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Well H E double L.....
Our Internet went out last night. Still out this morning. 7-4-25....
Did all the obvious stuff.... Power cycle, reset the router with the recessed button. Nothing.
So I called tech support. They had me do all that again. Still nothing. The technician said they'd need to send a field technician. Ok .. that's good. Figured it would be maybe later today or tomorrow but Monday at the latest. Oh no.... It'll be July 23. Say what?
So I had to agree to that. They said it might be sooner if the technician has an opening.
As soon as I hang up I go outside to the point of demarcation..... That little grey plastic box on the side of the house. Using my knowledge of phone systems and my tools, it becomes readily apparent that there is zero voltage on the 2 lines that comprise my DSL.
Hmmmmmm. So I get on my golf cart with my tools and head to the street to see if anything is damaged and possibly check the voltage there.
It's possible, after all, that the tree trimming company for the power company had damaged my underground cable.
My neighbor upfront was in his yard so I asked him about his internet. He said it was out and the technician who had been there last week.... we've been having Internet drops and he had called,..... Said the company was converting our highway to fiber in the next week or two and there could be outages as the process is completed. So there's hope that the Internet could be on and off as they work on the changeover. Or, we could simply be without any Internet for the foreseeable future.
The problem is.... I can't upload anything from my studio without the Internet working. And yeah ... I'm about to finish another tune not counting a few other things I need Internet to accomplish. It all involves the uploads.
I can use my phone to access the Internet but working online is a non-starter until this gets resolved.
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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We recently went from 20mbs on copper to 1gig on fiber. I can upload a 60meg wav before I get my hands of the keys.  FWIW when before fiber and in your situation I would often pair my iPhone with my Mac and upload a file via my relatively slow ATT coverage. Slooow but got the job done.
Our albums and singles are on Spotify, Apple Music, Amazon Music, YouTube Music, Pandora and more. If interested search on Janice Merritt. Thanks! Our Videos are here on our website.
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I can use my phone to access the Internet but working online is a non-starter until this gets resolved. I would often pair my iPhone with my Mac and upload a file via my relatively slow ATT coverage. Slooow but got the job done. Yep, any port in a storm. We recently went from 20mbs on copper to 1gig on fiber. I'm envious. We've been on 100Mbps (real world 85Mbps) over copper where I live in the heart of the Silicon Valley. This week, AT&T is bringing fiber to my neighborhood but only promising 300Mbps for around double what I'm already paying. Oh goodie... We were promised this 22 years ago when I worked for ATT.
BIAB 2024 Audiophile Mac
24Core/60CoreGPU M2 MacStudioUltra/8TB/192GB Sequoia, M1 MBAir, 2012 MBP
Digital Performer11, LogicPro, Finale27/Dorico/Encore/SmartScorePro64/Notion6 /Overture5
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My approach to slow data was usually to set up a script to upload/download overnight. It then works without me.
That's usually pretty easy on my usual OS; I've never tried on Windows or Mac, but I imagine one can do something similar.
Jazz relative beginner, starting at a much older age than was helpful.
AVL:MXE Linux; Windows 11
BIAB2025 Audiophile, a bunch of other software.
Kawai MP6, Ui24R, Focusrite Saffire Pro40 and Scarletts
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We recently went from 20mbs on copper to 1gig on fiber. I'm envious. We've been on 100Mbps (real world 85Mbps) over copper where I live in the heart of the Silicon Valley. This week, AT&T is bringing fiber to my neighborhood but only promising 300Mbps for around double what I'm already paying. Oh goodie... We were promised this 22 years ago when I worked for ATT. Our copper was 20 down and 2 or less up. Often when uploading the hoped for recipient site would time out. Most remarkable about our experience is that the cost is about 2/3 what we were paying for copper. One reason we waited so long is that we live on a 1 mile dead end road with all underground utilities and apparently the 9 homes in our development was not considered worth the underground effort. I had to reach nearly 80 years of age before we received it this spring but I can still hugely appreciate it. 😀
Our albums and singles are on Spotify, Apple Music, Amazon Music, YouTube Music, Pandora and more. If interested search on Janice Merritt. Thanks! Our Videos are here on our website.
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Herb, keep us in the loop on how long it takes to be resolved. July 23rd is unsatisfactory for a paid service.
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Our copper was 20 down and 2 or less up. Often when uploading the hoped for recipient site would time out. 😀 I just had 2 commercial projects for sync that I needed to upload to my publisher. I tried different things over 2 days and after a long wait for the upload to finish it was kicking back an "error: upload failure" message. After trying a few things he suggested he agreed to take a box dot com folder. All the files and edits were almost a gig each. I'd be willing to pay a little bit more for faster service. Even my downloads for software updates takes a very long time. It reminds me of the old days trying to download a 20mb program on dialup.
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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I did a chat with the Bright Speed folks and they said that the July 23 date was the latest they'd have a technician at my house. Hopefully much sooner
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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You might try getting a free month trial of Starlink. Well actually I don't know if it's totally free but a friend here is getting a month trial for either free or big discount. Just a thought.
