I have the latest version, so working ok, however I getting anoyed , everytime I open PTW64 shows up the following message , see the file I have no clue, never had seen such a message about.
Usually caused by Audio Driver. What are you using? If external (as suggested in the error(Undefined External error") - was the interface turned on before you opened PT?
Or possibly, is it in use by another app (some other music app open and using it?)
I do not work here, but the benefits are still awesome Make your sound your own!
Usually caused by Audio Driver. What are you using? If external (as suggested in the error(Undefined External error") - was the interface turned on before you opened PT?
Or possibly, is it in use by another app (some other music app open and using it?)
Yep, generally caused by the audio driver. Go to Options > Preferences > Audio then set the driver type to Windows Audio or MME. If you generally use ASIO, it's best to only use it when recording and when all other audio apps are closed, as ASIO drivers tend to lock themselves to one app at a time.
In my PC I use the Soundcraft MTK when recording, however it's not active in this case , be working in Windows some Seq's done before. So , in my PC Windows have Creative RX5 soundcard, and in my Laptop Intel drivers, which are mainly by Windows managed, I use Windows 11.
best to post pics of your ptw audio driver settings. otherwise difficult to help. also use a proper asio sound interface.
see my tips in pg tips forum re optimising a pc for music production plus sound devices people use.
om
my songs....mixed for good earbuds...(fyi..my vocs on all songs..) https://soundcloud.com/alfsongs (90 songs created useing bb/rb) (lots of tips of mine in pg tips forum.)
From my Windows PC here down are those driver that are using , in this case only for extra playback. Mention that for recording I use the Soundcraft MTK (audio-midi). By the way , let me know through a link about your recording tips in the forum. thanks
frankly even for just playback i wouldnt use pc sound chip in a pc. good sounding interfaces are dirt cheap.... under 100 bucks.
eg one of many...
https://www.amazon.com/ESI-Neva-Uno-Professional-Interface/dp/B0BMM3MHYV?th=1 59 bucks. if you decide to get the above make sure you test it once you get it. typically amazon has a 30 day return policy. see the net and you tube for reviews of the above ESI. there are also other under 100 buck interfaces. eg behringer.
just an idea.
om
Last edited by justanoldmuso; 02/04/2510:52 AM.
my songs....mixed for good earbuds...(fyi..my vocs on all songs..) https://soundcloud.com/alfsongs (90 songs created useing bb/rb) (lots of tips of mine in pg tips forum.)
From my Windows PC here down are those driver that are using , in this case only for extra playback. Mention that for recording I use the Soundcraft MTK (audio-midi). By the way , let me know through a link about your recording tips in the forum. thanks
That window is showing you the MIDI drivers - could you show us the Audio drivers? They're under Options > Preferences > Audio, then click on Drivers.
Also, right above that button is where you can change between Windows Audio, MME, and ASIO - in general we only recommend using ASIO while recording, as it can conflict with other apps.
Thanks for the link, I will check it. Actually my gear is not what it' shown on the picture. I record strait from my Soundcraft MTK 12 , Multichannel . I'm organ player. My gear : Studiologic NC2X, Roland VR09, Alesis SR18, Yamaha Reface CP, Ferrofish B4000+. Because I record to my old Laptop, Midi would be shown I kind oflag, however audio is ok. That's why I check, separating the audio tracks, the midi tracks , moving those to a another PC , which don't have connected all that gear, purely simple, because I really need those midi for getting the score, in case would have to remember the played notes. Naturely the soundcard Creative, that I have it's not so special.
but if its the pc with the creative throwing up the undefined error then please post a pic of the rb creative audio driver preferences. im assuming the mtk from your past posts works fine ? no problems ? your useing 2 pc right ?? one with mtk and one creative sound... right ?
om
my songs....mixed for good earbuds...(fyi..my vocs on all songs..) https://soundcloud.com/alfsongs (90 songs created useing bb/rb) (lots of tips of mine in pg tips forum.)
The error is happening in both, the Laptop recording (MTK) and the PC with Creative. Of course the audio drivers are those of the Creative on the PC, which are using Sound Mapper and Speakers(Sound Blaster), see the attached file. As you can see for testing my midi , in this PC I use MME and Coyote for sounds. You I have now disable any audio driver other than the Creative ones. In this PC ,is also other software installed, like : Ableton, Audacity, PerformeLite, but I don't use them, by now. I mentioned , in case where any interference somehow. This error, pops-up, and closing them, PTW4 works normally, is annoyng anyway.
i'm confused...i thought awhile you had the mtk working fine ?
SO you have 2 pc's...one useing mtk and one useing creative right ?? please confirm the above.
lets take one pc at a time.
