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Band-in-a-Box for Windows
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Joined: Dec 2023
Posts: 86
Enthusiast
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OP
Enthusiast
Joined: Dec 2023
Posts: 86 |
Hi all,
I'm trying to download and install the Ultrapack, and running into several problems:
1.) Even though I have a newly formatted external 4TB hard drive (WD gaming drive), Install manager sees the directory but falsely indicates "0 bytes free", and in bottom status bar "Note": You do not have enough space on the selected hard disc)
2.) The install manager will allow me to download all files, but after downloading ONE file, it does not move onto the next file and begin downloading it. At this point, if P press "Pause" and then "Resume", it will begin downloading and finish downloading only 1 file - even though it is set to "Download all files" - and again I must manually press pause and resume.
Anyone have a suggestion ?
PS - from the error log:
[2024-12-30 20:23:10.515] [error] (renderer) Error report. App Build: , OS: Windows NT 10.0.19045, Electron Version: Electron 15.5.2
A few lines from the main.log:
[2024-12-30 18:46:28.452] [info] (renderer) Checking disk space
[2024-12-30 18:46:28.454] [info] (renderer) Disk space available { bb: null, rd: null, rt: null, dl: null }
[2024-12-30 18:46:28.455] [info] (renderer) Remaining bytes: 108752609008
[2024-12-30 18:46:28.456] [info] (renderer) diskSpaceAvailable.dl: null
[2024-12-30 18:46:28.457] [info] (renderer) diskSpaceAvailable.bb: null
[2024-12-30 18:46:28.457] [info] (renderer) diskSpaceAvailable.rd: null
[2024-12-30 18:46:28.458] [info] (renderer) diskSpaceAvailable.rt: null
[2024-12-30 18:46:28.458] [info] (renderer) You do not have enough space on your hard disk to download all the files.
[2024-12-30 18:46:28.693] [info] (renderer) Disk info parsed (get-psdrive): [
{ Name: 'C', Used: 0, Free: null },
{ Name: 'P', Used: 0, Free: null }
]
[2024-12-30 18:46:28.694] [debug] (renderer) Disks reported by the system: prev: 2 cur: 2
[2024-12-30 18:46:36.205] [debug] (renderer) Setting config data: bbDir , P:\bb
[2024-12-30 18:46:36.206] [info] (renderer) Validating bbDir folder path and getting disk info for: P:\bb
[2024-12-30 18:46:36.207] [debug] (main) Setting config data: bbDir , P:\bb
[2024-12-30 18:46:36.207] [debug] (renderer) Starting loading animation.
[2024-12-30 18:46:36.208] [info] (renderer) Getting disk information and validating paths: { bb: 'P:\\bb' }
[2024-12-30 18:46:37.400] [info] (renderer) Disk info parsed (get-psdrive): [
{ Name: 'C', Used: 0, Free: null },
{ Name: 'P', Used: 0, Free: null }
]
[2024-12-30 18:46:37.401] [info] (renderer) Validating bb path: P:\bb, Root: P:\, lastPart: bb
[2024-12-30 18:46:37.402] [debug] (renderer) Checking if disk is mounted: P:\
[2024-12-30 18:46:37.402] [info] (renderer) Displaying disk info for bb (P:\bb). null free on P:
[2024-12-30 18:46:37.403] [info] (renderer) Disks validated. Setting bb folders registry/config. newDir: P:\bb
[2024-12-30 18:46:37.404] [debug] (renderer) System arch is x64
[2024-12-30 18:46:37.405] [debug] (renderer) Updating registry key: HKLM\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\BB_is1
[2024-12-30 18:46:37.406] [debug] (renderer) Setting BB install location in registry: Inno Setup CodeFile: DataDir0, P:\bb
[2024-12-30 18:46:37.469] [info] (renderer) Possibly updating the bbDir folder
[2024-12-30 18:46:37.470] [info] (renderer) Updating the bbDir folder
[2024-12-30 18:46:37.471] [debug] (renderer) Setting config data: bbDir , P:\bb
[2024-12-30 18:46:37.472] [debug] (renderer) Ending loading animation.
[2024-12-30 18:46:37.472] [debug] (main) Setting config data: bbDir , P:\bb
[2024-12-30 18:46:37.473] [info] (renderer) Finished validating new Dir. Will update download/install status if necessary
[2024-12-30 18:46:37.474] [debug] (renderer) Starting loading animation.
