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#459799 - 03/01/18 09:49 AM [Band-in-a-Box for Windows] No toolbar on BiaB 2018
Registered: 03/01/18
Posts: 3
JohhnyBravo Offline
Newbie

Registered: 03/01/18
Posts: 3
The toolbar is totally missing from BiaB. Ctrl+T moves the chord sheet to accommodate for the needed space for the toolbar but still nothing appears. I have updated to the latest patch. If I open a song, it still plays fine, but no toolbars!

[img]https://drive.google.com/open?id=18IehNpP4ufX-ZdwbHhJ3Wn8c5lNnsEVN[/img]

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#459803 - 03/01/18 10:00 AM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: JohhnyBravo]
Registered: 05/16/02
Posts: 4165
Loc: Victoria, BC
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 4165
Loc: Victoria, BC
Hello,

I don't think the image you linked to is publicly viewable.
It sounds like you are somehow missing the toolbar images. Open your Band-in-a-Box (bb) folder and look for Data\Images\MainScreenButtons. Do you have that folder?
_________________________
Andrew
PG Music Inc.

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#460921 - 03/06/18 04:58 PM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: Andrew - PG Music]
Registered: 03/01/18
Posts: 3
JohhnyBravo Offline
Newbie

Registered: 03/01/18
Posts: 3
You should be able to view the image now. I will check the folder when I get back home. Thanks!

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#460944 - 03/06/18 07:32 PM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: JohhnyBravo]
Registered: 06/05/12
Posts: 9604
Loc: Melbourne, Australia
VideoTrack Offline
Veteran

Registered: 06/05/12
Posts: 9604
Loc: Melbourne, Australia
Well, we can see the image now, and definitely there's no toolbar.

Let us know the results of Andrew's question.
_________________________
BIAB&RB2019(Audiophile),Win-10Pro, SonarPlatinum, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, KorgX3R, RodeNGT2, AM802mixer, NS40M StudioMonitors, Pioneer Act. Mons, AKG K271 Studio H'phones

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#461473 - 03/10/18 11:47 AM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: Andrew - PG Music]
Registered: 03/01/18
Posts: 3
JohhnyBravo Offline
Newbie

Registered: 03/01/18
Posts: 3
I do have that folder. It contains 20 folders within it along with 2 additional bmps.

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#478773 - 06/21/18 01:13 PM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: JohhnyBravo]
Registered: 08/11/14
Posts: 22
tconnelly Offline
Enthusiast

Registered: 08/11/14
Posts: 22
so what is the solution? I have the same issue, and I got a preinstalled HD, so I BETTER have the folder. My first impressions with 2018 are that this seems pretty buggy.

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#478821 - 06/22/18 12:39 AM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: tconnelly]
Registered: 12/22/07
Posts: 1585
fiddler2007 Offline
Expert

Registered: 12/22/07
Posts: 1585
Don't know about BIAB's demands for graphic stuff in Windows, but with other (audio) software and plugins a GUI problem often is fixed by Visual basic updates or repairs, sometimes even DOT Net, DirectX. BIAB 516 and 519 sofar proved very stable on my Win10 64bit 1803 (Fall Creators). - F

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#479020 - 06/23/18 11:40 AM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: JohhnyBravo]
Registered: 08/20/11
Posts: 5322
Loc: Winston-Salem, NC USA
Jim Fogle Offline
Veteran

Registered: 08/20/11
Posts: 5322
Loc: Winston-Salem, NC USA
JohnnyBravo (great name by-the-way),

Try using the Windows control panel to change your computer's screen resolution setting. Depending on your computer graphic driver, you may have to restart the computer for the new setting to take effect.

This will cause the computer to "draw" screen images differently and it may "draw" the missing part of the image.

