In BIAB 2014, I find now and again, the top portion of the screen goes blank (see fig 1). My solution is to click on either Thru+ or the Audio+ in the Mixer window (see fig 2). A 3rd solution is to load another song.
Enclosed are 2 screenshots.
Added text: this seems to happen when I Save or Save As. Just to be clear: this only happens once every 15-20 saves.
Last edited by soolan; 08/22/1401:36 PM. Reason: clarify
Never seen that?? Can you update your video drivers? Or check the screen resolution and see if another setting works better.
BIAB – 2025, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, Motu Audio Express 6x6 - My SoundCloud (Tip: No need to create a SC account to hear music - just hit ESC ).
Jazzmandan - thanks for responding. I added text to explain when it happens.
On the side, I have an app for check to drivers each week. I'm using Win 7 (32). This seems to have happened with 2014 version on this computer and on my old (now dead) computer.
We did see something like this once in testing, and I think video resolution was involved but I'm not certain. I recommend you email support@pgmusic.com and reference this thread.
By the way, I'm assuming you rebooted and it still happens, and that you already tried Opt., Return to Factory Settings.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
If you 'mouse-over' the affected areas are they gradually repainted?
There is a bug still in the current version with the Piano Roll where controls don't get repainted after selecting 'Thru' or 'Audio', until an event fires causing a paint event. Moving the mouse creates the necessary event.
I reported it to PGM Support in January but it's still there in Build 384 regards Trevor
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
"I'm assuming you rebooted and it still happens, and that you already tried Opt., Return to Factory Settings."
No I don't reboot (takes too long), yes I've done the Return... a few times. My memory (still intact??) happens sometimes, when I Save or Save As (not all the time). Most of the time BIAB starts early in the day, so I don't suspect other apps/programs interfere.
My trick with the Audio+ and or Thru+ works about (say) 98%. When it doesn't I load in another song.
I'm with Matt: if you do not frequently reboot your computer, it's time to do so. It's the only way to guarantee that all memories are cleared of data that can cause issues like you're experiencing.
I'm with Matt: if you do not frequently reboot your computer, it's time to do so. It's the only way to guarantee that all memories are cleared of data that can cause issues like you're experiencing.
Regards, Noel
With great respect to all - if you have to reboot the computer, it's because there is a problem in the design of the software, poorly functioning operating system, memory faults, etc.
I also work with design of applications for real-time processing. We have computers running mission critical real-time applications for process control systems, they include networking, data sharing, event reporting and more and the only time they are rebooted is due to a Hardware Fault or scheduled Preventative Maintenance. Other than that, they can run without being rebooted for years. They run 24 x 7, non-stop continuous processing. And they run Windows.
C'mon. Periodic rebooting doesn't 'fix' any problems, it just makes them go away for a short while... Really.
Not saying that rebooting won't give the O/P a solution. And certainly not saying that BiaB is causing the problem. Just sayin' that if everything worked properly, it shouldn't be necessary in the first place. We've proved that with our own applications.
Just my 2c
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
I'm with Matt: if you do not frequently reboot your computer, it's time to do so. It's the only way to guarantee that all memories are cleared of data that can cause issues like you're experiencing.
Regards, Noel
With great respect to all - if you have to reboot the computer, it's because there is a problem in the design of the software, poorly functioning operating system, memory faults, etc.
I also work with design of applications for real-time processing. We have computers running mission critical real-time applications for process control systems, they include networking, data sharing, event reporting and more and the only time they are rebooted is due to a Hardware Fault or scheduled Preventative Maintenance. Other than that, they can run without being rebooted for years. They run 24 x 7, non-stop continuous processing. And they run Windows.
C'mon. Periodic rebooting doesn't 'fix' any problems, it just makes them go away for a short while... Really.
Not saying that rebooting won't give the O/P a solution. And certainly not saying that BiaB is causing the problem. Just sayin' that if everything worked properly, it shouldn't be necessary in the first place. We've proved that with our own applications.
Just my 2c
Trevor,
How often to you start your personal/home computer from a full shutdown?
Also, in my opinion, you've been incredibly fortunate if you've never had to shutdown your home computer and restart it because something wasn't behaving correctly. My Audigy soundcard often refuses to co-operate and the only way I can restore its functionality is to reboot.
I'm with Matt: if you do not frequently reboot your computer, it's time to do so. It's the only way to guarantee that all memories are cleared of data that can cause issues like you're experiencing.
Regards, Noel
With great respect to all - if you have to reboot the computer, it's because there is a problem in the design of the software, poorly functioning operating system, memory faults, etc.
I also work with design of applications for real-time processing. We have computers running mission critical real-time applications for process control systems, they include networking, data sharing, event reporting and more and the only time they are rebooted is due to a Hardware Fault or scheduled Preventative Maintenance. Other than that, they can run without being rebooted for years. They run 24 x 7, non-stop continuous processing. And they run Windows.
C'mon. Periodic rebooting doesn't 'fix' any problems, it just makes them go away for a short while... Really.
Not saying that rebooting won't give the O/P a solution. And certainly not saying that BiaB is causing the problem. Just sayin' that if everything worked properly, it shouldn't be necessary in the first place. We've proved that with our own applications.