[2024-12-30 18:46:37.474] [info] (renderer) Getting remote file info and updating file status
[2024-12-30 18:46:37.476] [info] (renderer) File: bandinabox_realband_2025_full.exe, Code: FULL2025, Size: 2004814528, Status: ready,
[2024-12-30 18:46:37.477] [info] (renderer) File: songslessonspak.exe, Code: SLPAK, Size: 546693560, Status: ready,.
.....
[2024-12-30 21:27:49.527] [info] (renderer) No action taken. Button may be disabled [id dl-RT143-148]
[2024-12-30 21:27:49.862] [info] (renderer) Handling download button click [id: dl-RT143-148] [status: queued] [state: enabled]
[2024-12-30 21:27:49.863] [info] (renderer) No action taken. Button may be disabled [id dl-RT143-148]
[2024-12-30 21:27:52.894] [info] (renderer) Handling download button click [id: dl-RT143-148] [status: queued] [state: enabled]
[2024-12-30 21:27:52.895] [info] (renderer) No action taken. Button may be disabled [id dl-RT143-148]
[2024-12-30 21:27:53.254] [info] (renderer) Handling download button click [id: dl-RT143-148] [status: queued] [state: enabled]
[2024-12-30 21:27:53.255] [info] (renderer) No action taken. Button may be disabled [id dl-RT143-148]
[2024-12-30 21:28:47.662] [info] (renderer) User selected product: #p-BBUP2025PAK-I
[2024-12-30 21:28:47.663] [info] (renderer) No action taken as this product (p-BBUP2025PAK-I) is already selected.
[2024-12-30 21:29:48.924] [info] (renderer) Monitor: checking for stalled downloads (AllDownloads status is: 'progressing')
[2024-12-30 21:29:48.925] [info] (renderer) Monitor: No stalled downloads were detected
[2024-12-30 21:32:48.924] [info] (renderer) Monitor: checking for stalled downloads (AllDownloads status is: 'progressing')
[2024-12-30 21:32:48.925] [info] (renderer) Monitor: No stalled downloads were detected
[2024-12-30 21:35:48.925] [info] (renderer) Monitor: checking for stalled downloads (AllDownloads status is: 'progressing')
[2024-12-30 21:35:48.926] [info] (renderer) Monitor: No stalled downloads were detected
[2024-12-30 21:38:48.918] [info] (renderer) Monitor: checking for stalled downloads (AllDownloads status is: 'progressing')
[2024-12-30 21:38:48.919] [info] (renderer) Monitor: No stalled downloads were detected
[2024-12-30 21:41:48.919] [info] (renderer) Monitor: checking for stalled downloads (AllDownloads status is: 'progressing')
[2024-12-30 21:41:48.920] [info] (renderer) Monitor: No stalled downloads were detected
[2024-12-30 21:44:48.925] [info] (renderer) Monitor: checking for stalled downloads (AllDownloads status is: 'progressing')
[2024-12-30 21:44:48.926] [info] (renderer) Monitor: No stalled downloads were detected
[2024-12-30 21:47:48.923] [info] (renderer) Monitor: checking for stalled downloads (AllDownloads status is: 'progressing')
[2024-12-30 21:47:48.924] [info] (renderer) Monitor: No stalled downloads were detected
[2024-12-30 21:50:48.916] [info] (renderer) Monitor: checking for stalled downloads (AllDownloads status is: 'progressing')
[2024-12-30 21:50:48.918] [info] (renderer) Monitor: No stalled downloads were detected
[2024-12-30 21:52:00.222] [debug] (main) Setting config data: windowSize , { width: 1150, height: 1045 }
[2024-12-30 21:52:00.238] [debug] (main) Setting config data: windowSize , { width: 1153, height: 1045 }
[2024-12-30 21:52:00.553] [debug] (main) Setting config data: windowSize , { width: 1327, height: 1045 }
[2024-12-30 21:52:00.584] [debug] (main) Setting config data: windowSize , { width: 1330, height: 1045 }
[2024-12-30 21:52:00.700] [debug] (main) Setting config data: windowSize , { width: 1331, height: 1045 }
[2024-12-30 21:53:48.914] [info] (renderer) Monitor: checking for stalled downloads (AllDownloads status is: 'progressing')
[2024-12-30 21:53:48.915] [info] (renderer) Monitor: No stalled downloads were detected
BB/RB 2025
Windows 10
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Band-in-a-Box for Windows
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Joined: Mar 2018
Posts: 6,735
Veteran
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Veteran
Joined: Mar 2018
Posts: 6,735 |
Latest DL manager? Check version: https://www.pgmusic.com/support.updates.win.dm.htmIf yes ^ Try to run as admin. Make sure download path is pointing to the proper drive. Simple stuff gets overlooked. Uncheck "Automatically install downloaded files". Wait will all downloaded, press big yellow button on upper right "Install All" Alternatively (I believe) you can go to C: (or whatever drive you have downloaded files) Usually in root, folder: BBDownloads And if the files are there, just install packages manually. If this is an upgrade, should not be a long process.
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,057
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,057 |
I attempted to load the old extra BIAB stuff (Bonus Paks etc.) onto my new 1TB SSD drive and ran out of space. 0 bytes free. What surprised me is that the file copying program (not PG Music's download manager) didn't warn me I didn't have the space to proceed.
I don't think this is related to your situation but I thought I would pass it along in case there is something awry. I don't think so, though. I just off-loaded some files and proceeded to put the important ones on.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Dec 2023
Posts: 86
Enthusiast
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OP
Enthusiast
Joined: Dec 2023
Posts: 86 |
Thank you Rustyspoon - gave all that a try, same result.
The only other "out of the norm" thing I could think of is that the drive came partitioned as exFAT, and I did a "Quick Format" to NTFS...but that shouldn't change anything.
Computers always throw a curve ball at us...just too many unanticipated things and 'oddball' road conditions for programmers to anticipate - just like the software world of self-driving cars.
I downloaded a "Download manager" - going to do it that way.
BB/RB 2025
Windows 10
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Band-in-a-Box for Windows
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Joined: Aug 2011
Posts: 10,818
Veteran
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Veteran
Joined: Aug 2011
Posts: 10,818 |
What does Windows Explorer report when you right click on the external drive letter and select Properties from the sub menu? ![[Linked Image - Only viewable when logged in]](https://www.pgmusic.com/forums/ubbthreads.php?ubb=download&Number=29651&filename=Clipboard01.jpg)
Jim Fogle - 2025 BiaB (Build 1128) RB (Build 5) - Ultra+ PAK DAWs: Cakewalk Sonar - Standalone: Zoom MRS-8 Laptop: i3 Win 10, 8GB ram 500GB HDD Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD Music at: https://fogle622.wix.com/fogle622-audio-home
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,057
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,057 |
I think your switch of formatting to NTFS was good and is not relevant here.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,417
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,417 |
It seems like it failed to get information about your hard disk for some reason. I see from the other thread that you successfully downloaded the files, but if you can zip the full log and send to webmaster@pgmusic.com that would be great, as I would like to investigate that further.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Dec 2023
Posts: 86
Enthusiast
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OP
Enthusiast
Joined: Dec 2023
Posts: 86 |
Hi all,
After spending quite a bit of time feeling that maybe I find some quirky install manager problems, I have to let PG and all kind enough to try and help that it seems to be an error with the external WD 4TB gaming drive I purchased.
An internet search shows this a common problem with this and other WD large capacity external drives.
As is common with me - I purchase items that I don't get around to using for many months, even years. I'm lucky I can afford to do this (BB no exception lol)
Based on all the complaints and looking at WD's support policy, it seems they've completely wiggled out of fixing this problem legally - they probably new all along as they continued to sell and ship them. Likely a firmware problem, and it cannot be updated on this drive.
That said, I can still use the drive. The BB install manager will warn of insufficient space, but still allow a single install to run - it will not run the next install automatically - my guess, due to thinking the disk is out of space and displaying that message, stopping. The next install program can be manually restarted and works.
File manager can see the empty space.
Whatever method the BB install manager uses to check space on the disk, that is what my WD gaming drive does not properly support.
Also, the Realtrack settings Custom Realtracks Folder "Update" button does not work on this drive either - when clicked, nothing happens, yet I can type the external folder path into the textbox and have it accept that.
I'm finishing the manual install of the program and I'm hoping good to go after that rather than junking the drive.
BB/RB 2025
Windows 10
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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New RealTracks Released with Band-in-a-Box 2025!
We’ve expanded the Band-in-a-Box® RealTracks library with 202 incredible new RealTracks (in sets 449-467) across Jazz, Blues, Funk, World, Pop, Rock, Country, Americana, and Praise & Worship—featuring your most requested styles!
