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Other PG Music Programs
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Joined: Jul 2000
Posts: 5,261
Veteran
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OP
Veteran
Joined: Jul 2000
Posts: 5,261 |
I was unable to get a Jazz Piano MasterClass CD from the year 2001 running on a Win 7 / 64 Bit system here. Even the Update Patch from the Support pages did not work.
I thus re-purchased the Jazz Piano MasterClass expecting that a fresh e-delivery should deliver a functional version of this program.
Downloaded the installation file ... installed ... and got again a program crash from this freshly bought program.
PG Music, please fix this otherwise magnificent program (if running at all), or have it removed from your Sales pages.
29 $ down the drain ...
Martin
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Joined: Nov 2009
Posts: 100
PG Music Staff
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PG Music Staff
Joined: Nov 2009
Posts: 100 |
For other customers, we did get the Jazz Piano MasterClass working on this customers system. Thank you Martin for contacting me at Support.
Rob.
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Other PG Music Programs
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Joined: Jul 2000
Posts: 5,261
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OP
Veteran
Joined: Jul 2000
Posts: 5,261 |
Hi Rob,
yes, thanks for straightening out the problem here. The Jazz Piano MasterClass works like a breeze now.
Support sent links to complete installation files (just a few hMB). While these installation files do work fine, the e-delivery and the patches (Build 76, May 25 2011), supposedly fixing problems with the CDs, do *not* work. I trust PG Music goes out on a limb to update patches and e-delivery files as well.
Great support, Rob!
Thanks again
Martin
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Other PG Music Programs
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Joined: Sep 2008
Posts: 7
Newbie
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Newbie
Joined: Sep 2008
Posts: 7 |
Hi, Rob
Is there a chance to get the information about what you did to get the installation running? I have all masterclass programs and Multimedia programs. I've tried to patch with the recent one from support to fix the screen problem. no program could be started from there on. I am using windows 7 ultimate 32 bit with 4GB of Memory and NVIDIA Graphicboards. I've talked to support last year and didnt get a fix so far. Thanks for any help in advance
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Other PG Music Programs
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
Joined: Nov 2008
Posts: 1,382 |
Hi, If you send an email to support@pgmusic.com, we can send you the files you need. Thanks Kent PG Music
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Holiday Weekend Hours
Our Customer Service hours this weekend are as follows:
Friday, April 18: 8:00 - 4:00
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Thank you!
Band-in-a-Box 2025 French Version is Here!
Bonjour à tous,
Band-in-a-Box® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music
Pour ceux qui auraient déjà acheté la version 2025 de Band-in-a-Box (et qui donc ont une version anglaise), il est possible de "franciser" cette version avec les patchs suivants:
BIAB 2025 - francisation
RealBand 2025 - francisation
Voilà, enjoy!
Band-in-a-Box 2025 German Version is Here!
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PowerTracks Pro Audio 2025 for Windows is Here!
PowerTracks Pro Audio 2025 is here! This new version introduces many features, including VST3 support, the ability to load or import a .FLAC file, a reset option for track height in the Tracks window, a taller Timeline on the Notation window toolbar, new freeze buttons in the Tracks window, three toolbar modes (two rows, single row, and none), the improved Select Patch dialog with text-based search and numeric patch display, a new button in the DirectX/VST window to copy an effects group, and more!
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Video: Summary of the New Band-in-a-Box® App for iOS®
Join Tobin as he takes you on a tour of the new Band-in-a-Box® app for iOS®! Designed for musicians, singer-songwriters, and educators, this powerful tool lets you create, play, and transfer songs effortlessly on your iPhone® or iPad®—anytime, anywhere.
Band-in-a-Box® for iOS® :Summary video.
Check out the forum post for more information.
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