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#808389 04/25/24 11:38 AM
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I'm trying to upgrade to ver 2.9 but am having troubles.
When I click on the Scaler logo to bring up the menu (see red rectangle) nothing happens; I can't bring up the Help/About.

Anyone else run into this?

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BiaB 2026 Windows
For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.
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You need to go to your account at https://www.pluginboutique.com/myaccount
Then carefully select Download 2.9.0 and either Win Or Mac. that should do it for you


BIAB – 2026, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, Motu Audio Express 6x6 - My SoundCloud.

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I logged in at my account at Plugin Boutique at downloaded it from there.


BIAB 2026, Studio Pro 8, Song Master Pro, Win11 Home. i7-9700K CPU, 32GB, ESI MAYA44eX, ZOOM UAC-2, Guitar Pro 8, Transcribe, (EZKeys2, EZD3, SD3, EZBass, EZMix3)
Amateur: fiddle, guitar, vocal, beginner on bass.
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They are in process of renaming Scaler2 to Scaler based on users requesting it. You can verify what version by looking in the "Gear" for the help/about menu. Howver, I did click on the logo and it did bring up the version?

By the way, Scaler V3 will be droping in a few months.

Last edited by DrDan; 04/25/24 12:39 PM.

BIAB – 2026, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, Motu Audio Express 6x6 - My SoundCloud.

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Thanks guys. I was able to download it ok.
In the previous version the About/Help and the gear were both inoperative, but Windows required an upgrade too.
I'm thinking the inoperative gear and the need to upgrade Windows were linked somehow.

Also, calling something "Scaler 2" never made much sense to me, dropping the 2 does.

Now the continued task of learning this "beast" continues.
I think my brain is wired differently than these programmer's; very little of this plug-in is intuitive to me.


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BiaB 2026 Windows
For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.
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This includes a fix to Studio One 6.6 GUI and authorization problems with Scaler2.
I've had problems in the past installing the latest update on Windows, unless you temporarily turn off Windows defender.


Studio One (latest version), Win 11 23H2 , i9 -10940X 3.3 GHz, 32GB Mem, a 4K 40" monitor, PreSonus Studio Live III Console as interface/controller. secondarily test on Reaper, Cakewalk, and S1 on Surface Pro 3 Win 10 (latest versions).
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