FIRSTLY in ptw mme you have 2 outputs selected. try this...select creative audigy ONLY and use move to top command. does this work ? IE ONLY HILITE CREATIVE AUDIGY. IF DONT WORK >>> heres what i would like you to do re the pc with creative.
1..with NO MUSIC APP LOADED...play a song in windows. does it play back and you can hear it ?? if so... 2..load up audacity and import a audio file. does it playback once again in audacity ? IF SO... 3..NOW go to audacity preferences and note the audio driver settings for the creative AND in ptw preferences set THE SAME DRIVERS as set in audacity. haveing done that do you get your error problem in ptw ?
frankly as i said if were me i would get a cheap audio usb interface. i never get problems.
btw i find your setting graphics a tad 'fuzzy'.
om
Last edited by justanoldmuso; 02/05/2502:37 PM.
my songs....mixed for good earbuds...(fyi..my vocs on all songs..) https://soundcloud.com/alfsongs (90 songs created useing bb/rb) (lots of tips of mine in pg tips forum.)
FIRSTLY in ptw mme you have 2 outputs selected. try this...select creative audigy ONLY and use move to top command. does this work ? IE ONLY HILITE CREATIVE AUDIGY.
I second this - try using only one sound output at a time. It's possible that both sound devices are set to different sample rates or otherwise don't want to synchronize. As well, I'd suggest selecting something as an input - the Line In should do for now, or Microsoft Sound Mapper if that's what you use as the output.
On your other computer, try selecting only inputs 1-2 and outputs 1-2 and see if that works. If not, try switching driver type from ASIO to MME or Windows Audio.
Last edited by Simon - PG Music; 02/05/2505:16 PM.
Don't get confused!, I'm sorry There is not intention to do that, would be a lost of time!! The fact is that , all audio funtions , in all software that I mentioned!, and on both ,laptop and PC. There is not an audio problem! Not even a midi. There is something that I don't understand, which is not logic. Something to do with a software, or Windows .................... I have 4 PC's, including the laptop, and will install PTW4 in another of them , and see if any shows the same anomally. What is also to mention, is that during a playback of a midi file, if try to change the volume moving the slider on the software, not in Windows, pop-ups again the same message shown at the start of my post. At the stage, I have been suspicious of a kind of malware, but my PC's all have ESET full internet security installed, and checked with others,there are all clean.
Well, it's not about audio itself, which I wrote before to Justandolduso. Playing a simple midi file on PTW4 using the simple soundcard drivers. All other audio funtions, as playing videos or any recorded sound , in Windows player,VLC or any. What for me, still remains a doubt, is the fact that a recorded sequence , which includes in my case audio and midi, and that for checking the midi, I do remove the audio recorded tracks and save the sequence as midi file, 0 or 1 , could cause that error, which is poping up there after saving the file, and replaying. What is your thought?, makes sense? other reasons, wrote about malware, I don't know.
i'm extremely confused as this now seems to be other problems ?
so heres what i suggest.
post ptw song *.SEQ somewhere on the net thats causeing the error on your pc so the rest of us can run detailed tests on it useing our pc's. ensure the SEQ contains both a couple of audio tracks and midi tracks. then we can see if we get the same error popping up as yourself. also pg support can also look at the song seq.
this way it will save a lot of guesswork and many many posts trying to help you. hope this makes sense as i, for one, am very confused as to whats going on regarding your system. but maybe i'm dumb...lol.
happiness.
om
Last edited by justanoldmuso; 02/06/2505:43 AM.
my songs....mixed for good earbuds...(fyi..my vocs on all songs..) https://soundcloud.com/alfsongs (90 songs created useing bb/rb) (lots of tips of mine in pg tips forum.)
Well , I got surprised as using my second PC,which has the same Creative soundcard as the problem one, shows the same error. I did uninstall the driver, and installed new from the original CD; but Windows won't accept it, and trough Windows update reinstalled the driver. The thing is that the problem persist. I did removed the Creative sound and let the sound driver from the Mainboard (AsRock-Intel) install. Now the pop-up error show before is gone, also moving the volume slider (mentioned), not a problem anymore.[color:#3366FF][/color]
For me is also confusing, its anyway your assumtion clear about sound drivers. I don't know , why oder app. using the sound card driver Creative, including Windows don't are showing those errors. For me remains, to find out why is in my laptop, which don't have Creative driver, only Intel My laptop in Acer Aspire 5734z, not a new one.
read what I wrote back to rvrhv. I'm also confused, like you. I have to find out. But did heard, about removing the audio tracks, and saving the seq with only midi data? What its opinion, have these some influence on, error maybe? Let me know.
the other app that works with creative look at the other apps settings and use same driver settings in ptw. please post back a graphic showing your driver settings in the other app that works with creative. what other app ??
frankly often its not worth the hassle and problems as interfaces designed specifically for music production are dirt cheap these days eg the esi uno which even has zero latency monitoring...
i dont know your country but if were me i would go to a store if one is nearby and rent for a few days some cheap proper usb audio interfaces and see which one works best with ALLof your computers and music applications like powertracks etc... now some nterfaces will even now work with tablets ipads if you ever need that.
om
Last edited by justanoldmuso; 02/06/2509:37 AM.
my songs....mixed for good earbuds...(fyi..my vocs on all songs..) https://soundcloud.com/alfsongs (90 songs created useing bb/rb) (lots of tips of mine in pg tips forum.)
Well, I don't use any other app. than PTW4 for the purpose of checking the midi files obtained with it. That would be a lost of time!!, I'm swiss, we check time. My Soundcraft MTK12 mixer has a really good designed USB driver, and PTW4 is a cheap alternative to get all together. I connected all my gear to a USB Hub, and from there to the laptop. No need to buy any other extra commercially available interfaces, nowing that all USB gear work fine with such Hub.! Everything else is for making money. Until this issue with those pop-ups, I never had such experience before.
I thing with this, considere to leave it stay, as long I don't experience any other more important fact. There is no clue about. thanks!
PS. By the way looking into google search,
found a :https://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=549064
I will check it , maybe there is some information useable, you haven't seen it probably, I guess! or not refered too!
ive given you the best advice i can. i wont comment further.
om
my songs....mixed for good earbuds...(fyi..my vocs on all songs..) https://soundcloud.com/alfsongs (90 songs created useing bb/rb) (lots of tips of mine in pg tips forum.)
One thing that makes it hard to help you is you seldom really answer the questions we ask. You never responded as to what PTE4 is, Powertracks 4 was made many years ago but the picture looks like a newer GUI. Just because the soundcraft has as you said a really good driver that does not mean that it works well with PTW. On one screen shot you have multiple inputs highlighted, but USB from a mixer is usually stereo only. In other screenshots a couple are highlighted this could be the issue, but when we make suggestions and you don't follow up. Do this and let me know what happens.
1. Unplug the mixer 2. open PTW and go to options/return to default 3. open preferences and go to audio, choose MME, choose the input and output for your computer. 4. Load a new demo song (BB folder / Realtracks demos) 5. Generate and play.
Comeback and tell us what happens. Just remember this stuff can be easy but at the same time not all drivers are created equal. I have seen many cause serious issues over the 25 years i have been using software recording software. The folks here will go a million miles to help you but you have to help them help you!
HP Win 11 12 gig ram, Mac mini Sonoma with 16 gig of ram, BiaB/RB 2026, Reaper 7, Harrison Mixbus 11 , Presonus Audiobox USB96
Thanks for your remarks! Probably I haven't had a clear answer, I do use Powertracks since the 90, before came the version audio Powertracks 4. Never experience that what was going on about that pop-ups! In the meantime, I have a new laptop, and will continue to check if that issue again will appear . Windows 11 is somehow reponsable for that kind of issues, but can assure it with certainty, have no proove, but suspect. Regarding Soundcraft driver and Powetracks, must say it works fantastic. As I got that mixer, came with it the free version of Ableton, using it allows only max. 6 channels, therefore I turn to PTW4, will resulted in a very good solution. I record my sequences strait out of the mixer, I play organ and other keys, drum maschine included , midi and audio, perfect. ; sometimes midi showed "holes" among phrases.This should not happen now with my new laptop (RAM 16). All that I write had less to do that issue, I try to explain my stand of experience. Thanks for your explanation, anyway. Will see how it work with my new laptop.
That's likely the problem there - that's a computer from around 2010, and I believe you mentioned you had Windows 11? The computer doesn't meet the operating system's requirements.
Is that also the case with the Sound Blaster cards? Which model of Sound Blaster are they, and which operating system is on those computers?
This could also be the case with the 12 MTK mixer - the most recent driver for it was released in 2019, which was 2 years before Windows 11.
Hi, there, yes I do had that laptop working (now I bought as new with Win 11 compliance, updated to Win 11 23H2, not yet 24H2, which by the way had issues), however , and I am not sure about timeline, but before I updated to PTW version year 2024, had that 2022 version working and didn´t had those pop-ups. I am not saying , the new version is the reason why, I don´t know. My MTK , think isn´t making the problem, because just doing Midi strait out from my gear to PTW, came always that pop-up. I might take a control , as soon it´s ready,because I´m reinstalling all my stuff on the new laptop. Will get back to respond more accurately.
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