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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 16
Enthusiast
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OP
Enthusiast
Joined: Dec 2011
Posts: 16 |
I have just downloaded the 2012 version of BiaB. I have been a user for many years (around 9000 tiles) and felt as I had a new PS I might as well upgrade. The new version is very good, but I have a HUGE problem. If I start BiaB up I have to disable Anit Virus Guard, otherwise it deletes BBW.exe, and a bunch of other stuff. It takes me around 20mins to rebuild the song list. This didn't happen with my old version 12. I have tried telling anti virus guard to ignore the .exe programs associated with Biab and even the whole directory to no avail. Does anyone out there have a fix for this. IF you are thinking of upgrading, I would hold off until this is fixed. For the time being I'm going to reinstall version 12. Sob. Same with real band.
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Band-in-a-Box for Windows
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Joined: Dec 2006
Posts: 152
Apprentice
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Apprentice
Joined: Dec 2006
Posts: 152 |
Hi, Probably not much help but just to say I am running biab 2012 with AVG as I have always done and am not getting that problem. Maybe try running biab as administrtor see if it helps. Jeff
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,390
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,390 |
Hi Tim, That's a problem that I've never read about since joining these forums. I suggest that you contact support@pgmusic.com and get their assistance. They would have a number of ideas to try. Regards, Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Aug 2009
Posts: 3,144
Veteran
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Veteran
Joined: Aug 2009
Posts: 3,144 |
Running AVG 2012 with band in a box 2012 and not a problem here, nothing being flagged up.
musiclover
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Band-in-a-Box for Windows
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Joined: Sep 2003
Posts: 8,333
Veteran
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Veteran
Joined: Sep 2003
Posts: 8,333 |
I for one am holding off upgrading on your advice. I have not had a problem. Wait, that's your advice on your first post.
Normally people say hi, and I'm excited.
I'm confused.
Easily.
John Conley Musica est vita
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Band-in-a-Box for Windows
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Joined: Jun 2005
Posts: 7,697
Veteran
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Veteran
Joined: Jun 2005
Posts: 7,697 |
I'm running AVG as well. This is on the machine described below I got last April. I never changed or set anything with my admin settings, Biab or AVG. Everything just works fine, I don't even need to disable it for recording. Are you a tweaker type, do you go into various settings and experiment a lot? If so, put everything back to it's defaults or unstall AVG then reinstall it.
Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 16
Enthusiast
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OP
Enthusiast
Joined: Dec 2011
Posts: 16 |
I tweak as little as possible. I phoned AVG who wanted to charge me to fix their problem.£50!!!! I am a Paid user, but now I'm going to delete AVG and get another Anti virus program following their disgustung "Support" Norton isn't going to be it though, any other suggestions?
XP pro service pack 3 AVG 2012.o.1873
thanks for replying BTW. nice to know someone else has had this problem
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 16
Enthusiast
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OP
Enthusiast
Joined: Dec 2011
Posts: 16 |
thanks for the thought. I always run as administrator.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 22,464
Veteran
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Veteran
Joined: May 2000
Posts: 22,464 |
Avast! ? Free and reliable here. If so many others don't have the issue though, it may be worth looking into settings on AVG.
I do not work here, but the benefits are still awesome Make your sound your own!
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 16
Enthusiast
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OP
Enthusiast
Joined: Dec 2011
Posts: 16 |
Quote:
I'm running AVG as well. This is on the machine described below I got last April. I never changed or set anything with my admin settings, Biab or AVG. Everything just works fine, I don't even need to disable it for recording. Are you a tweaker type, do you go into various settings and experiment a lot? If so, put everything back to it's defaults or unstall AVG then reinstall it.
Bob
I had Biab running just fine until I did the upgrade. Then the trouble started!!!
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 16
Enthusiast
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OP
Enthusiast
Joined: Dec 2011
Posts: 16 |
Quote:
Avast! ? Free and reliable here. If so many others don't have the issue though, it may be worth looking into settings on AVG.
Yupp I spent most of yesterday checking through all the AVG settings and trying to understand what was happening.
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 16
Enthusiast
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OP
Enthusiast
Joined: Dec 2011
Posts: 16 |
OK here is what I managed to work out. There are two componants of AVG that cause this error. One is the Firewall, and the second is the Identity protection. I have disabled these and actually had it running for about half an hour now. I'll update if it occurs again. So anyone know why identity protection is causing a problem? What is BiaB doing that we should know about?
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 16
Enthusiast
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OP
Enthusiast
Joined: Dec 2011
Posts: 16 |
Re earlier post. The firewall seems to be OK, I now have BiaB running after I have disabled Identity protection. I have left the anti virus pointing to BB folder and realband. Now I want to know why IP is causing the problem. Whatis it in Biab that identity protection does not like?
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Band-in-a-Box for Windows
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Joined: Dec 2003
Posts: 24,317
Veteran
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Veteran
Joined: Dec 2003
Posts: 24,317 |
I had the identical problem with AVG and the Strat-O-Matic hockey game. There is a place in AVG where you can tell it to ignore BiaB and RB but it’s been so long that I have forgotten where it is. Check out your preferences. But be forewarned, every time I updated the game I had to re-instruct AVG to ignore it again. I just gave up and went to Microsoft’s Essential and I have had no problems since.
Good luck.
I think my wife has started to show the first signs of dementia. She said she can't remember what she ever saw in me!
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,390
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,390 |
Tim,
I use Avast! (there's a free version) as my antivirus software. A large number of people on here have also recommend Microsoft Essentials (which is free for legitimate users of Windows).
Regards, Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 16
Enthusiast
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OP
Enthusiast
Joined: Dec 2011
Posts: 16 |
Thanks for the replies. FYI To tell AVG to ignore programs it's under advanced settings. I did that at the get go, and it made no difference as this controls only Anti Virus. I think I will be investigating Avast on your recommendations, I notice it's the second largest free download on a couple of sites after AVG. Paradoxically if I were to use the free version I would not of had the problem. I am a registered user of XP, but I distrust anything coming out of Microsoft after an update which as far as I could see just disablebd the ability I had to burn copy cds for my car, and installed more snoopware.
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Band-in-a-Box for Windows
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Joined: Jun 2005
Posts: 7,697
Veteran
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Veteran
Joined: Jun 2005
Posts: 7,697 |
Quote:
I distrust anything coming out of Microsoft after an update which as far as I could see just disablebd the ability I had to burn copy cds for my car, and installed more snoopware.
Uh oh do I spy another paranoid "Microsoft is out to rule the world and enslave us all", type? Nothing wrong with Mr. Softee. I'm not an apologist for MS, I hate their so called help files especially for Word but you really must follow their recommendations and do all the updates. If you can't burn CD's for your car there's tons of third party software that does it perfectly including Real Band.
Everything is fine. I ask you the same question I ask anybody who has a chronic problem that nobody else seems to have. Think about it, like the song says "It's Gotta Be You..." I've used MSE for two years now along with AVG on two different machines. Everything is fine. Perhaps if you haven't done all the routine MS updates that could be a contributing factor here? Not saying it is, I certainly don't know for a fact but it could be.
You really should post the details of your system when asking for help with something like this. Especially the OS and latest service pack. For all we know it could be an old PIII with 256k of ram or a brand new $2,500 i7 with 24 gigs of ram.
Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 16
Enthusiast
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OP
Enthusiast
Joined: Dec 2011
Posts: 16 |
thanks for the thoughts, however I have found the problem. It's Identity protection from AVG. So it's not me it's either AVG being over zealous, or PG making a bad call or least likely, PG having malware embedded in the download. And if you really are happy with Micropoo I feel your standards are somewhat low.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!
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Happy New Year!
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Season's Greetings!
Wishing everyone a happy, healthy holiday season—thanks for being part of our community!
The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.
Team PG
Band-in-a-Box 2026 Video: The Newly Designed Piano Roll Window
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- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
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Learn more about the Bonus PAKs for Band-in-a-Box® 2026 for Windows®!
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