You learned a very important lesson regarding PGMusic support service. Yes,in 20+ years, I have seen them turn over backwards to help at times, but more often then not, crickets. That is why this forum is so important and why you just have to find a way to adapt to the program and find a way to focus on your music. grin
BIAB2022, Dell XPS 8920 Intel Core I7-7700 @ 3.60GHz 16GB RAM
"...My goal is not to create backing tracks for my music, but rather to get more of me in my music."