-in-a-Box® 2024: The Tracks Window.

User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®

The Bob Doyle Media YouTube channel is known for demonstrating how you can creatively incorporate AI into your projects - from your song projects to avatar building to face swapping, and more!

His latest video, Next-Level AI Music Editing with ACE Studio and Band-in-a-Box, he explains in detail how you can use the Melodist feature in Band-in-a-Box with ACE Studio. Follow along as he goes from "nothing" to "something" with his Band-in-a-Box MIDI Melodist track, using ACE Studio to turn it into a vocal track (or tracks, you'll see) by adding lyrics for those notes that will trigger some amazing AI vocals!

Watch: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box


Band-in-a-Box® 2024 German for Windows is Here!

Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!

Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!

Paket | Was ist Neu

Update Your PowerTracks Pro Audio 2024 Today!

Add updated printing options, enhanced tracks settings, smoother use of MGU and SGU (BB files) within PowerTracks, and more with the latest PowerTracks Pro Audio 2024 update!

Learn more about this free update for PowerTracks Pro Audio & download it at www.pgmusic.com/support_windows_pt.htm#2024_5

The Newest RealBand 2024 Update is Here!

The newest RealBand 2024 Build 5 update is now available!

Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.

This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245

The Band-in-a-Box® Flash Drive Backup Option

Today (April 5) is National Flash Drive Day!

Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!

For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.

Backup copies are offered during the checkout process on our website.

Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!

Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.

Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.

Forum Statistics
Forums66
Topics81,860
Posts738,113
Members38,598
Most Online2,537
Jan 19th, 2020
Newest Members
TAT2024, WesleyHowie, 3DGtrman, longus, Jase Oz
38,599 Registered Users
Top Posters(30 Days)
MarioD 168
rsdean 125
DC Ron 106
dcuny 94
WaoBand 70
Today's Birthdays
alfstone, DrDan, Oren Fisher, Pete b, soloman
Powered by UBB.threads™ PHP Forum Software 7.7.5