If this makes a difference, you likely can return to the original screen resolution and the image will be correct.
_________________________
Jim Fogle
2019 BiaB (634) UltraPlusPak RB 2019 (Build 5)
Cakewalk by Bandlab - Audacity - Zoom MRS-8 recorder
i3 laptop, 64bit Win 7, 8 GB ram, 480GB SSD
Music at: http://fogle622.wix.com/fogle622-audio-home

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#479040 - 06/23/18 01:27 PM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: fiddler2007]
Registered: 07/12/00
Posts: 18978
Loc: Hudson Valley & Lake George NY
Matt Finley Offline
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Registered: 07/12/00
Posts: 18978
Loc: Hudson Valley & Lake George NY
Originally Posted By: fiddler2007
Don't know about BIAB's demands for graphic stuff in Windows, but with other (audio) software and plugins a GUI problem often is fixed by Visual basic updates or repairs, sometimes even DOT Net, DirectX. BIAB 516 and 519 sofar proved very stable on my Win10 64bit 1803 (Fall Creators). - F
Good info about sources of graphics updates. But I can answer the first sentence: BIAB has a very low graphics requirement. Of all the components in a computer such as CPU, RAM, disk or SSD storage etc., graphics are at the bottom of the list to worry about for BIAB.
_________________________
BIAB 2019 Win Audiophile; [& 2019 Mac UltraPak]. Software: Cakewalk, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & monitors.

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#542341 - 06/22/19 08:23 AM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: JohhnyBravo]
Registered: 06/22/19
Posts: 4
GetReal Offline
Newbie

Registered: 06/22/19
Posts: 4
Last postings on this are from 2018. Like many other PG threads, no verified root cause or solution is presented in any of the postings. I just installed BIAB 2019 and I get the same exact problem pictured in the original poster's image. I also checked the Data\Images\Mainscreen Buttons folder and the 10 subfolders plus 2 additional graphics are present.

What is the solution for this problem, PG?

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#542342 - 06/22/19 08:42 AM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: JohhnyBravo]
Registered: 12/08/02
Posts: 6046
Loc: Chicago
MusicStudent Offline
Veteran

Registered: 12/08/02
Posts: 6046
Loc: Chicago
Looks like the OP never returned to tell us the fix. I agree, that is aggravating for a newbee. Sorry, I have never seen this problem. Likely the very same folks will chime in with the same advice... crazy


btw welcome to the forum.
_________________________
Dan
BIAB2019
BIAB User Map
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#542413 - 06/22/19 04:26 PM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: JohhnyBravo]
Registered: 08/20/11
Posts: 5322
Loc: Winston-Salem, NC USA
Jim Fogle Offline
Veteran

Registered: 08/20/11
Posts: 5322
Loc: Winston-Salem, NC USA
GetReal,

Welcome to the forum and to Band-in-a-Box.

Did the program not have the toolbars the first time you opened the program? If so then try "Options" > "Return To Factory Settings ..." > "Return ALL To Factory Settings".
_________________________
Jim Fogle
2019 BiaB (634) UltraPlusPak RB 2019 (Build 5)
Cakewalk by Bandlab - Audacity - Zoom MRS-8 recorder
i3 laptop, 64bit Win 7, 8 GB ram, 480GB SSD
Music at: http://fogle622.wix.com/fogle622-audio-home

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#543451 - 06/29/19 08:24 PM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: MusicStudent]
Registered: 06/22/19
Posts: 4
GetReal Offline
Newbie

Registered: 06/22/19
Posts: 4
The first reply assumes I'm a newbie to BIAB. That's baseless and 100% false. But at least the other points in that reply have some truth. Based on the other reply so far, it appears true that if post your issue in a PG forum, you are much more likely to get other posters trying to guess a solution to your problem, based on the remote chance that it might work and bring them some momentary heroic image, versus PG actually determining the root cause of the bug and actually solving it, for everyone.

Software debugging reduced to a runaway sprawl of forums which are overwhelmingly filled with guessing by individuals who have nothing to lose -- that's a great way for the same critical bug in 2018 to remain a critical bug in 2019.

In this case, I was specific about asking PG what the root cause and solution is for this problem which several of us have reported. I'd like to hear PG's analysis and root cause determination for this bug and the solution. Thanks.

To the second response - just another off the wall guess - I did one better than your proposed guess. I completely reinstalled BIAB 2019. I didn't alter factory settings in the fresh install. Doesn't solve the problem.

What's the solution, PG?

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#543453 - 06/29/19 08:57 PM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: JohhnyBravo]
Registered: 07/12/00
Posts: 18978
Loc: Hudson Valley & Lake George NY
Matt Finley Offline
Veteran

Registered: 07/12/00
Posts: 18978
Loc: Hudson Valley & Lake George NY
GetReal, welcome to the forum.

