|
Log in to post
|
Print Thread |
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2008
Posts: 7
Newbie
|
OP
Newbie
Joined: May 2008
Posts: 7 |
Just a note to everyone. I ordered the audiophile upgrade to 2011.5 last wednesday... Email said 1 day delivery for the hard drive. I hadn't received mine as of today so I sent an email. I got a bogus answer.. uggggg... anyways I went back to pgmusic live help and found out that they are behind on the audiophile disks.. no shipment till at least next week... This would have been a non-issue if I had been told up front..
Just a point of information to all.
thanks
Ed
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Mar 2001
Posts: 8
Newbie
|
|
Newbie
Joined: Mar 2001
Posts: 8 |
Hi Ed,
PG Music Inc. generally has exceptional customer service. If you ordered courier shipping and didn't get quick delivery, contact them again and ask for a refund on the difference in the shipping portion.
Grayson
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2008
Posts: 7
Newbie
|
|
OP
Newbie
Joined: May 2008
Posts: 7 |
The 15 bucks is really not the issue. The statement that i'd receive it in a day and It still hasn't been shipped is more the issue. I'm sure you know the frustration of expecting something and it doesn't come.
I generally have had great luck with customer service at PG... This note was more of a caveat to anyone ordering the audiophile version and expecting it pronto.
Thanks
Ed
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jun 2003
Posts: 1,105
Expert
|
|
Expert
Joined: Jun 2003
Posts: 1,105 |
Quote:
Just a note to everyone. I ordered the audiophile upgrade to 2011.5 last wednesday... Email said 1 day delivery for the hard drive. I hadn't received mine as of today so I sent an email. I found out that they are behind on the audiophile disks.. no shipment till at least next week... This would have been a non-issue if I had been told up front.
I got the same email, but I didn't stress about it when it didn't show up the next day, because I've been through the process of ordering the audiophile version seveal times before. If this is your first Audiophile disk, you can be excused for not knowing, but the Audiophile drives have pretty much always lagged a week or two behind the non-audiophile drives in shipping. I think the reason is that since they require a much larger drive, they are ordered in special and it takes the vedor awhile to get them delivered to PG Music. PG Music does ship them express once they actually arrive and have the software burned on them though.
File that information away in your memory banks for when you order the 2012 version because I'mm pretty sure the same thing will happen then.
Keith
2025 Audiophile Windows 11 RYZEN THREADRIPPER 3960X 4.5GHZ 128 GB RAM 2 Nvidia RTX 3090s, Vegas,Acid,SoundForge,Izotope Production,Melodyne Studio,SONAR,2 Raven Mti
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Aug 2008
Posts: 301
Journeyman
|
|
Journeyman
Joined: Aug 2008
Posts: 301 |
I'm somewhat dismayed to learn this.... I have the added delay of shipment to UK. Thanks Ed, for bringing this to light, I am disappointed that PG music did not mention the delay in the order.
Cheers,
Dave.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2001
Posts: 824
Expert
|
|
Expert
Joined: Jul 2001
Posts: 824 |
What about us Aussies then? I must admit I had started to listen out for the courier but I will relax now. And yes, there were previous delays on Audiophile and even a worrying note saying that some had been incorrectly programmed. Thankfully, mine was not.  There is not a great deal new for a jazzer in 2011.5, except for those great sounding organ RealTracks; although I am hoping some of the base lines have been tidied up. Still, the special offer on an Audiophile on hard drive makes the whole thing less painful.  Nonetheless, $400 a year to keep up-to-date does make you think twice before getting out the credit card. 
Grah Jive Talk
"Don't worry baby, they'll swing their arses off."
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2000
Posts: 26,883
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 26,883 |
FYI, my audiophile drive arrived today in New York.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Oct 2002
Posts: 600
Journeyman
|
|
Journeyman
Joined: Oct 2002
Posts: 600 |
Yeah, but you're Matt Finley!!
Dell 610 dual Monitor, win 7-10, Sonar Plat, ProTools 10 & 11, Reaper 4, BIAB/real Band 2022, Easy Drummer, Superior Drummer, Kontact Essentials, Personnel Orchestra, Korg Legacy Analog & Digital
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2000
Posts: 26,883
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 26,883 |
Well, that, plus one dollar, gets me over the Hudson River bridge.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2000
Posts: 22,126
Veteran
|
|
Veteran
Joined: May 2000
Posts: 22,126 |
Yeah, well for $2 I can get to Canada!!  I enjoy the humor Matt
I do not work here, but the benefits are still awesome
Make your sound your own!
