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Joined: Aug 2012
Posts: 12,341
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Joined: Aug 2012
Posts: 12,341 |
Can someone answer this question for me? I cannot find a simple answer on the internet (anywhere!)
I have a Scarlett 8i6 (1st gen). There are 3 green lights on the front (which have always been lit - I believe). Currently, the middle light - the USB connection - is NOT lit when I plug the unit it. And the device does not show up (anywhere - Device Manager, Studio One, etc.) The top light is Power (it lights), the 3rd light is LKD (on). Phantom Power (red) comes on when pushed.
First thing I need to know:
Does the USB green light come on when you power it up? ...meaning, without being connected to the computer? Or does it only light once a connection has been made?
This will help me know if the unit has failed ...or if it is a problem between the unit and the computer.
Backstory: I've been having issues with the unit since the hurricane. We had one power outage (which we've had plenty before). Before I shut down (to ride out the hurricane), there was a Windows (10) update that I allowed to run. Since then, I've had issues with the unit. Recorded vocals are distorted. Once in a while, all the sound (from Studio One) drops volume levels by about 80%. There is then odd sounds (electrical? hums, pops, weird noises). Then more odd noises and the sound comes back. Yesterday - trying to solve these problems, I updated the driver. I had been running 4.65... - the new (current) driver is 4.102... That seemed to help some, but today (out of the blue) I've got NO sound - no connection.
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Ask sales and support questions about Band-in-a-Box using natural language.
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Band-in-a-Box 2025 French Version is Here!
Bonjour à tous,
Band-in-a-Box® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music
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BIAB 2025 - francisation
RealBand 2025 - francisation
Voilà, enjoy!
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Video: Summary of the New Band-in-a-Box® App for iOS®
Join Tobin as he takes you on a tour of the new Band-in-a-Box® app for iOS®! Designed for musicians, singer-songwriters, and educators, this powerful tool lets you create, play, and transfer songs effortlessly on your iPhone® or iPad®—anytime, anywhere.
Band-in-a-Box® for iOS® :Summary video.
Check out the forum post for more information.
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