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Band-in-a-Box for Windows
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It says Date created 12/20/2009. Got an idea? 
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Band-in-a-Box for Windows
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Joined: Feb 2009
Posts: 26
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OP
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Re: What is the date of the file RAcG17.ST2 in your bb folder?
Wow, I just thought about something. I remember Realtracks saying it could not find RAcG15.ST2 (15 not 17) So it could not play that realtrack. BIAB sometimes loads realtracks that it cannot find and then they don't play.
Does anyone think it would help if I reloaded something?
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,367
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,367 |
Hello Ovid, That is an old file. The latest file is 01/06/2010. You can fix this by installing the realtracks01-82_update_may03-2010.exe update patch: http://www.pgmusic.com/support_windows_realdrums.htm#RealTracks01-82If you already installed that, perhaps you installed to the wrong location. Try again, and pay close attention to the 'select destination' screen.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Jul 2010
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Quote:
Re: What is the date of the file RAcG17.ST2 in your bb folder?
Wow, I just thought about something. I remember Realtracks saying it could not find RAcG15.ST2 (15 not 17) So it could not play that realtrack. BIAB sometimes loads realtracks that it cannot find and then they don't play.
Does anyone think it would help if I reloaded something?
I checked my folder and i don't even have RAcG17.ST2, RAcG14 is the highest i have in that group. I swear i have already installed the latest real tracks update. Would that even contain the files i have missing or have i just managed to lose them somehow?
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,367
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,367 |
Hello mellowstu, Quote:
i don't even have RAcG17.ST2, RAcG14 is the highest i have in that group.
If you don't have the RealTracks to begin with, then the update won't help. Whether or not you should have that file in the first place, depends on what Band-in-a-Box version and package you have... Guitar, Acoustic, Fingerpicking Ev 120 is from RealTracks Set 23.
If you aren't sure whether you have it, you could contact us to find out.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: May 2000
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PG Music Staff
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PG Music Staff
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Ovid,
Try disabling fast generation of RT. (Prefs-RealTracks-[checkbox]"speed up generation of RealTracks." Does the problem persist?
If the issue is solved, you can disable speedup setting for a specific song only, by using Edit-Song-Settings "speed up generation of RealTracks."
If the problem persists despite the above, let us know.
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 15,778
PG Music Staff
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PG Music Staff
Joined: May 2000
Posts: 15,778 |
Ovid,
I played the demo that you sent. When I play it, there are no dropouts, all of the guitar strums play fine (543 dreamy, and 422 fingerpicking).
Perhaps it is some issue unique to version 2009.5 and the updated versions of those specific RT's (ie maybe the original version of the RT's play fine in 2009.5, but the updates ones - which were updated in 2010 - require 2010 or higher).
Perhaps the solution would be (other than upgrading to 2011), to revert to the previous versions of those RT's. I'll ask support to mail you the older files for 543:dreamy as a test.
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,367
PG Music Staff
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PG Music Staff
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Hello Ovid, Quote:
PG sent me some files to load into BIAB. I did as instructed and The MISSING STRUMS are still missing! I'm freezing the song and sending it to PG. Will this never end? I guess PG didn't work out the bugs. (quoted from a different thread)
In the file you sent "Missing Strums Demo.SGU", there are two instruments that we are interested in, when played with Band-in-a-Box version 2009.5
Guitar, Acoustic, Fingerpicking Ev 120 | #522 | RAcG17.ST2
Guitar, Electric, Rhythm Dreamy Ev 120 | #543 | RElGt040.ST2
I might know what the problem is - are you hearing endings in the middle of the song? Here is an example of what I mean - does what you're hearing sound something like this?
RT #522 ending
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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OP
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Thanks so much for your response! Yes, Thats exactly what I hear. It does sound like a single strum ending.
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Band-in-a-Box for Windows
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Joined: Feb 2009
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OP
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Quote:
I might know what the problem is - are you hearing endings in the middle of the song? Here is an example of what I mean - does what you're hearing sound something like this?
RT #522 ending
Thanks again for your response. I'm very interested to hear what you think I should do next. You have pinpointed the problem exactly.
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Band-in-a-Box for Windows
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Andrew - I'm sorry but I saw your post late - I don't know if you got my post. But yes when the GTR drops out it's with a strum like an ending. You said you might know what the problem is. I'm hearing endings in the middle of the song and then a few bars of silence and then it picks up again.
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,367
PG Music Staff
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PG Music Staff
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Hello Ovid, Here is a small patch that should fix the issue with those RealTracks for BB2009. NOTE: This will create a folder in your bb folder called "realtracks_shipping_st2_backup" with the original RealTracks in it. If/when you upgrade your version of Band-in-a-Box, you should copy those files back into the main bb folder. Let us know if that did the trick.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Now that's custom customer support.
I do not work here, but the benefits are still awesome
Make your sound your own!
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Band-in-a-Box for Windows
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Joined: Feb 2009
Posts: 26
Enthusiast
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OP
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Quote:
Hello Ovid,
Here is a small patch that should fix the issue with those RealTracks for BB2009.
NOTE: This will create a folder in your bb folder called "realtracks_shipping_st2_backup" with the original RealTracks in it. If/when you upgrade your version of Band-in-a-Box, you should copy those files back into the main bb folder.
Let us know if that did the trick.
I loaded the patch as you instructed and I'm sorry to say that I've tried it several times with old and new files and the strums are still missing on Rhythm Dreamy 120 (set 27) as well as several others. Do you want me to freeze the track again and send it to support again? It still sounds like there are endings in the middle of songs and then it picks up again 1-2 bars later. Was this patch just for Rhythm Dreamy 120 ? Or was it meant to fix all? Please help to fix this, it's been a long time now.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 15,778
PG Music Staff
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PG Music Staff
Joined: May 2000
Posts: 15,778 |
We'll make a patch of the BBW.EXE program for version 2009.5 - that should fix the issue. Hopefully out within a week.
(note that this issue doesn't affect BB 2010 or BB 2011)
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,367
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,367 |
Quote:
Was this patch just for Rhythm Dreamy 120 ? Or was it meant to fix all?
It was intended to fix the ones you mentioned, and identify what the problem is.
There is now a Band-in-a-Box 2009 build 288 update patch that should fix it for all.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Thanks Andrew.
There are 2 downloads on that patch, should I install both (the RealTracks and RealDrums specific updates as well?).
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,367
PG Music Staff
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PG Music Staff
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"RealTracks updates" is just a link to the RealTracks updates page. You can download those if you wish, but it sounds like you already have previously, and the main one you're interested in is the small build 288 patch.
Andrew
PG Music Inc.
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