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Band-in-a-Box for Macintosh
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Joined: Mar 2022
Posts: 6
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OP
Newbie
Joined: Mar 2022
Posts: 6 |
I ordered the 2024 plusPak upgrade for the ultraPak and jazz only xtra styles 14, 15, 16, and 17 yesterday and installed with no problem. Everything works fine, but when I click on "What add-ons do I have?" on the help menu, the new styles do not show up. It appears to recognize only full xtra styles paks, and since I only ordered the jazz styles, it does not show them, even though when I search for them individually, they have been installed. This will make it harder to keep track in the future. Just passing this on as perhaps I'm missing something or you guys can fix this. Thanks. Richard (been using the program almost daily since DOS 3!)
Last edited by Doctormyeyes; 07/09/24 06:01 AM.
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Band-in-a-Box for Macintosh
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Joined: Jun 2012
Posts: 20,233
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Veteran
Joined: Jun 2012
Posts: 20,233 |
Firstly, presumably you have performed a Style Rebuild?
After that, and with no further success, if you contacted them, what have PGM Support suggested you need to do?
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Band-in-a-Box for Macintosh
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Joined: Mar 2022
Posts: 6
Newbie
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OP
Newbie
Joined: Mar 2022
Posts: 6 |
The styles are all there in the StylePicker, so no great problem and I can find them all by sorting by Set # (just figured that out). They are only missing from the "What Add-ons Do I Have?" dialog, which may be confusing when I look to add any styles in the future.
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Band-in-a-Box for Macintosh
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Joined: Jun 2012
Posts: 20,233
Veteran
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Veteran
Joined: Jun 2012
Posts: 20,233 |
The styles are all there in the StylePicker, so no great problem and I can find them all by sorting by Set # (just figured that out). They are only missing from the "What Add-ons Do I Have?" dialog, which may be confusing when I look to add any styles in the future. Interesting. They don't show up if you scroll down to them in this column? : ![[Linked Image - Only viewable when logged in]](https://www.pgmusic.com/forums/ubbthreads.php?ubb=download&Number=28348&filename=2024-07-10_7-27-24.jpg)
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Band-in-a-Box for Macintosh
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Joined: Mar 2022
Posts: 6
Newbie
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OP
Newbie
Joined: Mar 2022
Posts: 6 |
No, in fact the PAKS 14 -17 are listed in the NOT found box, despite the fact that I have the jazz files from those PAKs. I figure this is likely because I did not buy the whole PAK, just the jazz files, which are available separately, so yes, I am missing those PAKs. The jazz files don't appear anywhere else, though, in that dialog, though they are in the StylePicker. I wrote myself a text file so that I'll remember what sets I have, so that I don't duplicate in a future purchase. PG needs to update the "What add-ons do I have?" to include partial PAK purchases.
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Band-in-a-Box for Macintosh
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Joined: Jun 2012
Posts: 20,233
Veteran
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Veteran
Joined: Jun 2012
Posts: 20,233 |
No, in fact the PAKS 14 -17 are listed in the NOT found box, despite the fact that I have the jazz files from those PAKs. I figure this is likely because I did not buy the whole PAK, just the jazz files, which are available separately, so yes, I am missing those PAKs. The jazz files don't appear anywhere else, though, in that dialog, though they are in the StylePicker. I wrote myself a text file so that I'll remember what sets I have, so that I don't duplicate in a future purchase. PG needs to update the "What add-ons do I have?" to include partial PAK purchases. I think this is a good question to go to PG Music Support. Perhaps that hasn't been updated on the Mac version yet? Ask if they can confirm. Do keep us in the loop.
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Band-in-a-Box for Macintosh
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Joined: Mar 2022
Posts: 6
Newbie
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OP
Newbie
Joined: Mar 2022
Posts: 6 |
Got the answer: "The What add-ons dialogue is currently designed to show the Xtra Styles found if it is the "All Xtra Styles PAK" and not just the Jazz Xtra Styles or other specific genre. So what you are describing is correct."
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Band-in-a-Box for Macintosh
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Joined: Jun 2012
Posts: 20,233
Veteran
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Veteran
Joined: Jun 2012
Posts: 20,233 |
Excellent - sort of. Thanks for the update and forwarding their explanation. Presumably this will be resolved in a forthcoming patch.
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Band-in-a-Box for Macintosh
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Joined: May 2020
Posts: 2,525
Product Manager
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Product Manager
Joined: May 2020
Posts: 2,525 |
I've submitted this as a feature request.
I work here
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Holiday Weekend Hours
Our Customer Service hours this weekend are as follows:
Friday, April 18: 8:00 - 4:00
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Thank you!
Band-in-a-Box 2025 French Version is Here!
Bonjour à tous,
Band-in-a-Box® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music
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BIAB 2025 - francisation
RealBand 2025 - francisation
Voilà, enjoy!
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Video: Summary of the New Band-in-a-Box® App for iOS®
Join Tobin as he takes you on a tour of the new Band-in-a-Box® app for iOS®! Designed for musicians, singer-songwriters, and educators, this powerful tool lets you create, play, and transfer songs effortlessly on your iPhone® or iPad®—anytime, anywhere.
Band-in-a-Box® for iOS® :Summary video.
Check out the forum post for more information.
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