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I'm encountering a surprising bug. Bb (on my 3 platforms) stopped working in Asio or Was mode which can still be selected but produce zero audio or even visual output). This is happening on my 3 computers equipped with Steinberg UR12 and Cl1 sound cards, which have been working without a hitch for many years in Asio mode. I've nevertheless found a strange workaround: If I enable the 'Write a detailed log of bootup times' option and do open the log file each time Bb is opened, everything works normally aferwards, in the usual Asio mode...  But, if I don't open the log file as requested when opening Bb, my workaround doesn't work. I'm puzzled  Please help me find a viable workaround and forward this bug report to our developer friends. Bb 2024 / 64bit - RAM 64 Go - Intel i9 13900 Best regards!
Last edited by Melody_Maker; 05/14/24 03:52 PM.
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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How on earth did you come up with that workaround?
Anyway, I would be surprised if any of your fellow users can solve this one. Have you called PG Music Support?
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Melody Maker,
The most usual cause of ASIO/WAS not working is because another program is that hooks up to audio is open (say something Media Player, a DAW such as Reaper, etc.). Often ASIO only works with one program at a time. By the way, MME is fine. That's what I use. The quality of the sound is identical whichever audio driver is used. The only time I use ASIO/WAS is if I am recording directly into BIAB as those two audio driver reduce latency and help the recording input and BIAB synchronise.
--Noel
MY SONGS...Audiophile BIAB 2026
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Hi Matt,
I just thought of this option to generate a log file, thinking it might help me understand what's going on, and by accident I found that by leaving this option permanently checked and opening the freshly generated log file, the problem disappeared for the duration of the session...
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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@noel96
Thanks for the suggestion, but the problem occurs even when Bb is the only program running. I reinstalled the driver, and even completely reset Bb's preferences, but the problem is somewhere else...
Last edited by Melody_Maker; 05/15/24 02:06 AM.
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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Was there an update of some kind prior to this happening? I say that as on occasion a Windows update will mess up my audio drivers. Also every time NVIDIA updates happen on both my Internet and my Music computer I have to reset my audio options in Device Manager to my audio interface.
Dad, how will I know when I've become an adult.
When your day is ruined because they rearranged the grocery store.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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That’s true. A windows update can change your default audio device. It has also on occasion reactivated sound devices I don’t want, like the speakers in my display monitor. I recall the SONAR chief technology officer telling us to disable (not remove) such devices.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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mmaker.
its guesswork by people trying to help you till you post pics of following...
..win recording n playback settings includeing advanced.
..bb audio driver settings.
..usb interface settings.
best bet is when a pc is working great to do settings screen saves so you have a reference if things go pear shaped.
best.
om 🇨🇦 🇬🇧
Last edited by justanoldmuso; 05/15/24 08:28 AM.
my songs....mixed for good earbuds...(fyi..my vocs on all songs..) https://soundcloud.com/alfsongs(90 songs created useing bb/rb) (lots of tips of mine in pg tips forum.)
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Melody maker,
Sounds like a strange problem. Not one we’ve seen before. We will look into it.
Most likely due to an upgrade of windows, band-in-a-box, audio driver or audio plugin.
Double weird that you can fix it only if you view the log file, which just launches notepad with the text file name. to confirm, if you just dismiss that dialog without displaying the log file the problem is not fixed?
Also, did you update biab at the time the problem appeared?
Have Fun!
Peter Gannon
PG Music Inc.
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Did this start happening after installing an update patch? If so, you should try rolling back to the previous update. You can find out which build you have by going to Help > About Band-in-a-Box.If you just installed build 1111, then you should try installing 1109: download link for build 1109
Blake
PG Music Inc.
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i lost sound on audacity and halion sonic due to settings on my soundblaster sound card. i know you have a diferent card but have the settings changed on the card or in windows?
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Melody maker,
Sounds like a strange problem. Not one we’ve seen before. We will look into it.
Most likely due to an upgrade of windows, band-in-a-box, audio driver or audio plugin.
Double weird that you can fix it only if you view the log file, which just launches notepad with the text file name. to confirm, if you just dismiss that dialog without displaying the log file the problem is not fixed?
Also, did you update biab at the time the problem appeared? Hi Peter, thank you for your interest in my problem. Yes, I confirm that if I dismiss the dialog and thus don't open the log file, Bb can only generate audio in MME mode. This is not random behavior, but reproducible every time. Switching to ASIO or WAS is possible and generates no errors, but no audio is produced. My audio drivers have not been received updates from the manufacturer recently (RME Fireface 800 which is multi-client and Steinberg UR12). I've also tried to isolate the problem by renaming the directories containing the plugins to prevent them from being loaded. I've tried downgrading to version 1109, but the same problem occurs. And my workaround does also the 'trick' then. Best regards
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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Band-in-a-Box for Windows
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i lost sound on audacity and halion sonic due to settings on my soundblaster sound card. i know you have a diferent card but have the settings changed on the card or in windows? No Bob, they haven't.
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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Did this start happening after installing an update patch? If so, you should try rolling back to the previous update. You can find out which build you have by going to Help > About Band-in-a-Box.If you just installed build 1111, then you should try installing 1109: download link for build 1109Thank you for the suggestion Blake. I tried but got the same result. See my answer to PG above.
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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I noticed the same kind of behaviour with the plugin. Biab Standalone seems to work normal.
Not sure where exactly it comes from, but the plugin generates .wav files with size but without content in the folder \bb\plugin\saved tracks.
Recently I had updates on my RME UFX windows audio driver, a Samplitude X8 and a Biab update including biab plugin update to version 6.1.8.
I doubt that it has something to do with the RME driver or Samplitude, as the behaviour with Samplitude X7 is the same and it had been working in the past.
[size:8pt]BiaB2023 Plus, Win11, AMD 8-core, 32GByte RAM, RME Fireface UFX, Samplitude ProX8, REAPER 7, Melodyne 5 Studio, Toontrack SD3, iZotope MP4, NI Komplete 12, Korg Collection, etc.
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Band-in-a-Box for Windows
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I noticed the same kind of behaviour with the plugin. Biab Standalone seems to work normal.
Not sure where exactly it comes from, but the plugin generates .wav files with size but without content in the folder \bb\plugin\saved tracks.
Recently I had updates on my RME UFX windows audio driver, a Samplitude X8 and a Biab update including biab plugin update to version 6.1.8.
I doubt that it has something to do with the RME driver or Samplitude, as the behaviour with Samplitude X7 is the same and it had been working in the past. Hi Roland, Thank you for your feedback. Actually I'm having the problem with the standalone version and my 'BB plugin\saved tracks' is empty. Anyway, your gear and software being similar to mine that could give a clue to the bug busters:)
BiaB2024 64bit last build (desktop app), Win11 Pro 23H2, Intel i9 13900 24-core, 64GByte RAM, RME Fireface 800, Steinberg UR12, Cl1, Studio One 6, Samplitude Pro
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Hi Melody_Maker,
I created a ticket at PG support. Maybe I also found some solution, that seems to work, at least with my songs sometimes.
I clicked at the syle in the plugin window, selected the same style again in the style picker window, loaded it again and generated the song once more.
After that the sound was back, even under ASIO with a setting of 96/24, which I normally use for my productions.
The latest RME USB-win Driver 1250 was obviously not the problem.
It rather looks as if the BBplugin sometimes fails generating the .wav tracks, for whatever reason. Or maybe something is messed up with the realtrack database in the style picker.
(By the way, I also made a complete rebuild of the style picker database, including 3rd party styles)
Kind Regards
Roland
[size:8pt]BiaB2023 Plus, Win11, AMD 8-core, 32GByte RAM, RME Fireface UFX, Samplitude ProX8, REAPER 7, Melodyne 5 Studio, Toontrack SD3, iZotope MP4, NI Komplete 12, Korg Collection, etc.
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I am afraid what you are describing is similar to an issue reported over a month ago and which has not yet been resolved. This has been discussed with PGM and the only fix was to go back to the BBW3 which was last years version of the application. Or you could just rebuild the style database every time you generate a new song or regenerate an old one. You can ask them for a copy of the old version and try for yourself.
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Band-in-a-Box for Windows
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>roland: I noticed the same kind of behaviour with the plugin. Biab Standalone seems to work normal.
Not sure where exactly it comes from, but the plugin generates .wav files with size but without content in the folder \bb\plugin\saved tracks.