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You might try getting a free month trial of Starlink. Well actually I don't know if it's totally free but a friend here is getting a month trial for either free or big discount. Just a thought. The Service might be free bit I understand that you still have to purchase the hardware.
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Been with a number of UK companies in Ireland over the years, started off with AOL on dial-up, fond memories of getting my first PC in 2000 and the exciting bit of listening to the modem as it dialled in to the net, I think cost was £14.99 a month. Then AOL offered broadband half a Megabit for £19.99 instead of the usual £27.99 a month. No more AOL (their installation discs were everywhere to be found)
Times have moved on, there are a number of smaller companies here now who lay fibre in specific area's and I have signed up to one of those called YouFibre, for £31.99 a month I get 900, both down and upload speed the same.
Hope you get it sorted soon Herb, I know how it feels when internet goes down, really annoying.
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I'm approaching one week. No Internet yet. No word from the company. I've already blown through my cell phone high speed data.
I feel like I'm in the stone age. Or at least the 80's.
It took me 10+ minutes to place a simple Amazon order for my wife yesterday. Egads....
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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Herb, how local is your "local" public library? I believe every NC public library offers free 24 / 7 parking lot wi-fi, hot spots you can check out like a book and internet connected computers.
It might be time to get some return on your county tax dollars investment and put them tax dollars to work for you
Jim Fogle - 2025 BiaB (Build 1128) RB (Build 5) - Ultra+ PAK DAWs: Cakewalk Sonar - Standalone: Zoom MRS-8 Laptop: i3 Win 10, 8GB ram 500GB HDD Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD Music at: https://fogle622.wix.com/fogle622-audio-home
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I'm approaching one week. No Internet yet. No word from the company. I've already blown through my cell phone high speed data.
I feel like I'm in the stone age. Or at least the 80's.
It took me 10+ minutes to place a simple Amazon order for my wife yesterday. Egads.... There's a corridor in the Silicon Valley that is still on 720k dial-up. Do DSL, no CATV, nothing. You can walk to Apple's mothership in Cupertino and HPs Santa Clara campus from there. Until a DirecTV satellite was finally in range a few years ago, that was as good as it could get. Available speeds are now 8-24 Mbps — Yikes! As much as I complain about my service, I'm glad not to be living five miles away.
BIAB 2024 Audiophile Mac
24Core/60CoreGPU M2 MacStudioUltra/8TB/192GB Sequoia, M1 MBAir, 2012 MBP
Digital Performer11, LogicPro, Finale27/Dorico/Encore/SmartScorePro64/Notion6 /Overture5
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Well H E double L.....
Our Internet went out last night. Still out this morning. 7-4-25....
Did all the obvious stuff.... Power cycle, reset the router with the recessed button. Nothing.
So I called tech support. They had me do all that again. Still nothing. The technician said they'd need to send a field technician. Ok .. that's good. Figured it would be maybe later today or tomorrow but Monday at the latest. Oh no.... It'll be July 23. Say what?
So I had to agree to that. They said it might be sooner if the technician has an opening.
As soon as I hang up I go outside to the point of demarcation..... That little grey plastic box on the side of the house. Using my knowledge of phone systems and my tools, it becomes readily apparent that there is zero voltage on the 2 lines that comprise my DSL.
Hmmmmmm. So I get on my golf cart with my tools and head to the street to see if anything is damaged and possibly check the voltage there.
It's possible, after all, that the tree trimming company for the power company had damaged my underground cable.
My neighbor upfront was in his yard so I asked him about his internet. He said it was out and the technician who had been there last week.... we've been having Internet drops and he had called,..... Said the company was converting our highway to fiber in the next week or two and there could be outages as the process is completed. So there's hope that the Internet could be on and off as they work on the changeover. Or, we could simply be without any Internet for the foreseeable future.
The problem is.... I can't upload anything from my studio without the Internet working. And yeah ... I'm about to finish another tune not counting a few other things I need Internet to accomplish. It all involves the uploads.
I can use my phone to access the Internet but working online is a non-starter until this gets resolved. I know when my internet goes out, my son has an iPhone and uses the “hot spot” feature on it to connect all of his devices in his room. He can even play online games without any glitches. I have no idea how he uses it to connect everything electronic in his room, but he carries on like nothing happens when the home WiFi goes out 🤷♂️ Track
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Same here, and I do a lot of data intensive stuff .. not as much fun as gaming, but the hot spot method works as long as the computer has a wifi option..
I do not work here, but the benefits are still awesome
Make your sound your own!
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UPDATE:
After checking the local Cellular data providers, the ONLY option was to upgrade my cellphone plan to the highest level and I have a Hotspot that is useable for wi-fi connection. So.... until I get the hardwired internet back restored or upgraded, I have a relatively fast connection.
30mbps down
1.7mbps up
faster than my DSL
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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Yoo hoo! Enjoy
DC Ron
BiaB Audiophile
Presonus Studio One
StudioCat DAW dual screen
Presonus Faderport 16
Too many guitars (is that a thing?)
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Glad you found a solution. Hopefully it won't cost too much.
Jim Fogle - 2025 BiaB (Build 1128) RB (Build 5) - Ultra+ PAK DAWs: Cakewalk Sonar - Standalone: Zoom MRS-8 Laptop: i3 Win 10, 8GB ram 500GB HDD Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD Music at: https://fogle622.wix.com/fogle622-audio-home
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UPDATE:
After checking the local Cellular data providers, the ONLY option was to upgrade my cellphone plan to the highest level and I have a Hotspot that is useable for wi-fi connection. So.... until I get the hardwired internet back restored or upgraded, I have a relatively fast connection.
30mbps down
1.7mbps up
faster than my DSL I was so happy to read you’re back online and and now have a back-up plan for the future that I mosied on over to listen to some of your music. I enjoy Country & Bluegrass when you can hear all of the instruments in the mix. Your songs sound professional to my ears and mixing several stringed instruments is no easy task. Great vocals as well. The young lady’s voice reminds me of a young Miranda Lambert and she sings great! Track
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Mac 2025 Special Upgrade Offers Extended Until August 15th!
It's not too late to upgrade to Band-in-a-Box® 2025 for Mac® and save! We've extended our special until August 15, 2025!
We've added many major new features to Band-in-a-Box® 2025 for Mac®, including advanced AI tools like the amazing BB Stem Splitter and AI Lyrics Generator, as well as VST3 plugin support, and Equalize Temp. Plus, there’s a new one-stop MIDI Patches Picker with over 1,100 MIDI patches to choose from, all neatly categorized by GM numbers. The MultiPicker Library is enhanced with tabs for the SongPicker, MIDI Patch Picker, Chord Builder, AI Lyrics Generator, and Song Titles Browser, and the tabs are organized into logical groups. The Audiophile Edition is enhanced with FLAC files , which are 60% smaller than AIFF files while maintaining identical audio quality, and now ships on a fast 1TB SSD, and much more!
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Upgrade to the 2025 49-PAK for just $49 and add 20 Bonus Unreleased RealTracks and 20 RealStyles, FLAC Files for the 20 Bonus Unreleased RealTracks, Look Ma! More MIDI 14: SynthMaster, MIDI SuperTracks Set 45: More SynthMaster, Artist Performance Set 18: Songs with Vocals 8, and RealDrums Stems Set 8: Pop, Funk & More with Jerry Roe.
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These RealTracks includes “Soul Jazz” with Neil Swainson (bass), Mike Clark (drums), Charles Treadway (organ), Miles Black (piano), and Brent Mason (guitar). Enjoy “Requested ’60s” jazz, classic acoustic blues with Colin Linden, and more of our popular 2-handed piano soloing. Plus, a RealTracks first—Tango with bandoneon, recorded in Argentina!
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This collection includes Disco, slap bass ‘70s/‘80s pop, modern and ‘80s metal with Andy Wood, and a unique “Songwriter Potpourri” featuring Chinese folk instruments, piano, banjo, and more. You’ll also find a muted electric guitar style (a RealTracks first!) and “Producer Layered Guitar” styles for slick "produced" sound.
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We’ve added new RealTracks across bro country, Americana, praise & worship, vintage country, and songwriter piano. Highlights include Brent Mason (electric guitar), Eddie Bayers (drums), Doug Jernigan (pedal steel), John Jarvis (piano), Glen Duncan (banjo, mandolin & fiddle), Mike Harrison (electric bass) and more—offering everything from modern sounds to heartfelt Americana styles
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You’ll also get slick ’80s metal guitar from Andy Wood, modern metal with guitarist Nico Santora, bass player Nick Schendzielos, and drummer Aaron Stechauner, more praise & worship, indie-folk, modern/bro country with Brent Mason, and “Songwriter Americana” with Johnny Hiland.
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- Look Ma! More MIDI 13: Country & Americana
- Instrumental Studies Set 22: 2-Hand Piano Soloing - Rhythm Changes
- MIDI SuperTracks Set 44: Jazz Piano
- Artist Performance Set 17: Songs with Vocals 7
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Looking for more great add-ons, then upgrade to the 2025 49-PAK for just $49 and you'll get:
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- Look Ma! More MIDI 14: SynthMaster,
- Instrumental Studies Set 23: More '80s Hard Rock Soloing,
- MIDI SuperTracks Set 45: More SynthMaster
- Artist Performance Set 18: Songs with Vocals 8
- RealDrums Stems Set 8: Pop, Funk & More with Jerry Roe
Learn more about the Bonus PAKs for Band-in-a-Box® 2025 for Mac®!
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Mac!
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We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
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Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
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Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 9 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Windows!
Xtra Styles PAK 20 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 20.
Video: Xtra Styles PAK 20 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Windows!
We've just released XPro Styles PAK 9 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 9 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
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