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Hello,
I upgraded yesterday from BIAB 2024 and since I cannot print, cannot export to pdf or preview. BIAB shut down immediately whatever the file (they could be printed with the 2024 version without any problems)...
Any ideas?
Thanks in advance.
PS: I am under MAC OS Sequoia 15.5, MacMini M4 (everything was ok with BIAB 2024)

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I am not experiencing this.


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Hi Mike,
thanks for the information.
Mysteriously everything is ok this morning...
I do not understand what happened yesterday : nothing has changed during the night...

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One of two things are more likely. Did you reboot or not before things worked as they should? Do you let your Mac go to sleep other than the displays?


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Mike,
yes, on Friday I rebooted when BIAB collapsed but nothing changes: could not print. So I shut down the computer.
Yesterday it seemed to work then I shut down the computer.
But again this morning some files can be printed, others not...
Old files are ok but some new files made by me with BIAB 2024 are not...So it is seems to be a file problem.
Mike, may I send to you a file so you can check if you have a problem or not with it ?

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Originally Posted by Voltrane
Mike,
yes, on Friday I rebooted when BIAB collapsed but nothing changes: could not print. So I shut down the computer.
Yesterday it seemed to work then I shut down the computer.
But again this morning some files can be printed, others not...
Old files are ok but some new files made by me with BIAB 2024 are not...So it is seems to be a file problem.
Mike, may I send to you a file so you can check if you have a problem or not with it ?

Sure. Mike (at) halloranmusic (dot) com


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Hi Mike.
Thanks. File sent today.
Regards.

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Originally Posted by Voltrane
Hi Mike.
Thanks. File sent today.
Regards.

Hey, Marc,

I think you found a bug. First thing I tried was to bring up Page Setup from the File menu — it never came up. Huh? I have never seen this behavior before.

I have two printers, a Brother and an HP Photosmart. The HP is in my office; Brother in my wife’s office.

When I tried to print to the HP, I got nothing. The only way it would print to the Photosmart was to Print to PDF, then print the PDF on the HP and it was fine. I believe that this is your workaround for now.

Printing to the Brother worked fine.

Then it got weirder: Now, every time I printed to the HP Photosmart, the Brother printed another page. I have never seen this behavior before, either.

You need to send this into Support.

Mike Halloran.

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I'm not able to duplicate this. Can you also send the file to support@pgmusic.com and we can take a look?


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Originally Posted by Simon - PG Music
I'm not able to duplicate this. Can you also send the file to support@pgmusic.com and we can take a look?

I reported similar crashes on the BB Mac beta forum some weeks ago - along with screenshots in order to aid replication

see here:

https://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Main=110441&Number=857402#Post857402

and here:

https://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Main=110441&Number=857405#Post857405


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Hello,

thanks for your answers and sorry for my late answer: I attended the Verona Opera Festival and did not check the forum! ( By the way if you have the opportunity go for it: it's incredible ! An extract of Carmen:
).
That said, I will send the file to the support !

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Hello,
Just to tell you that I send the file on 07/29/2025 and have no news to date.
Regards.

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Quote
I attended the Verona Opera Festiva…

Cool! My wife and I are season subscribers to San Francisco Opera and I attend The Met whenever in New York. I’m also on the Board of a local light opera company and sang in one of their productions last weekend (videos haven’t posted or I’d share a link).


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Great Mike!
I spend 5 days in Verona and attended 3 operas: Nabucco, Traviata and Carmen!
The staging of Nabucco was also incredible. You can watch the full show here:

Regards.

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