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Band-in-a-Box for Windows
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Every time I save a song in BIAB 2023, I get an error message "Exception. EOS error in module bbw64.exe etc..."
I have the latest windows update installed. When I open the file again it seems fine. Any ideas?
Vic
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Band-in-a-Box for Windows
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Every time I save a song in BIAB 2023, I get an error message "Exception. EOS error in module bbw64.exe etc..."
I have the latest windows update installed. When I open the file again it seems fine. Any ideas?
Vic I think we need more information than "EOS error in module bbw64.exe etc" Send the complete error message to PG Music Support.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box for Windows
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Also, your post implies that the song is actually being saved, then you get the error message. Is that correct?
Are you saving it to a USB drive? If so, have you turned off Selective Suspend in the Control Panel power options for USB devices?
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Thanks. I've done that.
Vic
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Band-in-a-Box for Windows
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In the past PGMusic has recommened the following when the message occurs: Try running Band-in-a-Box as administrator. You can do this by right clicking on the Band-in-a-Box shortcut and selecting Run as administrator. Do you still experience the access violation error? Not sure if this is still applicable with Win 11 and 2023?
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Band-in-a-Box for Windows
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I think it is still applicable. I looked up EOS Error in Windows and got nowhere, so we do need the details in the “etc” part of the error message.
And yes, Access Violations can often be solved by Run as Administrator. Good idea. We just don’t know yet if that’s the error here.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Thanks Matt.
Yes it gets saved to a USB drive and always has.
I didn't have that message before I updated to version 1006 a week or so ago.
Vic
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Band-in-a-Box for Windows
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Joined: Jan 2014
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In the past PGMusic has recommened the following when the message occurs: Try running Band-in-a-Box as administrator. You can do this by right clicking on the Band-in-a-Box shortcut and selecting Run as administrator. Do you still experience the access violation error? Not sure if this is still applicable with Win 11 and 2023? Thanks. I tried that yesterday but it didn't make a difference. Vic
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Band-in-a-Box for Windows
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Thanks Matt.
Yes it gets saved to a USB drive and always has.
I didn't have that message before I updated to version 1006 a week or so ago.
Vic Oh! That’s important, that it started with build 1006. I’ll pass this along to the developers.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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I think it is still applicable. I looked up EOS Error in Windows and got nowhere, so we do need the details in the “etc” part of the error message.
And yes, Access Violations can often be solved by Run as Administrator. Good idea. We just don’t know yet if that’s the error here. Thanks again Matt. The etc. part is as follows: at 000000000004 BC 76. System error code 1400 Invalid Window Handle. Vic
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Band-in-a-Box for Windows
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Better, having that info. Let’s se what Support can make of it.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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The tech people have just asked me to go back and install 1004 and 1006 upgrades but I assume that will mean I will lose the latest 1006.
Vic
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Band-in-a-Box for Windows
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Ok. I take that to mean they want to check that something did indeed change between build 1004 and 1006. Do the experiment and report back.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Ok. I take that to mean they want to check that something did indeed change between build 1004 and 1006. Do the experiment and report back. I installed 1004 and then reinstalled 1006. Great! So far no error messages. Thanks for your suggs. Case closed (fingers crossed). Vic
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Band-in-a-Box for Windows
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The etc. part is as follows:
at 000000000004 BC 76. System error code 1400 Invalid Window Handle.
Vic What device do you use for Audio on the computer? E.g. is it a separate sound card or external hardware?
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box for Windows
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PG Music Staff
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PG Music Staff
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I don't think this bug is specifically caused by build 1006, so you might notice it returning. It is more likely related to the song and/or style that you are using. If any of the RealTracks names in the Mixer are preceded by N/A then it is more likely to happen. This can usually be resolved by clicking on Rebuild and Fix inside the RealTracks Picker - assuming all the RealTracks in the song are actually installed but Band-in-a-Box just needs to find them.
The bug will be fixed in build 1007.
Blake
PG Music Inc.
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Band-in-a-Box for Windows
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Thanks Blake for investigating and providing feedback on the potential cause. It's appreciated. It's always good to know the fundamental cause of issues, especially ones that go away by themselves ('cause they come back by themselves too!).
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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