I like to know how many people have been having problems with band in a box from day one.
Hi George, and welcome to the forum. My 'day one' was thirty years ago. Almost any problem I might have is easily solved by one of many routes: educating myself, experimenting, finding another way to do something, getting help here from fellow users, or getting help from PG Music by one of several means of Support (see the Support tab, above). And if there is a problem that those choices cannot solve, I'm a small part of the solution, having served briefly as a consultant and a very long time as a beta tester.
Tell us some detail on what your concern is.
ps Your only other post was a good one.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
At present, i am using 2023 biab. The 2022 version had lots of problem. It was like really bad and email support was horrible. The person handling my issues didn't even read my problems correctly and gave me incorrect solutions. I pretty much know the basics but when I create a bridge and the chords I selected are not the playing correctly. Jerry said, the developing team is looking into it. In addition , I am using logic pro as a daw on my MacBook pro. Now the daw version of band in a box is not working at all. According to Jerry, the developing team is looking into the matter as well. . He states that logic pro has some compatibility issues. It was working before but now it isn't working within the daw. So now I am waiting and waiting and waiting. What the hey is going on with pgmusic band in a box? I seem to be the one that finds bugs over and over again. You would think i would be awarded something for all the problems I come across. Last, I keep getting someone on the phone which is constantly giving me bad solutions and false information, and I have to keep repeating myself over and over again. As a result, I am not getting any work done and it is very frustrating
Thanks for more information. Now I suggest you make a post in the BIAB for Mac forum and describe your problem(s) in detail. There are users here with skills although I’m not going to wade in to a thread involving Macs.
Is your difficulty primarily with the plug-in?
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
1. I won't be able to help you since I am a PC user and am not at all familiar with the MAC version of BIAB.
2. Be careful of accusing someone at a job of using drugs, even if they are legal. You are opening them up to possibly severe consequences at their place of employment and that could possibly open you up to legal problems coming back to haunt you. Keep the conversations neutral and stick to the problem(s) you are having.
Later...
BIAB2026 Windows 10 Pro (Never Windows 11!) WA6NCB
My first day was in the late 1980s or early 1990s.
I bought BiaB on floppy disk, put the disk into my Atari/ST and it just worked.
I've seen it progress from a very simple 3 instrument MIDI style auto accompaniment app with 24 styles and no user styles to the beautiful monster of an app it is today.
As programs get bigger with more and more features, there are bound to be various bugs introduced. This happens with just about everybody, Windows OS, Apple OS, Office Apps, and right on down the line.
Things can test perfectly in the lab, using various computers loaded with various other apps. Beta testers expand that, but there is no way it can be tested with the zillions of different computers out there with the variety of apps installed on them.
Since I make part of my living using BiaB, I usually wait until March or so to get the Windows version. By then, most of the major bugs have been found.
Over the decades that I've enjoyed Band-in-a-Box, I've had fewer than a dozen issues that I needed tech help with. PG Music tech help has always been there for me.
Even better, there were a few times when my BiaB aftermarket style customer required help, and the problem turned out to be a PG Music one. PG Music help came to the rescue every time.
Of the software companies that I deal with, PG Music ranks among the very best.
In addition , I am using logic pro as a daw on my MacBook pro. Now the daw version of band in a box is not working at all.
This bug should be fixed in DAW plugin build 5.5.2, which is included with the build 705 update. On your Mac hard drive, go to /Library/Audio/Plug-ins/Components. Click on "Band-in-a-Box DAW AU Plugin.component", and press Commnand+I (get info). Can you confirm that it does say build 5.5.2 there?
It should be passing AU validation. Can you find the BiaB plugin in the Plugin Manager in Logic settings, and click Reset and Rescan?
States version 5.4.7. The problem with the daw version of bias is that this is a response to me trying to open biab : Tip:'/Applications/Band-in-a-box/Drums/' is not valid folder, but does not contain common RealDrums like JazzBrushes'. Make sure the correct folder is set in File->Preferences-> Folder Location. Jerry looked at this and viewed the paths and locations of file. All paths are in blue color so there isn't any others errors. When trying to generate my file titled 'Come Rock Me I get this message. There is a problem with your folder paths. Reset them manually in file ->Preferences.
