|
Log in to post
|
Print Thread |
|
|
|
|
|
Off-Topic
|
Joined: Jul 2000
Posts: 6,457
Veteran
|
OP
Veteran
Joined: Jul 2000
Posts: 6,457 |
A little background. I got on Facebook (FB) because the person who is contracted to do the social media for a venue I often play at wants to link to me in promotions. She says she can't link to my website on FB. So I went on a couple of months ago.
Once a week or so, it tells me I'm locked out, and it does the dual-factor confirmation
A) click the link
B) type the CAPTCHA
C) get the code via e-mail
D) type in or paste the code and I'm in.
That worked fine until it didn't. After typing the code in, I got a “System error” message. The message in red type said "Error performing query, Clicked “Resend Code”
Tried again, same message.
Figuring they are having trouble, I tried again later. That's when the real trouble began.
1) After opening FB, entering my username and password I get this message:
2) "Bob, your account has been locked
We saw unusual activity on your account. This may mean that someone has used your account without your knowledge.
Account locked June 11, 2024
To protect you, your profile is not visible to people on Facebook and you can't use your account.
What can I do?
Try coming back on a phone or computer you’ve used to log into Facebook before."
(Note I'm using the only computer I've ever used).
3) Cleared my cache, rebooted my computer,
4) signed in to FB and get another message: "Your account has been locked, and to unlock, click the next link, and I click it"
5) So I click Next and followed all the instructions, satisfy the CAPTCHA -- get a code via e-mail and type it in -- next upload positive identification, and they say they will get back to me.
6) They get back to me with an e-mail subject "You can now get back into your account" so I follow the instructions to a "T" and when I log in I get the same message as in step 4
It's steps 4, 5, and 6 again and again (i quit after a dozen)
To add insult to injury, they keep sending me "Reminder To Unlock Your Facebook Account" and when I do, it's steps 4, 5, and 6 again.
Even worse, they tell me I have messages, I cllck the link and it's steps 4, 5, and 6, again.
Stuck in a loop.
I google and every suggestion to contact FB is a dead end. They don't answer the phone, they don't answer e-mails, and I'm still locked out.
Can anyone help?
Thanks.
Bob "Notes" Norton  Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: May 2000
Posts: 22,417
Veteran
|
|
Veteran
Joined: May 2000
Posts: 22,417 |
"next upload positive identification" ?
Sounds like some kind of hack ..
1 Scan
2 Don't FB
3 I haven't FB'd in years .. so I've not seen this particular issue, but I do recall FB being real slow to perform any manual actions, not sure if any of this helps
I do not work here, but the benefits are still awesome
Make your sound your own!
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Dec 2011
Posts: 15,886
Veteran
|
|
Veteran
Joined: Dec 2011
Posts: 15,886 |
Does your net provider get your location correct? Kinetic will indicate that I'm in a different town about every time I log in to a site.
That can make providers think somebody else has tried to log into your account. But they typically send a text that you can use to confirm that it is you.
This is only peripherally related to your issue admittedly.
I've been a fb user for 12 years and have never heard of a situation like yours.
FWIW, my initial reaction is that it is not a hack but something re your account that has corrupted on fb's end.
Hopefully somebody will respond that has been through a similar situation.
Bud
Our albums and singles are on Spotify, Apple Music, Amazon Music, YouTube Music, Pandora and more. If interested search on Janice Merritt. Thanks! Our Videos
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Jul 2000
Posts: 27,401
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 27,401 |
Short answer: I don't know. I've never seen this.
It does sound like your Facebook account may have been hacked, and this could be a fishing expedition.
Following up on Bud's comment, and this is another guess, did you recently enable a VPN for your browsing?
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Mar 2018
Posts: 6,994
Veteran
|
|
Veteran
Joined: Mar 2018
Posts: 6,994 |
Try a different browser (make sure that browser is at latest version).
Make sure your computer clock is synced.
+1 on VPN
Not FB related, but I had a couple of strange login issues in the past where items above played a role.
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Jul 2000
Posts: 6,457
Veteran
|
|
OP
Veteran
Joined: Jul 2000
Posts: 6,457 |
Thanks for the suggestions.
Different browser doesn't help. Disabling the VPN doesn't make a difference.
The complete lack of tech support on FB is inexcusable. I have no desire to be on this piece of trash, except a place I gig at wants to use our reputation to promote the nights we gig there. They hire an outside consultant for social media, and she won't link to my website, instead wants to link to my FB account.
I think the day there was an error in the two factor verification, might be the culprit, but I don't know how to let FB know, or if there is anybody in FB who really cares.
So far, life was better without it.
Notes ♫
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Aug 2009
Posts: 3,132
Veteran
|
|
Veteran
Joined: Aug 2009
Posts: 3,132 |
Simple, use your wife's phone or different email to create a new Facebook page.
Shouldn't take long to upload a few pics of promotion stuff.
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Jul 2000
Posts: 6,457
Veteran
|
|
OP
Veteran
Joined: Jul 2000
Posts: 6,457 |
I've opened a new personal account, but not a band account. I'm not sure if this is even a good idea, but I thought I might be able to get some advice from other FB members or some kind of FB help chat. So far I haven't found any FB help chats.
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Apr 2009
Posts: 10,694
Veteran
|
|
Veteran
Joined: Apr 2009
Posts: 10,694 |
Good luck with getting Facebook to help. My buddy Danny went through half a dozen ( that's 6 for the folks who don't know what a dozen is ) different accounts due to the same thing you're experiencing.
I have had Facebook remove one of my groups on the platform without any notice and absolutely no reply to my inquiry as to why they removed it. 3500 members and woke up one day and it was gone. Disappeared. Poof!
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Jul 2000
Posts: 6,457
Veteran
|
|
OP
Veteran
Joined: Jul 2000
Posts: 6,457 |
I'm beginning to think my days on FB are numbered.
Life has been fine the last few decades without it.
If this last try doesn't work, it's definitely not worth any more of my time.
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Oct 2017
Posts: 745
Journeyman
|
|
Journeyman
Joined: Oct 2017
Posts: 745 |
My Facebook experience is if you wait a bit they will let you back in.
I was in Facebook Jail because a friend of mine has a Kung Fu business that I was sharing his posts to my friends. It must have been to much for Facebook because they gave me a 2 week hiatus.
...Deb
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Apr 2013
Posts: 8,763
Veteran
|
|
Veteran
Joined: Apr 2013
Posts: 8,763 |
Follow the lead of the venue that created the issue you have. Hire an outside consultant for social media to build you a FB account and page in order to link it to that venue's page as well as market your group, music and BIAB business. It's an investment the same as introducing a new instrument into your band and playlist.
BIAB 2025:RB 2025, Latest builds: Dell Optiplex 7040 Desktop; Windows-10-64 bit, Intel Core i7-6700 3.4GHz CPU and 16 GB Ram Memory.
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Jul 2000
Posts: 6,457
Veteran
|
|
OP
Veteran
Joined: Jul 2000
Posts: 6,457 |
Our duo has gigged consistently since the 1980s, without Facebook. The only time we were out of work was during the COVID lockdown. In fact, we have to block out vacation time in advance or else we won't get one.
I don't see where hiring someone to manage Facebook for us will be a good exp endure of cash.
And I don't think this issue is going to resolve itself.
Since I got a “System error” — try again later — during a dual-factor test when trying to log in, and I've been stuck in an endless loop since, I suspect some data corruption. Since there is absolutely zero human help available at Farcebook, the account will probably stay in limbo forever.
The disappearance of actual humans working for a huge company is disheartening.
Insights and incites by Notes ♫
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Jun 2012
Posts: 20,913
Veteran
|
|
Veteran
Joined: Jun 2012
Posts: 20,913 |
Notes, you are probably struggling with a robo-machine, not a real human. My feelings are that you can liaise with a robo-machine forever, and go nowhere, because robo-machines only give output, they never receive, understand, contemplate, interpret or have any comprehension of feedback.
Good luck, but remember, in all these commercial applications, if the product is free, then you are the product. 'Mark' my words.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Aug 2009
Posts: 3,132
Veteran
|
|
Veteran
Joined: Aug 2009
Posts: 3,132 |
And probably if you were to put up a few cover songs on Facebook they will come down on that too.
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Apr 2009
Posts: 10,694
Veteran
|
|
Veteran
Joined: Apr 2009
Posts: 10,694 |
I had a few 10 and 30 day stints in the Facebook jail during the pandemic for saying things that were true, and have since been proven so, but at the time went against the narrative, so the ministry of truth deemed my comments to be too inappropriate for the delicate ears of the denizens of FB, and ended up putting me in "time-out".
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: May 2000
Posts: 22,417
Veteran
|
|
Veteran
Joined: May 2000
Posts: 22,417 |
They jailed you huh? Hope you learned your lesson, which is don't facebook. OP, have you tried this? https://www.facebook.com/help/105487009541643Under Recover your Facebook account from a friend's or family member’s account There are ways to do it, and there actually are people who talk on the phone there, but it's a lot of effort to get to to that point
Last edited by rharv; 06/19/24 02:47 PM.
I do not work here, but the benefits are still awesome
Make your sound your own!
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Jul 2000
Posts: 6,457
Veteran
|
|
OP
Veteran
Joined: Jul 2000
Posts: 6,457 |
Notes, you are probably struggling with a robo-machine, not a real human. My feelings are that you can liaise with a robo-machine forever, and go nowhere, because robo-machines only give output, they never receive, understand, contemplate, interpret or have any comprehension of feedback.
Good luck, but remember, in all these commercial applications, if the product is free, then you are the product. 'Mark' my words. Exactly the way I feel. Which is why I tried to find some actual human help. So far, I haven't found any. I get at least a half dozen e-mails a day telling me I have until July 4 to reactivate my account. Seems like my troubles will be over then, as I won't have an account anymore. And I know, I'm the product, which is why I don't join many of these sites. If the venue I often gig at didn't encourage me to join, I wouldn't have. I've been gigging in this duo since the 1980s, and the only time we didn't have gigs is during the COVID lockdown. I can't understand what that resort advertises only on Facebook. My webpage http://www.s-cats.com is visible to everyone on the Internet, his site is only visible to Facebook members. Doesn't make sense to me. Notes ♫
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Jul 2000
Posts: 6,457
Veteran
|
|
OP
Veteran
Joined: Jul 2000
Posts: 6,457 |
I had a few 10 and 30 day stints in the Facebook jail during the pandemic for saying things that were true<...snip...> They actually WERE true? Isn't that against the rules?
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Jul 2000
Posts: 6,457
Veteran
|
|
OP
Veteran
Joined: Jul 2000
Posts: 6,457 |
Thanks. I'll try that. I've been to that page before, but I don't have any friends on yet, but I can create a new account and be my own friend. Notes ♫
Last edited by Notes Norton; 06/20/24 09:54 AM.
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
|
|
|
|
|
|
|
|
|
|
|
|
Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!
Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!
We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Windows®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.
Happy New Year!
Thank you for being part of the Band-in-a-Box® community.
Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!
Season's Greetings!
Wishing everyone a happy, healthy holiday season—thanks for being part of our community!
The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.
Team PG
Band-in-a-Box 2026 Video: The Newly Designed Piano Roll Window
In this video, we explore the updated Piano Roll, complete with a modernized look and exciting new features. You’ll see new filtering options that make it easy to focus on specific note groups, smoother and more intuitive note entry and editing, and enhanced options for zooming, looping, and more.
Watch the video.
You can see all the 2026 videos on our forum!
Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe
This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.
Watch the video.
You can see all the 2026 videos on our forum!
Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®
With your version 2026 for Windows Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
- The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
- MIDI SuperTracks Set 46: Piano & Organ
- Instrumental Studies Set 24: Groovin' Blues Soloing
- Artist Performance Set 19: Songs with Vocals 9
- Playable RealTracks Set 5
- RealDrums Stems Set 9: Cool Brushes
- SynthMaster Sounds Set 1 (with audio demos)
- Android Band-in-a-Box® App (included)
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
- MIDI SuperTracks Set 47: More SynthMaster
- Instrumental Studies 25 - Soul Jazz Guitar Soloing
- Artist Performance Set 20: Songs with Vocals 10
- RealDrums Stems Set 10: Groovin' Sticks
- SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Learn more about the Bonus PAKs for Band-in-a-Box® 2026 for Windows®!
Video: New User Interface (GUI)
Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!
Watch the video.
You can see all the 2026 videos on our forum!
|
|
|
|
|
|
|
|
|
|
|
|
Forums57
Topics85,535
Posts793,011
Members39,907
| |
Most Online25,754
Jan 24th, 2025
|
|
|
|
|
|
|
|
|
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean