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RealBand
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Joined: Aug 2006
Posts: 8,417
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OP
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Joined: Aug 2006
Posts: 8,417 |
I am having a problem with the jukebox. What happens is that when it plays the second song, it goes directly to the end of the next song, and plays the last 5 to 10 seconds of it and it stops and goes on the the next one, and so forth. I have to stop it and rewind the song, and i have to use the "Restart at highlights song" feature.
Very frustrating!
HP Win 11 12 gig ram, Mac mini with 16 gig of ram, BiaB 2025, Realband, Reaper 7, Harrison Mixbus 9 32c , Melodyne 5 editor, Presonus Audiobox 1818VSL, Presonus control app.
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RealBand
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Joined: May 2003
Posts: 8,021
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Joined: May 2003
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Robh,
I use the Juke on a daily basis to play a set of my tunes to keep in shape. I've never seen this issue. Try a factory reset.
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RealBand
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Joined: May 2000
Posts: 22,125
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Veteran
Joined: May 2000
Posts: 22,125 |
..or make sure you have latest update ..
I do not work here, but the benefits are still awesome
Make your sound your own!
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RealBand
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Joined: Aug 2006
Posts: 8,417
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OP
Veteran
Joined: Aug 2006
Posts: 8,417 |
I wondered if it was a corrupted .JUK file, so i deleted it from the folder and created another one.It still jumps to the end on the third song, no matter what song i place there.
HP Win 11 12 gig ram, Mac mini with 16 gig of ram, BiaB 2025, Realband, Reaper 7, Harrison Mixbus 9 32c , Melodyne 5 editor, Presonus Audiobox 1818VSL, Presonus control app.
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RealBand
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Joined: May 2000
Posts: 22,125
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Veteran
Joined: May 2000
Posts: 22,125 |
There were issues with Jukebox untl recent fix; that's why I asked if you had recent update.
I do not work here, but the benefits are still awesome
Make your sound your own!
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RealBand
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Joined: Aug 2006
Posts: 8,417
Veteran
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OP
Veteran
Joined: Aug 2006
Posts: 8,417 |
I have 2012 build 5 the latest. I tried a reset by deleting both files, and also as mentioned above created a new .juk file. It seems to be the third song, but can be others after that as well.
I spoke to live support, and they are going to look into it. I might try a program re-install next if no solution is found.
So far the workaround is to check the box "stop after each song" and then rewind then, but that is still kind of busy and distracting.
HP Win 11 12 gig ram, Mac mini with 16 gig of ram, BiaB 2025, Realband, Reaper 7, Harrison Mixbus 9 32c , Melodyne 5 editor, Presonus Audiobox 1818VSL, Presonus control app.
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RealBand
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Joined: Nov 2009
Posts: 100
PG Music Staff
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PG Music Staff
Joined: Nov 2009
Posts: 100 |
Hello Rob, Can you send me the songs in a zip you are working with that form the .Juk file to support@pgmusic.com I have been trying to re-produce with various folders of songs on my end but they all seem to start at the beginning of the song as the jukebox cycles. Thanks Rob.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Holiday Weekend Hours
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Video: Summary of the New Band-in-a-Box® App for iOS®
Join Tobin as he takes you on a tour of the new Band-in-a-Box® app for iOS®! Designed for musicians, singer-songwriters, and educators, this powerful tool lets you create, play, and transfer songs effortlessly on your iPhone® or iPad®—anytime, anywhere.
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Check out the forum post for more information.
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