You learned a very important lesson regarding PGMusic support service. Yes,in 20+ years, I have seen them turn over backwards to help at times, but more often then not, crickets. That is why this forum is so important and why you just have to find a way to adapt to the program and find a way to focus on your music. grin

Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper