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#492706 - 09/25/18 01:41 PM
[Pre-Sales FAQ]
When I try to install the program I get a message that the "setup files are corrupted".
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Registered: 05/30/09
Posts: 867
PG Music Staff
Registered: 05/30/09
Posts: 867
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53. When I try to install the program I get a message that the "setup files are corrupted".
This normally occurs with downloaded programs. This error may occur when double-clicking on an installer that was downloaded from our site. It means that the setup file is the wrong size or the file failed a CRC (cyclic redundancy check). Most likely something went wrong when you were downloading the file, for example your internet connection may have been lost. Delete the file that you downloaded and try the download again. Note that your browser may have cached the old (corrupt) file, so to be sure, before downloading the file again delete your internet browser's cache. Then, right-click on the download link and select Save As. If the download seems to happen very fast the second time, that's an indication that it's still the old file.
_________________________
Alyssa - PG Music
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New Update Available for Band-in-a-Box® 2021 for Windows!
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Band-in-a-Box® 2021 for Windows Update Available!
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Update Your RealBand 2021 Today!
The latest version of RealBand 2021 is ready to download and add to your existing 2021 installation!
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