I have big sur. Logic pro x is version 10.7.4. I myself have followed your instructions. it rescan however to no avail. Still have the same problem. I am looking to upgrade my Mac is, however, my MacBook pro is a 2015. I need to use a patch to upgrade to ventura. I made a back up but scare i might screw things up even worse. Never did this upgrade before. If things go wrong how do i restore backup?
States version 5.4.7. The problem with the daw version of bias is that this is a response to me trying to open biab : Tip:'/Applications/Band-in-a-box/Drums/' is not valid folder, but does not contain common RealDrums like JazzBrushes'. Make sure the correct folder is set in File->Preferences-> Folder Location. Jerry looked at this and viewed the paths and locations of file. All paths are in blue color so there isn't any others errors. When trying to generate my file titled 'Come Rock Me I get this message. There is a problem with your folder paths. Reset them manually in file ->Preferences.
I'm assuming you are using the older version 5.4.7 intentionally, because later builds are failing validation in Logic? Is that correct?
Did you previously try loading Logic with build 5.5.2? I suggest that you (re)install the build 705 update patch so that you have build 5.5.2, and then try running Logic again. At that point, if Logic's validation fails, do the reset/rescan I mentioned earlier. If that STILL doesn't fix it then we need to determine what's causing the validation to fail - there may info in a log file. In the mean-time, why don't you try manually enabling the plugin. In the Logic plugin manager, click Show All, and then check the "Use" box to the right of the Biab plugin.
Let us know how that goes.
Quote:
I have big sur. Logic pro x is version 10.7.4. I myself have followed your instructions. it rescan however to no avail. Still have the same problem. I am looking to upgrade my Mac is, however, my MacBook pro is a 2015. I need to use a patch to upgrade to ventura. I made a back up but scare i might screw things up even worse. Never did this upgrade before. If things go wrong how do i restore backup?
I wouldn't suggest jumping into an upgrade that could be complicated just for the purpose of solving this specific problem. It may or may not solve it. If you want to upgrade in general because you like Ventura, that is a different story, but we can't advise on the specifics of backing up your computer etc.
I'm a Windows user too so can't comment on the Mac version but just about every problem I've had over many, many years has been user error! One or two bugs but I started on BIAB when it was floppy discs so from day 1 it's been a great way to make music. The 2023 version is vastly more capable than the version I started with but as I've grown up with the program I have an advantage over people who are trying to get to grips with the steep learning curve of the 2023 version.
And what experience I've had of live chat support has been great.
XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
All of our XPro Styles PAKs and Xtra Styles PAKs are on sale until May 15th, 2026!
It's the perfect time to expand your Band-in-a-Box® style library with XPro and Xtra Styles PAKs. These additional styles for Band-in-a-Box® offer a wide range of genres designed to fit seamlessly into your projects. Each style is professionally arranged and mixed, helping enhance your songs while saving you time.
What are XPro Styles and Xtra Styles PAKs?
XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-10 includes 1,000 styles!
Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). Xtra Styles PAKs 1-21 includes 3,700 styles (and 35 MIDI styles)!
The XPro & Xtra Styles PAKs are not included in any Band-in-a-Box® package.
The XPro Styles PAKs 1-10 are available for only $29 ea (reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Listen to demos and order now! For Mac or for Windows.
The Xtra Styles PAKs 1-21 are available for only $29 ea (reg. $49 ea), or get them all in the Xtra Styles PAK Bundle for only $199 (reg. $349)! Listen to demos and order now! For Mac or for Windows.
Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.
Supercharge your Band-in-a-Box today with XPro Styles PAKs and Xtra Styles PAK Sets!
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.
Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
Upgrade to Band-in-a-Box® 2026 for Mac and save up to 50% on most upgrade packages during our special offer—available until May 15, 2026. Visit our Band-in-a-Box® packages page to explore all available upgrade options.
2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
One of our representatives will be happy to help you over the phone. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday, and 8:00AM to 4:00PM PST Saturday. We are closed Sunday. You can also send us your questions via email.
One of our representatives will be happy to help you on our Live Chat or by email. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday; 8:00AM to 4:00PM PST (GMT -8) Saturday; Closed Sunday.
Norton Music
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean