Hello Brno,

Regarding PDF995, The problem is that PDF995 needs to be run as admin to install properly. I would have expected the advice you got from tech support to resolve the problem, provided you ran the installer as administrator. Here is how to fix the problem:

1. Close Band-in-a-Box.
2. Delete the C:\PDF995 folder.
3. Find the main 2022 program installer that you downloaded, and run it (ie. bandinabox_realband_2022.exe)
4. When you get to the installer wizard screen that has the component list, select PDF995, which is at the bottom of the list. You can de-select everything else.
5. Finish the install and it should then work. You can double-check the C:\PDF995 folder exists and has several files in it.

As mentioned, PDF995 is not really necessary these days, since most systems have other drivers to print PDFs. However it does still work great on Windows 10 in my testing (I'm using bbw64.exe build 912).

Regarding the error/crash when printing, I cannot yet duplicate that problem printing songs with bar lyrics. It could be something specific about the files you are printing, or some pattern in your workflow, or a printer driver problem - not sure. I suggest that you first resolve the PDF995 problem as above - should only take a minute - and then test again. If it still happens, please reply to tech support with an example Band-in-a-Box song file (.MGU or .SGU), and list the exact steps you are taking to print even if it seems trivial to you.


Andrew
PG Music Inc.