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2000
Posts: 26,883
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 26,883 |
I think it's all your fault, Bob. But I was wrong once.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Aug 2008
Posts: 301
Journeyman
|
|
Journeyman
Joined: Aug 2008
Posts: 301 |
Ye Haw! mine just arrived also..... All is not lost.
Cheers,
Dave.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2008
Posts: 7
Newbie
|
|
OP
Newbie
Joined: May 2008
Posts: 7 |
Thanks all for the reply. Just a note. I received my drive yesterday. Since i was told next week I can only assume I was moved up in the queue because of my complaint. Nice little drive btw.... This is much more compact than my previous 2 drives.
thanks
Ed
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Dec 2004
Posts: 603
Journeyman
|
|
Journeyman
Joined: Dec 2004
Posts: 603 |
Quote:
... But I was wrong once.
No, you weren't.
Larry
______
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jun 2003
Posts: 1,105
Expert
|
|
Expert
Joined: Jun 2003
Posts: 1,105 |
Quote:
Since i was told next week I can only assume I was moved up in the queue because of my complaint. N
Ed
My guess is your assumption is wrong. You and I ordered the same day, and got our units delivered on the same day, and I didn't complain. They probably just gave you a worst case scenario when you called. Complaints aren't going to get you jumped ahead of anyone else who ordered ahead of you.
Keith
2025 Audiophile Windows 11 RYZEN THREADRIPPER 3960X 4.5GHZ 128 GB RAM 2 Nvidia RTX 3090s, Vegas,Acid,SoundForge,Izotope Production,Melodyne Studio,SONAR,2 Raven Mti
|
|
|
|
|
|
|
|
|
|
|
|
Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
|
|
|
|
|
|
|
|
|
|
|
Holiday Weekend Hours
Our Customer Service hours this weekend are as follows:
Friday, April 18: 8:00 - 4:00
Saturday, April 19: closed
Sunday, April 20: closed
Monday, April 21: Regular hours
Thank you!
Band-in-a-Box 2025 French Version is Here!
Bonjour à tous,
Band-in-a-Box® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music
Pour ceux qui auraient déjà acheté la version 2025 de Band-in-a-Box (et qui donc ont une version anglaise), il est possible de "franciser" cette version avec les patchs suivants:
BIAB 2025 - francisation
RealBand 2025 - francisation
Voilà, enjoy!
Band-in-a-Box 2025 German Version is Here!
Update Your Band-in-a-Box® 2025 to Build 1128 for Windows Today!
Already using Band-in-a-Box 2025 for Windows®? Download Build 1128 now from our Support Page to enjoy the latest enhancements and improvements from our team.
Stay up to date—get the latest update now!
Update to RealBand® 2025 Build 5 Windows Today!
Already using RealBand® 2025 for Windows®? Download Build 5 now from our Support Page to ensure you have the latest enhancements and improvements from our team.
Get the latest update today!
PowerTracks Pro Audio 2025 for Windows is Here!
PowerTracks Pro Audio 2025 is here! This new version introduces many features, including VST3 support, the ability to load or import a .FLAC file, a reset option for track height in the Tracks window, a taller Timeline on the Notation window toolbar, new freeze buttons in the Tracks window, three toolbar modes (two rows, single row, and none), the improved Select Patch dialog with text-based search and numeric patch display, a new button in the DirectX/VST window to copy an effects group, and more!
First-time packages start at only $49. Already a PowerTracks Pro Audio user? Upgrade for as little as $29!
www.pgmusic.com/powertracks.htm
Video: Summary of the New Band-in-a-Box® App for iOS®
Join Tobin as he takes you on a tour of the new Band-in-a-Box® app for iOS®! Designed for musicians, singer-songwriters, and educators, this powerful tool lets you create, play, and transfer songs effortlessly on your iPhone® or iPad®—anytime, anywhere.
Band-in-a-Box® for iOS® :Summary video.
Check out the forum post for more information.
|
|
|
|
|
|
|
|
|
|
|
|
Forums58
Topics83,895
Posts771,896
Members39,481
| |
Most Online25,754
Jan 24th, 2025
|
|
|
|
|
|
|
|
|
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean