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Band-in-a-Box for Windows
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Joined: Mar 2010
Posts: 264
Apprentice
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OP
Apprentice
Joined: Mar 2010
Posts: 264 |
Been dying to get this and today I finally did.  However, after downloading (as I have all the other sets I've purchased) this one isn't working right.  Frankly, I have not had a problem with any previous downloads until now. For starters I can't find the "TexMex2Beat" style listed anywhere. And, yes, I've looked. I have tons of styles but went looking alphabetically and just can't find it. I can, however, find the individual instruments making up the set. Thus I can incorporate the "Bass, Electric, TexMex2Beat Ev 120", the guitars and the accordion into other styles but where is the "TexMex2Beat" style I purchased?  The really stressful part comes when I try to incorporate the "TexMex2Beat" drums and I get a missing file message! Quote:
"C:\bb\DrumsTEXMEX2BEAT\TEXMEX2BEAT_140_STYLE does not exist."
(I can't read ALL of what is in the yellow box as the screen cuts off the end).
Also shown is this:
Quote:
"C:\bb\Drums\TexMex2BeatEV\TexMex2BeatEV_140_Style.T file has error: Wave File doesn't exist in same folder as txt file or in another folder.
C:\\bb\Drums\TEXMEX2BEAT\TEXMEX2BEAT_140_STYLE.W"
(Again, I can't read everything in the box as the screen cuts off the ends).
I don't know what to do. Perhaps the file was corrupted on download? I've tried installing it twice.
Help...
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,587
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,587 |
Hi rokq,
You need to contact PG Music about this. They'll help you out. My experience is that PG Music's help is unparalleled. They fully stand behind all their products.
You'll find a number of ways to contact them listed under the "Support" link at the very top of this web page. If it was me, I'd try the toll-free number.
All the best,
Noel
P.S. When the problem is solved, could you please give an outline what the issue was so that if it arises again, we might be able to help others.
Last edited by Noel96; 04/21/12 04:37 PM.
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Mar 2010
Posts: 264
Apprentice
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OP
Apprentice
Joined: Mar 2010
Posts: 264 |
Thanks. Actually, I just came back to delete this as I had forgotten about Tech Support. I'll call Monday.
Last edited by rokq22; 04/22/12 02:32 PM.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,587
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,587 |
Don't delete the post as it will remind others about Tech Support, too 
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Mar 2010
Posts: 264
Apprentice
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OP
Apprentice
Joined: Mar 2010
Posts: 264 |
I spoke with Tech Support and they sent me a link to the download again. I kinda figured it COULD simply be that something happened to the first download. (Actually I HOPE that's all it was!!) I'll find out in a moment. Damn, still doesn't work. Called TS back. Well, it's a lead tech issue now as the problem couldn't be resolved. The file that is said to be "missing' is clearly THERE it's just that BIAB can't find it. (I can play the Drum WMA file so it IS in the bb folder even though BIAB says it's "missing") Have to wait for another tech. What sucks is that I just got back from vacation and have been really looking forward to getting this set for weeks.
Last edited by rokq22; 04/23/12 10:00 AM.
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,831
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,831 |
Hello,
We've sent you a PM with a file that should fix the problem. You should be able to find the following RealStyles:
_BLUG2BT.STY
_TMex2Bt.STY
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Mar 2010
Posts: 264
Apprentice
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OP
Apprentice
Joined: Mar 2010
Posts: 264 |
Quote:
Hello,
We've sent you a PM with a file that should fix the problem. You should be able to find the following RealStyles:
_BLUG2BT.STY
_TMex2Bt.STY
EXCELLENT!! IT NOW WORKS!! 
THANKS!!
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
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Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
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Update to Build 10 of RealBand® 2026 for Windows®!
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