|
Log in to post
|
Print Thread |
|
|
|
|
|
Off-Topic
|
Joined: Apr 2008
Posts: 1,122
Expert
|
OP
Expert
Joined: Apr 2008
Posts: 1,122 |
Hey Guys and Gals,
I'm having an issue with the wife's computer. It is an HP slimline s7700n model. 1.5 gig ram running vista.
The problem started about 3 or 4 mos ago and I've tried every fix I could find on forums, msn, etc. The problem is "Slow Download Speed" I am hooked up to the same 4 port router and am getting download speed on my XP system of 11.8 MPS. Her vista unit is .5 Mbs with an upload speed of 4Mbs.
Vista uses an Ipv6 protocol which seems to be the culprit for many people with the same problem, but after disabling that, rolling back the driver, registry cleaning, changed router cable, etc, still the same problem. I believe the nvidia 10/100 is integrated as this little slimline doesn't appear to have any slots for a new card to be installed.
We've downloaded updated drivers, rolled back drivers, disabled, enabled, went to static ips dns, you name it I may have tried it, with no change what so ever in the download speed. Connection is fine, email etc but a download of any size will time out, and / or a youtube video may take 10 min to download.
Any help you can offer that hasn't been tried, is greatly appreciated, here are some specs.
Athlon 64 X2 (W) 3800+ 2.0 GHz
2000 MT/s (mega transfers/second)
Socket AM2
Memory
Component Attributes
Memory Installed 1 GB
Maximum allowed 2 GB (2 x 1 GB)
Speed supported PC2-4200 MB/sec
Type 240 pin, DDR2 SDRAM
Hard drive
250 GB SATA
7200 rpm
Wireless
Wireless LAN 802.11 b/g
Video Graphics
Integrated graphics
Sound/Audio
Integrated High Definition audio
Realtek ALC 888 chipset
Supports up to 8 audio channels
Dolby Pro Logic II compatible
Network (LAN)
Integrated 10/100 Base-T networking interface
Expansion slots
Slot type Quantity
PCI One (None available)
Windows Vista Home Premium
Windows Media Center
Windows Anytime Upgrade
running IE 8,
Avast
Thanks in advance.........
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Jan 2008
Posts: 1,060
Expert
|
|
Expert
Joined: Jan 2008
Posts: 1,060 |
I think you've covered most all the bases. Have you turned off fire wall or avast? Are you downloading to a usb device or how's the HD empty or full and a possibility someone is piggybacking on the wifi.
Wyndham
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Jul 2000
Posts: 27,507
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 27,507 |
I have not heard of anything quite like this.
One thing you could try that would bypass the internal network card is an external one. Get a simple USB to Ethernet adapter and try that. I have one that I got when I couldn't stop my internal network card from causing massive interrupts in music programs. DPC Latency Checker went through the roof until I took that card out. You could also try running the DPC Latency Checker and see if there is some other driver causing conflict that has the effect of slowing your network speed.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: May 2003
Posts: 8,021
Veteran
|
|
Veteran
Joined: May 2003
Posts: 8,021 |
DL Firefox and give it a try.
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Dec 2007
Posts: 618
Journeyman
|
|
Journeyman
Joined: Dec 2007
Posts: 618 |
I have a question. Are you saying that "0.5mbs Down and 4mbs Up"?
Or is it 4Mbs Down speed? Sorry if I'm confused. I have DSL and get 6megs down and 900k up on speedtests.
I'm sure I'm missing somthing here.
Wayne,
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: May 2002
Posts: 7,729
PG Music Staff
|
|
PG Music Staff
Joined: May 2002
Posts: 7,729 |
Do you have ethernet cables plugged into the router from both of your computers, or are you using a wireless connection? If you plug your Vista computer directly into your modem, what happens?
Andrew
PG Music Inc.
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Apr 2008
Posts: 1,122
Expert
|
|
OP
Expert
Joined: Apr 2008
Posts: 1,122 |
Quote:
I think you've covered most all the bases. Have you turned off fire wall or avast? Are you downloading to a usb device or how's the HD empty or full and a possibility someone is piggybacking on the wifi.
Wyndham
I have tried that, didn't make any difference at all and wasn't a factor prior to a few months ago when this all started. She is downloading to her C drive if its a file or program, but also trying to watch youtube stuff which takes forever. The HD has 120 gb of free space, and there is no one using wifi.
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Apr 2008
Posts: 1,122
Expert
|
|
OP
Expert
Joined: Apr 2008
Posts: 1,122 |
Quote:
I have not heard of anything quite like this.