Recently I had updates on my RME UFX windows audio driver, a Samplitude X8 and a Biab update including biab plugin update to version 6.1.8.
I doubt that it has something to do with the RME driver or Samplitude, as the behaviour with Samplitude X7 is the same and it had been working in the past.
=====
Roland,
Thanks for your detailed report. That helps as it may be related. The plugin uses a similar engine to render the wav files.
Two questions: 1. are you also having problems with silent playback in the standalone band-in-a-box program. For example, if you run c:\bb\bbw64.exe and press play, do you hear sound?
2. In the plugin, inside the style picker are you able to hear sound when you press play, to audition various styles with your chords? And does doing this somehow fix the silent .wav file issue?
Have Fun!
Peter Gannon
PG Music Inc.
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Melody Maker,
A question. If you have booted up, and not done the “workaround fix”, and so biab is silent when you press play … how about if you render to a wav file. Is the wav file created, and full size, but silent ?
Have Fun!
Peter Gannon
PG Music Inc.
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Ask sales and support questions about Band-in-a-Box using natural language.
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Holiday Weekend Hours
It's Victoria Day Long Weekend in Canada. Our Customer Service hours are:
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Today's the Last Day of the Band-in-a-Box 2026® for Mac Special!
Order before 11:59pm PDT today (May 15, 2026) to save up to 50% off your Band-in-a-Box® 2026 for Mac® upgrade and receive a FREE Bonus PAK loaded with great new Add-ons to use with this new version!
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Band-in-a-Box® 2026 for Mac - Special Offers End at 11:59pm PDT on Friday, May 15th, 2026!
Order before 11:59pm PDT on Friday, May 15th and SAVE up to 50% on most Band-in-a-Box® version 2026 for Mac Upgrade packages... and that's not all! With your version 2026 for Mac purchase, we'll include a Bonus PAK full of great new Add-ons FREE! Upgrade to the 2026 49-PAK to receive even more NEW Add-ons including 20 additional RealTracks... that's 222 NEW RealTracks available with version Band-in-a-Box® 2026 for Mac!
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Learn more about the Free Bonus PAK and 49-PAK here.
If you have any questions about which package is the best option for you, just let us know. We're here to help!
202 New RealTracks Released with Band-in-a-Box 2026!
With Band-in-a-Box® 2026, we've released 202 incredible new RealTracks (in sets 468-488) in a variety of genres—featuring your most requested styles!
Jazz, Funk & World (Sets 468-475):
Our new jazz, funk & blues RealTracks include a groovin’ collection of RealTracks and RealDrums! These include more requested “soul jazz” RealTracks featuring artists Neil Swainson (bass), Charles Treadway (organ), Brent Mason (guitar), and Wes Little (drums). There are new “smooth jazz” styles (4), which include a RealTracks first: muted trumpet, as well as slick new smooth jazz brushes options for drums. Blues lovers will be thrilled—there are more “classic acoustic blues” styles, including guitar (5), bass (4), and drums (10) with blues master Colin Linden, featuring understated and tasty background acoustic soloing, plus brushes drums and acoustic bass. There are also new electric blues RealTracks, including electric blues with PG favorite Johnny Hiland (3) and soulful electric slide guitar from Colin Linden (4). If you love funk & gospel, there are great new options this year, including gospel organ (3) from Charles Treadway, as well as new funk, tango, and rock ’n’ roll drums (3) and bass (1). And for big, bold arrangements, we have uptempo soul horns (4) featuring a three-part hip horn section with options for a full mix or stems of each individual horn — plus an accompanying rhythm section (4) of drums, bass, guitar, and electric piano!
Rock & Pop (Sets 476–482):
Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.
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Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.
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-For UltraPAK customers, this includes 12 new RealStyles.
- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
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- Instrumental Studies Set 24: Groovin' Blues Soloing
- Artist Performance Set 19: Songs with Vocals 9
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- MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
- MIDI SuperTracks Set 47: More SynthMaster
- Instrumental Studies 25 - Soul Jazz Guitar Soloing
- Artist Performance Set 20: Songs with Vocals 10
- RealDrums Stems Set 10: Groovin' Sticks
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XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
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XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-10 includes 1,000 styles!
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.
Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
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