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Well H E double L.....
Our Internet went out last night. Still out this morning. 7-4-25....
Did all the obvious stuff.... Power cycle, reset the router with the recessed button. Nothing.
So I called tech support. They had me do all that again. Still nothing. The technician said they'd need to send a field technician. Ok .. that's good. Figured it would be maybe later today or tomorrow but Monday at the latest. Oh no.... It'll be July 23. Say what?
So I had to agree to that. They said it might be sooner if the technician has an opening.
As soon as I hang up I go outside to the point of demarcation..... That little grey plastic box on the side of the house. Using my knowledge of phone systems and my tools, it becomes readily apparent that there is zero voltage on the 2 lines that comprise my DSL.
Hmmmmmm. So I get on my golf cart with my tools and head to the street to see if anything is damaged and possibly check the voltage there.
It's possible, after all, that the tree trimming company for the power company had damaged my underground cable.
My neighbor upfront was in his yard so I asked him about his internet. He said it was out and the technician who had been there last week.... we've been having Internet drops and he had called,..... Said the company was converting our highway to fiber in the next week or two and there could be outages as the process is completed. So there's hope that the Internet could be on and off as they work on the changeover. Or, we could simply be without any Internet for the foreseeable future.
The problem is.... I can't upload anything from my studio without the Internet working. And yeah ... I'm about to finish another tune not counting a few other things I need Internet to accomplish. It all involves the uploads.
I can use my phone to access the Internet but working online is a non-starter until this gets resolved.
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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We recently went from 20mbs on copper to 1gig on fiber. I can upload a 60meg wav before I get my hands of the keys.  FWIW when before fiber and in your situation I would often pair my iPhone with my Mac and upload a file via my relatively slow ATT coverage. Slooow but got the job done.
Our albums and singles are on Spotify, Apple Music, Amazon Music, YouTube Music, Pandora and more. If interested search on Janice Merritt. Thanks! Our Videos are here on our website.
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I can use my phone to access the Internet but working online is a non-starter until this gets resolved. I would often pair my iPhone with my Mac and upload a file via my relatively slow ATT coverage. Slooow but got the job done. Yep, any port in a storm. We recently went from 20mbs on copper to 1gig on fiber. I'm envious. We've been on 100Mbps (real world 85Mbps) over copper where I live in the heart of the Silicon Valley. This week, AT&T is bringing fiber to my neighborhood but only promising 300Mbps for around double what I'm already paying. Oh goodie... We were promised this 22 years ago when I worked for ATT.
BIAB 2025 Audiophile Mac
24Core/60CoreGPU M2 MacStudioUltra/8TB/192GB Sequoia, M1 MBAir, 2012 MBP
Digital Performer11, LogicPro, Finale27/Dorico/Encore/SmartScorePro64/Notion6 /Overture5
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My approach to slow data was usually to set up a script to upload/download overnight. It then works without me.
That's usually pretty easy on my usual OS; I've never tried on Windows or Mac, but I imagine one can do something similar.
Jazz relative beginner, starting at a much older age than was helpful.
AVL:MXE Linux; Windows 11
BIAB2025 Audiophile, a bunch of other software.
Kawai MP6, Ui24R, Focusrite Saffire Pro40 and Scarletts
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We recently went from 20mbs on copper to 1gig on fiber. I'm envious. We've been on 100Mbps (real world 85Mbps) over copper where I live in the heart of the Silicon Valley. This week, AT&T is bringing fiber to my neighborhood but only promising 300Mbps for around double what I'm already paying. Oh goodie... We were promised this 22 years ago when I worked for ATT. Our copper was 20 down and 2 or less up. Often when uploading the hoped for recipient site would time out. Most remarkable about our experience is that the cost is about 2/3 what we were paying for copper. One reason we waited so long is that we live on a 1 mile dead end road with all underground utilities and apparently the 9 homes in our development was not considered worth the underground effort. I had to reach nearly 80 years of age before we received it this spring but I can still hugely appreciate it. đ
Our albums and singles are on Spotify, Apple Music, Amazon Music, YouTube Music, Pandora and more. If interested search on Janice Merritt. Thanks! Our Videos are here on our website.
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Herb, keep us in the loop on how long it takes to be resolved. July 23rd is unsatisfactory for a paid service.
BIAB & RB2026 Win.(Audiophile), Win 10 Professional, Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors
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Our copper was 20 down and 2 or less up. Often when uploading the hoped for recipient site would time out. đ I just had 2 commercial projects for sync that I needed to upload to my publisher. I tried different things over 2 days and after a long wait for the upload to finish it was kicking back an "error: upload failure" message. After trying a few things he suggested he agreed to take a box dot com folder. All the files and edits were almost a gig each. I'd be willing to pay a little bit more for faster service. Even my downloads for software updates takes a very long time. It reminds me of the old days trying to download a 20mb program on dialup.
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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I did a chat with the Bright Speed folks and they said that the July 23 date was the latest they'd have a technician at my house. Hopefully much sooner
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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You might try getting a free month trial of Starlink. Well actually I don't know if it's totally free but a friend here is getting a month trial for either free or big discount. Just a thought.
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You might try getting a free month trial of Starlink. Well actually I don't know if it's totally free but a friend here is getting a month trial for either free or big discount. Just a thought. The Service might be free bit I understand that you still have to purchase the hardware.
BIAB & RB2026 Win.(Audiophile), Win 10 Professional, Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors
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Been with a number of UK companies in Ireland over the years, started off with AOL on dial-up, fond memories of getting my first PC in 2000 and the exciting bit of listening to the modem as it dialled in to the net, I think cost was ÂŁ14.99 a month. Then AOL offered broadband half a Megabit for ÂŁ19.99 instead of the usual ÂŁ27.99 a month. No more AOL (their installation discs were everywhere to be found)
Times have moved on, there are a number of smaller companies here now who lay fibre in specific area's and I have signed up to one of those called YouFibre, for ÂŁ31.99 a month I get 900, both down and upload speed the same.
Hope you get it sorted soon Herb, I know how it feels when internet goes down, really annoying.
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I'm approaching one week. No Internet yet. No word from the company. I've already blown through my cell phone high speed data.
I feel like I'm in the stone age. Or at least the 80's.
It took me 10+ minutes to place a simple Amazon order for my wife yesterday. Egads....
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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Herb, how local is your "local" public library? I believe every NC public library offers free 24 / 7 parking lot wi-fi, hot spots you can check out like a book and internet connected computers.
It might be time to get some return on your county tax dollars investment and put them tax dollars to work for you
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I'm approaching one week. No Internet yet. No word from the company. I've already blown through my cell phone high speed data.
I feel like I'm in the stone age. Or at least the 80's.
It took me 10+ minutes to place a simple Amazon order for my wife yesterday. Egads.... There's a corridor in the Silicon Valley that is still on 720k dial-up. Do DSL, no CATV, nothing. You can walk to Apple's mothership in Cupertino and HPs Santa Clara campus from there. Until a DirecTV satellite was finally in range a few years ago, that was as good as it could get. Available speeds are now 8-24 Mbps â Yikes! As much as I complain about my service, I'm glad not to be living five miles away.
BIAB 2025 Audiophile Mac
24Core/60CoreGPU M2 MacStudioUltra/8TB/192GB Sequoia, M1 MBAir, 2012 MBP
Digital Performer11, LogicPro, Finale27/Dorico/Encore/SmartScorePro64/Notion6 /Overture5
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Well H E double L.....
Our Internet went out last night. Still out this morning. 7-4-25....
Did all the obvious stuff.... Power cycle, reset the router with the recessed button. Nothing.
So I called tech support. They had me do all that again. Still nothing. The technician said they'd need to send a field technician. Ok .. that's good. Figured it would be maybe later today or tomorrow but Monday at the latest. Oh no.... It'll be July 23. Say what?
So I had to agree to that. They said it might be sooner if the technician has an opening.
As soon as I hang up I go outside to the point of demarcation..... That little grey plastic box on the side of the house. Using my knowledge of phone systems and my tools, it becomes readily apparent that there is zero voltage on the 2 lines that comprise my DSL.
Hmmmmmm. So I get on my golf cart with my tools and head to the street to see if anything is damaged and possibly check the voltage there.
It's possible, after all, that the tree trimming company for the power company had damaged my underground cable.
My neighbor upfront was in his yard so I asked him about his internet. He said it was out and the technician who had been there last week.... we've been having Internet drops and he had called,..... Said the company was converting our highway to fiber in the next week or two and there could be outages as the process is completed. So there's hope that the Internet could be on and off as they work on the changeover. Or, we could simply be without any Internet for the foreseeable future.
The problem is.... I can't upload anything from my studio without the Internet working. And yeah ... I'm about to finish another tune not counting a few other things I need Internet to accomplish. It all involves the uploads.
I can use my phone to access the Internet but working online is a non-starter until this gets resolved. I know when my internet goes out, my son has an iPhone and uses the âhot spotâ feature on it to connect all of his devices in his room. He can even play online games without any glitches. I have no idea how he uses it to connect everything electronic in his room, but he carries on like nothing happens when the home WiFi goes out đ€·ââïž Track
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Same here, and I do a lot of data intensive stuff .. not as much fun as gaming, but the hot spot method works as long as the computer has a wifi option..
I do not work here, but the benefits are still awesome
Make your sound your own!
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UPDATE:
After checking the local Cellular data providers, the ONLY option was to upgrade my cellphone plan to the highest level and I have a Hotspot that is useable for wi-fi connection. So.... until I get the hardwired internet back restored or upgraded, I have a relatively fast connection.
30mbps down
1.7mbps up
faster than my DSL
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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Yoo hoo! Enjoy
DC Ron
BiaB Audiophile
Presonus Studio One
ASUS I9-12900K DAW, 32 GB RAM
Presonus Faderport 16
Too many guitars (is that a thing?)
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Glad you found a solution. Hopefully it won't cost too much.
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UPDATE:
After checking the local Cellular data providers, the ONLY option was to upgrade my cellphone plan to the highest level and I have a Hotspot that is useable for wi-fi connection. So.... until I get the hardwired internet back restored or upgraded, I have a relatively fast connection.
30mbps down
1.7mbps up
faster than my DSL I was so happy to read youâre back online and and now have a back-up plan for the future that I mosied on over to listen to some of your music. I enjoy Country & Bluegrass when you can hear all of the instruments in the mix. Your songs sound professional to my ears and mixing several stringed instruments is no easy task. Great vocals as well. The young ladyâs voice reminds me of a young Miranda Lambert and she sings great! Track
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UPDATE:
After checking the local Cellular data providers, the ONLY option was to upgrade my cellphone plan to the highest level and I have a Hotspot that is useable for wi-fi connection. So.... until I get the hardwired internet back restored or upgraded, I have a relatively fast connection.
30mbps down
1.7mbps up
faster than my DSL 
I do not work here, but the benefits are still awesome
Make your sound your own!
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OK.... the tech showed up today. just over 4 hrs on site total time.
He found.... my drop from the street to the house is good. The 25 pair cable to the next node had a number of bad pairs. But that wasn't the problem. From that node to the bigger distribution node..... someone had pulled the wire up out of the ground and cut it with wirecutters removing a section of the wire. The technician made the repairs and spliced it back together. After it was confirmed to be working.... there were a few connection issues in my POD on the house. He remade all the connections and.......waa laaa, we're back !!!! And so are all the other households fed by that 25 pair cable. Now I can move my phones back to the cheaper plan.
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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DC Ron
BiaB Audiophile
Presonus Studio One
ASUS I9-12900K DAW, 32 GB RAM
Presonus Faderport 16
Too many guitars (is that a thing?)
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It takes courage for a man to admit his wife was wrong.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Good news Herb, but I wonder was the wire issue vandalism or theft?
Regardless, a long time to wait for investigation and repairs.
BIAB & RB2026 Win.(Audiophile), Win 10 Professional, Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Introducing XPro Styles PAK 10 â Now Available for Windows Band-in-a-Box 2025 and Higher!
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In this PAK youâll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
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Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-BoxÂź. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Introducing XPro Styles PAK 10 â Now Available for Mac Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankinâ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, weâve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-BoxÂź 2026 (and higher) package.
Hereâs just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpinâ country boogies, gospel praise breaks, hard rockinâ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-BoxÂź 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 â Now Available for Mac Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installmentâthe all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-BoxÂź is here! Weâre serving up 200 brand spankinâ new styles to delight your musical taste buds! The first three courses are the classics youâve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this yearâs fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK youâll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 21.
Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-BoxÂź. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Band-in-a-Box 2026 for Windows is Here!
Band-in-a-BoxÂź 2026 for Windows is here and it is packed with major new features! Thereâs a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. Thereâs a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDIâentire mixes or individual instrumentsâmaking it easy to study, view, and play parts from any song. And thatâs just the beginningâthere are over 60 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, âSongs with Vocalsâ Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
Upgrade to Band-in-a-Box® 2026 for Windows and save up to 50% on most upgrade packages during our special offerâavailable until December 31, 2025. Visit our Band-in-a-Box® packages page to explore all available upgrade options.
2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Windows packages, but you can unlock even moreâincluding 20 unreleased RealTracksâby upgrading to the 2026 49-PAK for just $49. Browse the full contents of each package and listen to demos here.
XPro and Xtra Styles PAKs Special Extended Until August 31st!
XPro & Xtra Styles PAKs Special Extended Until August 31st!
The XPro Styles PAKs and Xtra Styles PAKs special offers are now available until August 31st at 11:59pm PDT!
Ready to take your Band-in-a-BoxÂź 2025 experience to the next level? Nowâs the perfect time! Expand your style library with XPro and Xtra Styles PAKsâpacked with a wide variety of genres to inspire your next musical creation.
What are XPro Styles and Xtra Styles PAKs?
XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-BoxÂź 2025 (or higher). XPro Styles PAKS 1-9 includes 900 styles!
Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-BoxÂź 2025 (or higher). With over 3,500 styles (and 35 MIDI styles) included in Xtra Styles PAKs 1-20, the possibilities are endless!
Get the XPro Styles PAKs 1 - 9 for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Listen to demos and order now! For Windows or for Mac.
Note: XPro Styles PAKs require Band-in-a-BoxÂź 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Get Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 19 PAKs for $199 (reg $399)! Listen to demos and order now! For Windows or for Mac.
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-BoxÂź. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Donât miss this chance to supercharge your Band-in-a-Box setupâat a great price!
Mac 2025 Special Upgrade Offers Extended Until August 15th!
It's not too late to upgrade to Band-in-a-BoxÂź 2025 for MacÂź and save! We've extended our special until August 15, 2025!
We've added many major new features to Band-in-a-BoxÂź 2025 for MacÂź, including advanced AI tools like the amazing BB Stem Splitter and AI Lyrics Generator, as well as VST3 plugin support, and Equalize Temp. Plus, thereâs a new one-stop MIDI Patches Picker with over 1,100 MIDI patches to choose from, all neatly categorized by GM numbers. The MultiPicker Library is enhanced with tabs for the SongPicker, MIDI Patch Picker, Chord Builder, AI Lyrics Generator, and Song Titles Browser, and the tabs are organized into logical groups. The Audiophile Edition is enhanced with FLAC files , which are 60% smaller than AIFF files while maintaining identical audio quality, and now ships on a fast 1TB SSD, and much more!
Check out all the new features in Band-in-a-BoxÂź 2025 for MacÂź here:
Purchase your Band-in-a-BoxŸ 2025 for Mac during our special to save up to 50% off your upgrade purchase and receive a FREE BONUS PAK of amazing new Add-ons. These include the 2025 RealCombos Booster PAK, Look Ma! More MIDI 13: Country & Americana, Instrumental Studies Set 22: 2-Hand Piano Soloing - Rhythm Changes, MIDI SuperTracks Set 44: Jazz Piano, Artist Performance Set 17: Songs with Vocals 7, Playable RealTracks Set 4, RealDrums Stems Set 7: Jazz with Mike Clark, and more!
Upgrade to the 2025 49-PAK for just $49 and add 20 Bonus Unreleased RealTracks and 20 RealStyles, FLAC Files for the 20 Bonus Unreleased RealTracks, Look Ma! More MIDI 14: SynthMaster, MIDI SuperTracks Set 45: More SynthMaster, Artist Performance Set 18: Songs with Vocals 8, and RealDrums Stems Set 8: Pop, Funk & More with Jerry Roe.
Learn more about the Bonus PAKs!
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