Jazz, Blues & World (Sets 449–455):
These RealTracks includes “Soul Jazz” with Neil Swainson (bass), Mike Clark (drums), Charles Treadway (organ), Miles Black (piano), and Brent Mason (guitar). Enjoy “Requested ’60s” jazz, classic acoustic blues with Colin Linden, and more of our popular 2-handed piano soloing. Plus, a RealTracks first—Tango with bandoneon, recorded in Argentina!
Rock & Pop (Sets 456–461):
This collection includes Disco, slap bass ‘70s/‘80s pop, modern and ‘80s metal with Andy Wood, and a unique “Songwriter Potpourri” featuring Chinese folk instruments, piano, banjo, and more. You’ll also find a muted electric guitar style (a RealTracks first!) and “Producer Layered Guitar” styles for slick "produced" sound.
Country, Americana & Praise (Sets 462–467):
We’ve added new RealTracks across bro country, Americana, praise & worship, vintage country, and songwriter piano. Highlights include Brent Mason (electric guitar), Eddie Bayers (drums), Doug Jernigan (pedal steel), John Jarvis (piano), Glen Duncan (banjo, mandolin & fiddle), Mike Harrison (electric bass) and more—offering everything from modern sounds to heartfelt Americana styles
Check out all the 202 New RealTracks (in sets 456-467)
And, if you are looking for more, the 2025 49-PAK (for $49) includes an additional 20 RealTracks with exciting new sounds and genre-spanning styles. Enjoy RealTracks firsts like Chinese instruments (guzheng & dizi), the bandoneon in an authentic Argentine tango trio, and the classic “tic-tac” baritone guitar for vintage country.
You’ll also get slick ’80s metal guitar from Andy Wood, modern metal with guitarist Nico Santora, bass player Nick Schendzielos, and drummer Aaron Stechauner, more praise & worship, indie-folk, modern/bro country with Brent Mason, and “Songwriter Americana” with Johnny Hiland.
Plus, enjoy user-requested styles like Soul Jazz RealDrums, fast Celtic Strathspey guitar, and Chill Hop piano & drums!
The 2025 49-PAK is loaded with other great new add-ons as well. Learn more about the 2025 49-PAK!
Bonus PAKs for Band-in-a-Box 2025 for Mac!
With your version 2025 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons FREE! Or upgrade to the 2025 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
- The 2025 RealCombos Booster PAK:
-For Pro customers, this includes 33 new RealTracks and 65+ new RealStyles.
-For MegaPAK customers, this includes 29 new RealTracks and 45+ new RealStyles.
-For UltraPAK customers, this includes 20 new RealStyles.
- Look Ma! More MIDI 13: Country & Americana
- Instrumental Studies Set 22: 2-Hand Piano Soloing - Rhythm Changes
- MIDI SuperTracks Set 44: Jazz Piano
- Artist Performance Set 17: Songs with Vocals 7
- Playable RealTracks Set 4
- RealDrums Stems Set 7: Jazz with Mike Clark
- SynthMaster Sounds and Styles (with audio demos)
- 128 GM MIDI Patch Audio Demos.
Looking for more great add-ons, then upgrade to the 2025 49-PAK for just $49 and you'll get:
- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyles,
- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- Look Ma! More MIDI 14: SynthMaster,
- Instrumental Studies Set 23: More '80s Hard Rock Soloing,
- MIDI SuperTracks Set 45: More SynthMaster
- Artist Performance Set 18: Songs with Vocals 8
- RealDrums Stems Set 8: Pop, Funk & More with Jerry Roe
Learn more about the Bonus PAKs for Band-in-a-Box® 2025 for Mac®!
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Mac!
Xtra Styles PAK 20 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 20.
Video: Xtra Styles PAK 20 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Mac!
We've just released XPro Styles PAK 9 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 9 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Windows!
Xtra Styles PAK 20 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 20.
Video: Xtra Styles PAK 20 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Windows!
We've just released XPro Styles PAK 9 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 9 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Video: Band-in-a-Box® 2025 for Mac®: VST3 Plugin Support
Band-in-a-Box® 2025 for Mac® now includes support for VST3 plugins, alongside VST and AU. Use them with MIDI or audio tracks for even more creative possibilities in your music production.
Band-in-a-Box® 2025 for Macs®: VST3 Plugin Support
Video: Band-in-a-Box® 2025 for Mac®: Using VST3 Plugins
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