This is a user forum, so it shouldn’t be unusual that it contains replies of varying quality by users. There is nothing to be gained by criticizing those volunteers who are only trying to help. A few of us have been helping for decades. Some of us (not necessarily overlapping with length of effort) are fairly good.

Questions for PG Music Support can be directed several ways; see the Support tab above. I think the support by the company is normally excellent.

It is unfortunate that the solution was never posted, even assuming one was found, but I am pretty sure that I haven’t seen this problem mentioned outside this thread. I do recall a similar vexing problem that affected only a very small number of users, and PG Music was able to narrow it down to users of a specific chip. A patch was then issued. I wonder if something like that is at work here.

Since you’re not new to BIAB, you must be familiar with the GUI change in 2018. What happens when you switch to the older GUI by Ctrl+T ?

Give Support a shout. Hours this Monday are limited for the Canadian holiday.
_________________________
BIAB 2019 Win Audiophile; [& 2019 Mac UltraPak]. Software: Cakewalk, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & monitors.

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#543481 - 06/30/19 03:30 AM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: Matt Finley]
Registered: 06/05/12
Posts: 9604
Loc: Melbourne, Australia
VideoTrack Offline
Veteran

Registered: 06/05/12
Posts: 9604
Loc: Melbourne, Australia
GetReal, I support Matt's comments. This is a User Forum where users share ideas and try to help each other. There is no guarantee that PG Music staff will be involved with or witness any of these discussions.

Your issue might be better resolved by contacting PG Music support directly, rather than criticizing end users for not providing an answer. I also agree that it would be beneficial if a resolution had been posted but there may be many reasons that this did not eventuate. I haven't witnessed anyone here looking for "some momentary heroic image". That's not how the users on this forum generally operate.

Please communicate with PG Music Support directly, and please do post the resolution you find here.

Even though we could not have known previously, no welcome is apparently needed for you for Band In A Box, but welcome to the user forums is in order.
_________________________
BIAB&RB2019(Audiophile),Win-10Pro, SonarPlatinum, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, KorgX3R, RodeNGT2, AM802mixer, NS40M StudioMonitors, Pioneer Act. Mons, AKG K271 Studio H'phones

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#546773 - 07/25/19 02:03 PM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: JohhnyBravo]
Registered: 06/22/19
Posts: 4
GetReal Offline
Newbie

Registered: 06/22/19
Posts: 4
Matt Finley and VideoTrack, I read your replies. So, first, I'll respond to the only on-point question in the sum of your replies, with a similarly concise, on-point update:

MF: "What happens when you switch to the older GUI by Ctrl+T ?"
GR: The blank gray rectangle where the tool ribbon should be becomes twice as tall.

Regarding the rest of what you two wrote, I'd add (for the benefit of all users)
* Constructive criticism is good and necessary in order to have effective forum threads that quickly solve problems and leave lean, focused results that people can use. Note that you both criticize what I wrote, which is ok, but it shows that you also think criticism of forum input is good/necessary.

* If someone is asking a specific, clearly articulated question and you feel compelled to reply, at least re-read your draft reply first, asking yourself "does my reply directly address the question?" If the answer is "no", or even "maybe", don't post it. Verbiage that's superfluous or recites the obvious, like 'this is a user forum... people are going to say [whatever]... I'm another person who needs to welcome you to the forum... I agree with the opinion of the guy who just replied' or similar wastes your time, other users time, and more importantly it de-values the whole forum by encouraging a habit of clogging up the threads with low value-add content.

* It's fine to also have open-ended forum threads, but this one is about a very specific problem - a critical bug (something that makes the software severely unusable.) If you want to pursue open ended green lighting about the toolbar UI, start a separate thread on how BIAB toolbars should be designed and what acceptance criteria must be met before new/fixed UI is released. By simply not posting off-topic verbiage, you are helping the forum thread resolve the problem or helping to keep it clear that the user forum is unable to solve it.

