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Recording, Mixing, Performance and Production
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Joined: Dec 2020
Posts: 2
Newbie
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OP
Newbie
Joined: Dec 2020
Posts: 2 |
Hello I’m Guido from Italy . I use Helix floor as audio interface on windows 10 pc , next time go to Mac, and works fine with DAW Cubase elements and Reaper. I have a problem with Band-in-box 2020 software that I use to compose simple backing track. Audio signal from this program is inaudible . it doesn’t go through Helix so I don’t ear any sound from this software . In windows audio setting all seems ok , but in windows mixer I don’t see any signal. Probably is a problem of setting and maybe of midi setting , but I am not an expert and I can’t be able to found the right setting. Can you help me ? Thanks in advance Bye from Italy
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Recording, Mixing, Performance and Production
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Joined: Apr 2023
Posts: 3
Newbie
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Newbie
Joined: Apr 2023
Posts: 3 |
This is just a guess. Make sure BIAB is using the Helix for input and output in the sound setting for BIAB.
2nd On your Mac go to System Settings and make sure Helix is set to input and output under Sound. Do this with BIAB closed and then re open BIAB after you made changes.
In Windows ASIO driver for Helix will give low latency as you already know, Macintosh is automatically set.
I used to have Helix and would set it up for input and output on Mac but did not have BIAB at that time.
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Recording, Mixing, Performance and Production
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Joined: Dec 2020
Posts: 2
Newbie
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OP
Newbie
Joined: Dec 2020
Posts: 2 |
OK thanks MIdi setting are not important for this issue ? Today I try setting into win10 then on mac that I'll use in th future after buy a crossagrde version
Last edited by Guido_59; 05/06/23 11:48 PM.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
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Happy New Year!
Thank you for being part of the Band-in-a-Box® community.
Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!
Season's Greetings!
Wishing everyone a happy, healthy holiday season—thanks for being part of our community!
The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.
Team PG
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