One thing you could try that would bypass the internal network card is an external one. Get a simple USB to Ethernet adapter and try that. I have one that I got when I couldn't stop my internal network card from causing massive interrupts in music programs. DPC Latency Checker went through the roof until I took that card out. You could also try running the DPC Latency Checker and see if there is some other driver causing conflict that has the effect of slowing your network speed.
I considered an external network card, but since I don't own one, I would be hesitant to buy one for this older computer. If it has motherboard issues, I may need to replace the computer anyway. I will try the DPC latency checker, I think I have to download that into her computer first, I doubt that it's there already.
Thanks
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Apr 2008
Posts: 1,122
Expert
|
|
OP
Expert
Joined: Apr 2008
Posts: 1,122 |
Quote:
DL Firefox and give it a try.
IE 8 has always worked fine since she's had it, so the browser should not be the issue, this started all of a sudden, I run off the same router with XP and IE 8 works really well here.
Thanks
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Apr 2008
Posts: 1,122
Expert
|
|
OP
Expert
Joined: Apr 2008
Posts: 1,122 |
Quote:
I have a question. Are you saying that "0.5mbs Down and 4mbs Up"?
Or is it 4Mbs Down speed? Sorry if I'm confused. I have DSL and get 6megs down and 900k up on speedtests.
I'm sure I'm missing somthing here.
Wayne,
The speedtest on two different sites shows download speed of about .5 Mbps and Upload speeds of
4 Mps. My XP machine runs 11.8 download and 4 Mbps as it should be with our connection the vista machine has a definate issue. I'm starting to think Realtek drivers.
thanks.
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Apr 2008
Posts: 1,122
Expert
|
|
OP
Expert
Joined: Apr 2008
Posts: 1,122 |
Quote:
Do you have ethernet cables plugged into the router from both of your computers, or are you using a wireless connection? If you plug your Vista computer directly into your modem, what happens?
Both systems run off the same 4 port router. Plugging the vista machine directly into the modem does not change anything. The XP has great download speed from the router or the modem, switched ports, cables etc.
thanks
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Jan 2006
Posts: 317
Journeyman
|
|
Journeyman
Joined: Jan 2006
Posts: 317 |
Toucher, don't know if this will help but try loading in ***www.soluto.com ****. I loaded it into a computer that was running dead slow especially on startup, and it showed a bunch of stuff loading I wasn't aware of. Someone else offered this information on an earlier forum and I found it very helpful. DennisD
There are only 3 kinds of musicians: those that can count, and those that can't!
PC AMD A4-5300 APU 3.4 GHz, 8gb RAM, 1T HDD, Windows 10,
Reaper 4.77, BIAB2018, PTPA12, RB2018, Roland VS-880 DAW
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: May 2007
Posts: 1,616
Expert
|
|
Expert
Joined: May 2007
Posts: 1,616 |
Are you updating Vista? SP2 is the latest (to my knowledge)
Run the Windows Task Manager - right click on the Taskbar and choose Task Manager. From there, click on the Processes tab and see if anything is eating up CPU time. Try this when doing a download.
Check your startup using MSCONFIG from the Run menu. See if there is anything starting up you don't recognize. You can try disabling items and see if it helps.
Which security software are you running?
Check for viruses and spyware.
Rachael
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Dec 2003
Posts: 24,550
Veteran
|
Veteran
Joined: Dec 2003
Posts: 24,550 |
Hi Toucher, Here are two long shots you may want to try. One is to dance the Security Tango, http://securitytango.com/ . This is a free but very comprehensive set of programs and instructions that will check you system for every type of bug know to computers. The second is to check the computer logs. I’m not familiar with Vista but on XP they are located by right clicking on my computer, clicking on manage and the + button on Event Viewer. I was having a major problem with Kontakt 4. I kept getting an error message and Kontakt would not install. I checked for bugs of all kinds, drivers, programs etc. When viewing line for line in the event viewer (clicking on the up and down arrows) I discovered a problem with a Nero program. Note there was no error-warning icon in the event viewer so everything looked ok, which is why I viewed the lists line by line, i.e. Microsoft lies. I renamed the exe file to a bck file (short for backup) and I was able to load Kontakt. This only took 3.5 long agonizing weeks! Good luck and I hope this helps.
My wife had her driving test today.
She got 8 out of 10.
The other 2 jumped out of the way!
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Dec 2007
Posts: 1,439
Expert
|
|
Expert
Joined: Dec 2007
Posts: 1,439 |
G'day Toucher,
given this happened "overnight" (if I'm reading things right) it may have been after a m$ "update tuesday". Where I'm going is there may have been an 'update" from m$ that has conflicted with something else in the machine. Check system restore to see if there is still a restore point from before the time the problem started. If so, retorn to that restore point and see what happens. This should be a safe procedure as if all else fails, you can undo the restore.