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#546796 - 07/25/19 05:10 PM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: JohhnyBravo]
Registered: 07/12/00
Posts: 18978
Loc: Hudson Valley & Lake George NY
Matt Finley Offline
Veteran

Registered: 07/12/00
Posts: 18978
Loc: Hudson Valley & Lake George NY
We suggested you contact PG Music Support. What was the result?
_________________________
BIAB 2019 Win Audiophile; [& 2019 Mac UltraPak]. Software: Cakewalk, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & monitors.

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#546797 - 07/25/19 05:18 PM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: GetReal]
Registered: 08/20/11
Posts: 5322
Loc: Winston-Salem, NC USA
Jim Fogle Offline
Veteran

Registered: 08/20/11
Posts: 5322
Loc: Winston-Salem, NC USA
Originally Posted By: GetReal
Last postings on this are from 2018. Like many other PG threads, no verified root cause or solution is presented in any of the postings. I just installed BIAB 2019 and I get the same exact problem pictured in the original poster's image. I also checked the Data\Images\Mainscreen Buttons folder and the 10 subfolders plus 2 additional graphics are present.

What is the solution for this problem, PG?


GetReal,

Have you tried directly contacting PG Music technical support? +++ PG Music Contact +++ . There is also an online technical support request form +++ for Windows +++ and +++ for Mac +++

Good luck on your search for an answer. I hope you will take time to share the answer with us.
_________________________
Jim Fogle
2019 BiaB (634) UltraPlusPak RB 2019 (Build 5)
Cakewalk by Bandlab - Audacity - Zoom MRS-8 recorder
i3 laptop, 64bit Win 7, 8 GB ram, 480GB SSD
Music at: http://fogle622.wix.com/fogle622-audio-home

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#546813 - 07/25/19 07:35 PM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: Jim Fogle]
Registered: 05/16/02
Posts: 4165
Loc: Victoria, BC
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 4165
Loc: Victoria, BC
1. Does your MainScreenButtons folder look something like this:



2. Check if you are using a custom skin:

Opt. | Preferences | Display --> Custom Skins --> choose default.

3. If your Mainscreenbuttons folder appears to be incomplete, replace it with a factory folder. I will send it to you in a PM. Close Band-in-a-Box, replace the files, then re-open.

Keep a backup of the "bad" folder so that we could compare them later.

If the folder appears to be complete with all files present, perhaps system security software is playing a role, blocking access to some files.

4. Try returning factory settings. To do this, close Band-in-a-Box, find the Preferences folder and make a copy of it to have as a backup. Next, delete all the files inside the Preferences folder, and re-launch the program.

Let us know what you find.
_________________________
Andrew
PG Music Inc.

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#546819 - 07/25/19 09:12 PM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: GetReal]
Registered: 06/05/12
Posts: 9604
Loc: Melbourne, Australia
VideoTrack Offline
Veteran

Registered: 06/05/12
Posts: 9604
Loc: Melbourne, Australia
Originally Posted By: GetReal
...Like many other PG threads, no verified root cause or solution is presented in any of the postings. ...

We do expect you to post the verified root cause and the solution, once you find it. Please advise.
_________________________
BIAB&RB2019(Audiophile),Win-10Pro, SonarPlatinum, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, KorgX3R, RodeNGT2, AM802mixer, NS40M StudioMonitors, Pioneer Act. Mons, AKG K271 Studio H'phones

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#546864 - 07/26/19 05:49 AM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: GetReal]
Registered: 06/05/12
Posts: 9604
Loc: Melbourne, Australia
VideoTrack Offline
Veteran

Registered: 06/05/12
Posts: 9604
Loc: Melbourne, Australia
Originally Posted By: GetReal
... Note that you both criticize what I wrote, which is ok, but it shows that you also think criticism of forum input is good/necessary.

GetReal, I believe that you are quite incorrect. You appear to have mistaken genuine guidance, useful advice and honest recommendations as being "criticism".

There has only been sensible, useful advice from us. Please do identify the exact statements that were used that "criticized what you wrote". I re-read all statements and couldn't find them. I only found useful explanations, genuine well meaning advice, and further recommendations to try to assist you to resolve your issue.

Also, before replying, please ask yourself "does my reply directly address the question?" Please be concise.

I apologize for welcoming you to the forum, also. It was off topic.
_________________________
BIAB&RB2019(Audiophile),Win-10Pro, SonarPlatinum, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, KorgX3R, RodeNGT2, AM802mixer, NS40M StudioMonitors, Pioneer Act. Mons, AKG K271 Studio H'phones

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#546876 - 07/26/19 07:37 AM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: GetReal]
Registered: 06/05/12
Posts: 9604
Loc: Melbourne, Australia
VideoTrack Offline
Veteran

Registered: 06/05/12
Posts: 9604
Loc: Melbourne, Australia
Originally Posted By: GetReal
...To the second response - just another off the wall guess

Please explain, in detail, using all of the information provided, how you derived that this suggestion was "just another off the wall guess". I'm quite interested to know. I saw this as good, helpful advice.

You didn't appear to even answer the question that the member asked: "Did the program not have the toolbars the first time you opened the program?" You just "did one better than your proposed guess".

So, in summary, you asked a question and then "did one better" than following any helpful suggestions, because in your view they were "guesses"? Is that correct? How so?
_________________________
BIAB&RB2019(Audiophile),Win-10Pro, SonarPlatinum, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, KorgX3R, RodeNGT2, AM802mixer, NS40M StudioMonitors, Pioneer Act. Mons, AKG K271 Studio H'phones

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#546942 - 07/26/19 02:32 PM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: Andrew - PG Music]
Registered: 05/16/02
Posts: 4165
Loc: Victoria, BC
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 4165
Loc: Victoria, BC
This problem seems to be unrelated to the presence or absence of image files, but rather it seems to be a bug related to certain multi-monitor configurations.

We are looking into it and will report back when we have more info.
_________________________
Andrew
PG Music Inc.

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#546944 - 07/26/19 02:42 PM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: JohhnyBravo]
Registered: 07/12/00
Posts: 18978
Loc: Hudson Valley & Lake George NY
Matt Finley Offline
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Registered: 07/12/00
Posts: 18978
Loc: Hudson Valley & Lake George NY
I guess my off-the-wall speculation wasn't so off, after all.

Thank you, Andrew.
_________________________
BIAB 2019 Win Audiophile; [& 2019 Mac UltraPak]. Software: Cakewalk, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & monitors.

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#547059 - 07/27/19 09:29 AM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: Andrew - PG Music]
Registered: 05/16/02
Posts: 4165
Loc: Victoria, BC
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 4165
Loc: Victoria, BC
If you are experiencing this specific problem (toolbar sometimes becomes blank with a multi-monitor setup) with Band-in-a-Box 2019, could you test out this new build (pre-release) and let us know if it is fixed.

Note this is a pre-release build. You can install the latest shipping patch afterwards if you need to revert back to the shipping build.

https://nn.pgmusic.com/pgfiles/support/patches/bb2019_win_update_build632.exe
_________________________
Andrew
PG Music Inc.

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#548864 - 08/10/19 12:37 PM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: JohhnyBravo]
Registered: 06/22/19
Posts: 4
GetReal Offline
Newbie

Registered: 06/22/19
Posts: 4
I installed and tested the patch bb2019_win_update_build632.exe.

Note: The patch documentation lists many resolved bugs; I only tested the missing toolbar issue.

Result: BIAB software patch build 632 resolves the missing toolbar bug on my Win 7 computing environment.

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#549023 - 08/12/19 08:41 AM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: Andrew - PG Music]
Registered: 07/17/00
Posts: 497
Loc: Burlington, Ontario, Canada
Dave Offline
Journeyman

Registered: 07/17/00
Posts: 497
Loc: Burlington, Ontario, Canada
I downloaded and installed the pre-release fix, but where is the documentation? Other than the toolbar issue, what else does it fix?
_________________________
BIAB for Windows Version 2019 (634)
Windows 10 (1809)

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#549067 - 08/12/19 01:52 PM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: Dave]
Registered: 06/05/12
Posts: 9604
Loc: Melbourne, Australia
VideoTrack Offline
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Loc: Melbourne, Australia
Originally Posted By: Dave
I downloaded and installed the pre-release fix, but where is the documentation? Other than the toolbar issue, what else does it fix?

Dave, I understand that there are no changes in build 632 aside from the toolbar fix.
_________________________
BIAB&RB2019(Audiophile),Win-10Pro, SonarPlatinum, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, KorgX3R, RodeNGT2, AM802mixer, NS40M StudioMonitors, Pioneer Act. Mons, AKG K271 Studio H'phones

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#549074 - 08/12/19 02:12 PM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: GetReal]
Registered: 05/16/02
Posts: 4165
Loc: Victoria, BC
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 4165
Loc: Victoria, BC
Thanks for confirming the fix. We will post this as a patch within the next few days.
_________________________
Andrew
PG Music Inc.

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#549147 - 08/13/19 05:45 AM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: VideoTrack]
Registered: 07/17/00
Posts: 497
Loc: Burlington, Ontario, Canada
Dave Offline
Journeyman

Registered: 07/17/00
Posts: 497
Loc: Burlington, Ontario, Canada
Hi VT
Get Real says that the documentation fixes several bugs.
I can wait for the full release though - just thought I could get a quick start
_________________________
BIAB for Windows Version 2019 (634)
Windows 10 (1809)

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#549157 - 08/13/19 06:50 AM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: Dave]
Registered: 06/05/12
Posts: 9604
Loc: Melbourne, Australia
VideoTrack Offline
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Registered: 06/05/12
Posts: 9604
Loc: Melbourne, Australia
Thanks Dave

The patch documentation advice is that only the missing toolbar issue is addressed in this pre-release.

GetReal stated "Note: The patch documentation lists many resolved bugs; I only tested the missing toolbar issue."

However, the release notes for 632 clearly states"
Quote:
Summary of Changes for July 26, 2019 (build 632)
_______________________________________________________

Fixed: Using multiple monitors might cause the main tool to disappear.
_______________________________________________________


GetReal presumably didn't properly identify that the patch documentation contains a summary of multiple changes for earlier releases also, even though this is very clearly stated in the release notes.

Also, except for a single comment in 2018 on an issue with ASIO drivers, the word 'bug' is not used in the release notes. The term 'many resolved bugs' is only used in the wording used by GetReal.
_________________________
BIAB&RB2019(Audiophile),Win-10Pro, SonarPlatinum, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, KorgX3R, RodeNGT2, AM802mixer, NS40M StudioMonitors, Pioneer Act. Mons, AKG K271 Studio H'phones

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#549169 - 08/13/19 07:47 AM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: JohhnyBravo]
Registered: 07/17/00
Posts: 497
Loc: Burlington, Ontario, Canada
Dave Offline
Journeyman

Registered: 07/17/00
Posts: 497
Loc: Burlington, Ontario, Canada
Thanks - I was just looking for the release notes. I was hoping (and still hoping) that it will resolve 3 issues with notation I sent to PGM when 2019 was released. One has been there since 2004!
_________________________
BIAB for Windows Version 2019 (634)
Windows 10 (1809)

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#549198 - 08/13/19 10:28 AM [Band-in-a-Box for Windows] Re: No toolbar on BiaB 2018 [Re: JohhnyBravo]
Registered: 07/12/00
Posts: 18978
Loc: Hudson Valley & Lake George NY
Matt Finley Offline
Veteran

Registered: 07/12/00
Posts: 18978
Loc: Hudson Valley & Lake George NY
Dave, in a different thread I asked about this, and one of the developers confirmed what VideoTrack said, that this Build 632 ONLY fixes the reported multi-monitor problem.

In other words, your other suggestions are not addressed by this build.
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BIAB 2019 Win Audiophile; [& 2019 Mac UltraPak]. Software: Cakewalk, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & monitors.

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PG Music News
Happy Canadian Thanksgiving! Holiday Hours

Monday, October 14th is Canadian Thanksgiving!

Our Holiday schedule that day is:
Customer Service: 8:00AM to 4:00PM PDT
Technical Support: Closed

We will be back to our regular schedule Tuesday, October 15th.

RealBand 2019 Build 5 Update Available!

All RealBand 2019 for Windows customers can download the latest FREE patch update (build 5) here.

Summary of Changes in Build 5 (Oct 10)
Fixed: Sometimes the position of the VST/DX plugs window (even if not visible) would prevent a drop, such as into the drop station, from occurring.
Fixed: When batch converting files, the volume of some file types such as wav/mp3/wma/mp4, etc. would be too low.
Fixed: In Chords Window, you could not enter held chords on Piano track.
Fixed: LeadSheet might not display tied notes on the last bar of a track.
Fixed: Pressing "M" key in Editable Notation to insert a new note at the current time location on the Staff was inserting a duplicate note rather than inserting it above an existing note.

Notation Enhancements in Band-in-a-Box® 2019 64-bit for macOS Catalina

With Band-in-a-Box® 2019 64-bit for Mac we added Drum Notation Support, and we didn't stop there! Other Notation Enhancements added in this new version are:

-A new track type (Drums) is available for the Melody and Soloist tracks.
-Clicking close to a stave line will put a note on the stave line instead of between stave lines. Previously, you had to click extremely close to a stave line to insert a note on it.
-Holding down the control key and pressing the zoom in/out buttons results in finest possible incremental adjustment in size.
-In the Notation Window Options dialog, the clefs split point asterisk indicates that C5* is middle C.
-Notation is much clearer, not jagged, on retina screens.
-The clefs split point can be set by the spin controls.
-The right-click menu in the Editable or Staff Roll mode Notation window has an option to change the current beat resolution. Previously, the only way to do this was to right-click on the time line.
-There is a keystroke entry mode, which lets you enter a melody entirely using keystrokes. The keystrokes are N to enter a note, M to enter a third note, up/down cursor to change the pitch of the highlighted note, and left/right cursor to move the time line.
-You can quickly enter forced accidentals from the right-click menu.

Read more about the Notation Enhancements in Band-in-a-Box® 2019 64-bit for Mac here. Watch this feature 'in action' with our new features video - jump to this topic when you click here.

...and don't forget - Band-in-a-Box® 2019 for Mac upgrades are ON SALE until October 15th, up to 50% off! Order now!

Band-in-a-Box® 2019 for Mac - Special Ends October 15th!

Our Band-in-a-Box® 2019 for Mac special is almost over! The special ends on October 15th - until then, save UP TO 50% when you purchase your Band-in-a-Box® 2019 for Mac Upgrade... and receive a FREE Bonus PAK full of great Add-ons!

It's a GREAT time to order your upgrade to Band-in-a-Box 2019 for Mac, which is compatible with the just-released macOS Catalina - upgrades start at just $49!

We've packed our Free Bonus PAK & 49-PAK with some amazing Add-ons! The Free Bonus PAK is automatically included with most Band-in-a-Box® for Mac 2019 packages, but for more even more Add-ons (including 40 Unreleased RealTracks) upgrade it to the 2019 49-PAK for only $49. You can see the full lists of items in each package, and listen to demos here.

Check out our packages page for all the purchase options available.

Band-in-a-Box® 2019 64-bit for macOS Catalina!

Band-in-a-Box® 2019 64-bit for Mac works GREAT with the just-released Catalina 64-bit only OS!

Updating your Mac to the latest macOS Catalina? Don't miss a beat with our 64-bit version of Band-in-a-Box® 2019 for Mac®, fully compatable with the just-released macOS Catalina!

In fact, Catalina features like Sidecar (a feature which allows you to utilize your iPad as a second display) work well with the new Band-in-a-Box® 2019 - great for sharing charts with other musicians!

So, take comfort in knowing that the newest Band-in-a-Box® 2019 64-bit for Mac runs great on Catalina and there are no known Catalina/Band-in-a-Box® issues.

Have an older version of the program that won't work with Catalina (which only runs 64-bit programs)? Don't fret - you can upgrade to the newest version for as little as $49, here.

Video: Band-in-a-Box® for Mac: DAW Plugin in Ableton

Check out our updated video demonstrating the new Band-in-a-Box® VST/AU/AAX Plugin being used with Ableton: click here to watch. Learn more about the Band-in-a-Box® VST/AU/AAX Plugin here.

Don't forget, our Band-in-a-Box® 2019 for Mac upgrades are ON SALE until October 15th - and ALL Band-in-a-Box® 2019 purchases include the VST/AU/AAX Plugin!

Video: Band-in-a-Box® for Mac: DAW Plugin in Digital Performer

In this full tutorial, Jareth demonstrates using the Band-in-a-Box® DAW AU Plugin with MOTU Digital Performer on Mac.

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