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#107112 02/28/11 05:04 PM
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Hello All,

I just upgraded to version 3.6.13 and what a mess! I swore after the last upgrade, no more upgrades, but I got an ominous message about new security risks, etc. Now all my bookmarks have vanished and Mozilla's help section didn't help any. My navigation bar doesn't even save any recently visited websites.

Is there a quick fix or is an uninstall/re-stall recommended. Any suggestions would be greatly appreciated.

Percy

percy #107113 02/28/11 05:26 PM
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Percy, what windows version are you running? i would try a 'restore to earlier date' to roll back firefox.

percy #107114 02/28/11 05:59 PM
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Hello Don,

I have XP and I don't think it has a roll back feature.
Firefox has a something like it- an option to roll back the bookmarks from any the of the last 5 days, but no luck.

Thanks.

Percy

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Yup, "System Restore" is your friend.


--=-- My credo: If it's worth doing, it's worth overdoing - just ask my missus, she'll tell ya laugh --=--
You're only paranoid if you're wrong!
Lawrie #107116 02/28/11 06:01 PM
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Percy, unless you've turned it off, click:
Start
Programs
Accessories
System Tools
System Restore

and follow the prompts.

This is usually quite successful and is normally undoable. Occasionally I've seen an "unable to restore" type message but I don't recall ever ending up with a broken machine. (I have a business in IT)

Last edited by Lawrie; 02/28/11 06:03 PM.

--=-- My credo: If it's worth doing, it's worth overdoing - just ask my missus, she'll tell ya laugh --=--
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Lawrie #107117 02/28/11 06:41 PM
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Gentlemen,

Many thanks.

When I first encountered the missing bookmarks, the Firefox help page suggested that a simple restart might restore the bookmarks; so I restarted but that didn't help. That's also probably why the System Restore didn't work in this instance, as Lawrie mentioned. Great suggestion though for any future problems!

Firefox was superior to IE when I first came across it years ago, but after the first upgrade, I wanted to uninstall it. I searched the web and seems many users did too, but it wasn't easy. I still have IE.

Percy

percy #107118 03/01/11 06:07 AM
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Another nice thing about Linux and open source like Firefox. The boys & girls that watch over Linux for us test all these new softwares prior to sending them to the repository for update or download. 3.6.13 works very good here however it has been tweaked.


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I would check out xmarks.com. It's a nice free bookmark synchronization add-in for Firefox (as well as IE and Chrome). If you lose your bookmarks, you can regain them from the saved copy at xmarks. I also use it to synchronize my bookmarks between IE and Firefox, so I don't have to maintain two different sets, as well as synchronizing them between a couple of other computers I have.


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jford #107120 03/02/11 02:32 PM
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Or export (import in Mozilla) your bookmarks to a file ... easy enough.


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rharv #107121 03/02/11 04:51 PM
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John and Bob,

I never thought this latest update would automatically wipe out my bookmarks . You think there would be some kind of safeguard, or maybe I missed something.

Thanks for the tips.

Percy

percy #107122 03/02/11 04:57 PM
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I've just done the update on 2 separate machines with no problems...

Percy, I wonder if you have a (Windows) profile or registry corruption?


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Lawrie #107123 03/02/11 06:13 PM
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i also updated today, no problems. as lawrie suggested...look for other sources for your problem.

percy #107124 03/02/11 07:54 PM
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What's weird to me is I got prompted today to go to 3.5.1X

Wonder why you got updated to a newer version a few days ago.
I got the upate prompt today, did it, and now have the above version. Guess I'll check into the next update before doing.


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rharv #107125 03/02/11 08:51 PM
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Bob, I wonder if the update is OS dependent? My Windows 7 updated fine to 3.6.13 and my bookmarks are still intact.


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I'm W7 64 so I am still surprised. I see the manual update to 3.6.14 is available now.


I do not work here, but the benefits are still awesome
Make your sound your own!
rharv #107127 03/03/11 06:22 AM
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When notified of the initial update, I was given the option of the default install or the custom one. I selected custom, but the update proceeded w/o any further interaction on my part. Beats me.

In any case, I'll be prepared for the next one.

Percy

jford #107128 03/03/11 06:43 AM
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Quote:

I would check out xmarks.com. It's a nice free bookmark synchronization add-in for Firefox (as well as IE and Chrome). If you lose your bookmarks, you can regain them from the saved copy at xmarks. I also use it to synchronize my bookmarks between IE and Firefox, so I don't have to maintain two different sets, as well as synchronizing them between a couple of other computers I have.




Thanks for the heads-up John.
"Xmarks is a free add-on for your browser that synchronizes and backs up your bookmarks across multiple computers"
This could be useful if you chop and change between browsers.
However with my preferred browser, Chrome, I find that this happens automatically as soon as I sign in to my Google account.
I'm pretty sure that Chrome will also pick up IE bookmarks ('favourites' I think they're called) from the PC it's running on.

Unless I'm missing something....

percy #107129 03/03/11 06:46 AM
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Percy,
It's not been mention but the new update because you said custom may have created a new profile for you. Thus everything lost. If that's the case you may be OK. Take a look in, someone may need to help with the path as I've been in Linux too long, C:/ documents & settings/"what ever user you are/application data/mozilla/"your old profile". You can then copy and paste the total contents of the old profile into the folder of the new profile.
BTW in order to see all the application data you need to allow viewing of hidden files & folders.
I may also have the path a little off.
You also can try this if it hasn't changed. Firefox has a hidden profile manager. Give it a shot and see if 2 profiles show up.
Windows 98, ME, 2000, and XP

1. Exit Firefox. To close Firefox, at the top of the Firefox window, select the File menu, and then select Exit.
2. Select the START menu in the Windows Taskbar. Then, select Run.
3. In the Run dialog, enter the following:


firefox.exe -ProfileManager

4. Click OK.

MAKE SURE YOU GET THE SYNTAX CORRECT


John
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John,

The path ' firefox.exe -ProfileManager' indeed brings up the profile window, but I have just the one default profile. Deep within the path I see the default folder which holds the backup folder and 5 backup files from the last 5 days. Since I have the backup folders, I don't know why the bookmarks weren't retrievable following Mozilla's instructions.

So thanks for your step-by-step instructions; I'm going to tackle this later on.

Percy

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