The other place to look is how Avast is scanning incoming files. Of course, there's always the usual clean up processes like deleting .tmp files etc.
--=-- My credo: If it's worth doing, it's worth overdoing - just ask my missus, she'll tell ya  --=--You're only paranoid if you're wrong!
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Apr 2008
Posts: 1,122
Expert
|
|
OP
Expert
Joined: Apr 2008
Posts: 1,122 |
Hi Matt,
Tried the DCP Latency Checker, and it found no issues, but that's not surprising because I've already tried all the standard fixes to no avail. Guess I'll have to do the msconfig for startup, and do a one by one test on each item..........thanks for the heads up on the Checker.
Rob
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Apr 2008
Posts: 1,122
Expert
|
|
OP
Expert
Joined: Apr 2008
Posts: 1,122 |
Thanks for the suggestions everyone, the later input from Dennis, Rachael, Mario, Lawrie, and anyone that I might have forgotten to mention. I have tried it all, I may just convert it over to XP and be done with it. Any potential issues there that I need to be aware of?
Thanks again.
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: May 2003
Posts: 8,021
Veteran
|
|
Veteran
Joined: May 2003
Posts: 8,021 |
Quote:
Thanks for the suggestions everyone, the later input from Dennis, Rachael, Mario, Lawrie, and anyone that I might have forgotten to mention. I have tried it all, I may just convert it over to XP and be done with it. Any potential issues there that I need to be aware of?
Thanks again.
Yea registration of the OS. If the disc you have has been used it can only be used on one computer.
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: Mar 2007
Posts: 827
Expert
|
|
Expert
Joined: Mar 2007
Posts: 827 |
Hi Toucher,
have you tried replacing avast with a different virus chaser? I have avast and it upgraded itself a while back, and since then things have slowed down regarding the internet. I haven't done it myself yet, because av-free had a problem with spikes, but I am keeping an eye on it.
Chris
|
|
|
|
|
|
|
|
|
|
|
|
|
Off-Topic
|
Joined: May 2002
Posts: 7,729
PG Music Staff
|
|
PG Music Staff
Joined: May 2002
Posts: 7,729 |
Quote:
Quote:
Do you have ethernet cables plugged into the router from both of your computers, or are you using a wireless connection? If you plug your Vista computer directly into your modem, what happens?
Both systems run off the same 4 port router. Plugging the vista machine directly into the modem does not change anything. The XP has great download speed from the router or the modem, switched ports, cables etc.
thanks
With the Vista machine plugged directly into the modem, go to the control panel network settings and view the properties for your connection. Select Internet Protocol and click Properties. Make sure it is set to obtain an IP address automatically (assuming you aren't using a static ip).
If that doesn't work, I suggest that you call your ISP for additional suggestions. They might be able to do some tests. Maybe there is a problem with the network card in that computer.
Andrew
PG Music Inc.
|
|
|
|
|
|
|
|
|
|
|
|
Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!
Already a Band-in-a-Box 2026 for Windows user? Stay up to date and download the build 1237 to get all the latest additions and enhancements.
PowerTracks Pro 2026 for Windows is Here!
PowerTracks 2026 is here—bringing powerful new enhancements designed to make your production workflow faster, smoother, and more intuitive than ever.
The enhanced Mixer now shows Track Type and Instrument icons for instant track recognition, while a new grid option simplifies editing views. Non-floating windows adopt a modern title bar style, replacing the legacy blue bar.
The Master Volume is now applied at the end of the audio chain for consistent levels and full-signal master effects.
Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!
Get started today—first-time packages start at just $49.
Already using PowerTracks Pro Audio? Upgrade for as little as $29 and enjoy the latest improvements!
Order now!
Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Windows® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PST on Thursday, January 15, 2026!
We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Windows®!
Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.
Another exciting new addition is the new AI-Notes feature, which can transcribe polyphonic audio into MIDI. You can view the results in notation or play them back as MIDI, and choose whether to process an entire track or focus on specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Windows®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Upgrade your Band-in-a-Box for Windows to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!
Plus, when you order your Band-in-a-Box® 2026 upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!
Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!
We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Windows®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.
Happy New Year!
Thank you for being part of the Band-in-a-Box® community.
Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!
Season's Greetings!
Wishing everyone a happy, healthy holiday season—thanks for being part of our community!
The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.
Team PG
|
|
|
|
|
|
|
|
|
|
|
|
Forums57
Topics86,073
Posts799,752
Members40,027
| |
Most Online44,367
Mar 4th, 2026
|
|
|
|
|
|
|
|
|
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean