I've only realised recently that there are fairly in-depth documents in the tutorials area on this, but they're all described as "no sound", and they're all a little way down the list. I also think these are troubleshooting, rather than "tutorial".

These may, I think, be a good place to send people who are having issues, as they walk through a number of tests and actions.

I do though still think that the manual should be better focussed first, perhaps pointing people there when there are problems.

Band-in-a-Box® for Windows - No Sound / MIDI Driver Setup
Band-in-a-Box® for Macintosh - No Sound / MIDI Driver Setup
RealBand for Windows - No Sound / MIDI Driver Setup

There's also one for PowerTracks.

Similar "optimising" document(s) might be worthwhile.


Jazz relative beginner, starting at a much older age than was helpful.
Kawai MP6, Korg M50, Ui24R, Saffire Pro 40.
AVL:MXE Linux; Windows 11; Win8.1: Scarletts
BIAB2022 UltraPAK, Reaper, a bunch of stuff.