Just my 2c
Just a hunch, but I'd venture to guess your 24/7 mission critical systems are not being battered by infected ads, Flash updates, Windows updates, antivirus updates, user error, etc etc.
Like you, I also am charged with maintaining racks that must remain running 24/7 .. but I still reboot and update my home computer system(s) regularly. 2 very different things. We have one 2003 Server that has only been down for 2 hours in 11 years! It's about to be virtualized and retired.
Last edited by rharv; 08/23/1406:21 AM.
I do not work here, but the benefits are still awesome Make your sound your own!
I shut down the computer every night and after doing a few chores (email, banking etc). BIAB is up and running (pretty much my "main" app these days). I start and shut down BIAB a few times a day.
I'm well aware of rebooting since the days of DOS (I'm an old fart). And.. know "when" I have to/should re-boot.
Again this is intermittent, this is NOT a big problem and my "solution" works (for me). I check driver updates and malware checks every week. NOTHING on my computer gives me a headache.
How often to you start your computer from a full shutdown?
Also, in my opinion, you've been incredibly fortunate if you've never had to shutdown your home computer and restart it because something wasn't behaving correctly. My Audigy soundcard often refuses to co-operate and the only way I can restore its functionality is to reboot.
Regards, Noel
Hi Noel
Re: Audigy Soundcard problems
Well this is the point I was trying to make. If everything worked properly, there should be no need to reboot. Your Audigy soundcard is a perfect example of what you have found that causes some of these problems that you experience. Rebooting doesn't 'fix' this kind of problem, it just hides it for a while.
My comments are directed more at the software / hardware development people, and definitely not at the end users (you and me) who have to suffer these problems.
I need to be careful to highlight that the O/P's problems might be caused by something totally unrelated to the PG Music software too.
In my industry we would have (mainly Windows) computers that have run continuously for more than a year (some much more) without ever being restarted, and without ever demonstrating any problems. That's what we should expect to achieve with well written software and reliable hardware.
I'm sorry if I didn't make that point very well and hope you and others didn't think it was directed at the worthy suggestions of any of the excellent contributors to the forum. That was certainly never intended.
Cheers!
Trevor
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
Just a hunch, but I'd venture to guess your 24/7 mission critical systems are not being battered by infected ads, Flash updates, Windows updates, antivirus updates, user error, etc etc.
Like you, I also am charged with maintaining racks that must remain running 24/7 .. but I still reboot and update my home computer system(s) regularly. 2 very different things. We have one 2003 Server that has only been down for 2 hours in 11 years! It's about to be virtualized and retired.
You're spot-on Bob. These computers never see the Internet. Now that has to be a good place to start, eh?
PS: That 2003 Server might be setting some sort of record too!
Best
Trevor
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
I like Trevor's points. My suggestion to reboot will not fix a problem with BIAB, if indeed this problem is caused by BIAB. I was more suggesting one more diagnostic test.
My experience with teaching about computers predates Microsoft. Heck, I even sold microcomputers to IBM. Windows' architecture has always been susceptible to problems caused by offending programs, even unintentional, because the operation system, applications and data share the same space. I recall a time when BIAB itself had a memory leak problem, and restarting the program throughout the day (described above) absolutely would lead to a crash within a few times of doing so. You would never find this problem unless you left your computer on most of the time. Add to this the constant threat and variability suffered by most PCs (and yes, Macs) from being connected to the Internet.
Every computer tech magazine I read advises the normal user to reboot every so often to clear resources. It isn't the problem it once was but it still exists. The unique systems running only one mission-critical application are supposed to be an exception, but even those may not be as well designed as the one Trevor describes. I ran into this myself when my local bank asked for my help with their ATM program. It would run for a few months and then crash. I simply had them reboot every week, and problem solved. Who knows what it was in the program, but they didn't have to debug it, just side step it.
Most of you know I often answer a question with a question (exactly what were you trying to do, what did you do, what happened, what recently changed, what version, did you update, did you reboot, did you Return to Factory Settings, etc.). Troubleshooting without all these answers can be an exercise in futility. I think we are often lucky that, with so many experienced users here, we are able to recognize situations and provide solutions as often as we do. Every day, I learn something new about this program, and I try to keep track to be able to help others. I know most of you do the same. Every thoughtful response helps.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
By the way, give credit to Soolan for an excellent problem description, complete with image.
It was his/her statement that it only happened once every 15-20 times, and that he/she reboots infrequently, that led to my advice to reboot and see what happens.
I'm also curious, was there an answer to Trevor's question about what happens when you mouse over the problem area?
Last edited by Matt Finley; 08/23/1408:44 AM. Reason: Further thought...
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
We’ve expanded the Band-in-a-Box® RealTracks library with 202 incredible new RealTracks (in sets 449-467) across Jazz, Blues, Funk, World, Pop, Rock, Country, Americana, and Praise & Worship—featuring your most requested styles!
Jazz, Blues & World (Sets 449–455):
These RealTracks includes “Soul Jazz” with Neil Swainson (bass), Mike Clark (drums), Charles Treadway (organ), Miles Black (piano), and Brent Mason (guitar). Enjoy “Requested ’60s” jazz, classic acoustic blues with Colin Linden, and more of our popular 2-handed piano soloing. Plus, a RealTracks first—Tango with bandoneon, recorded in Argentina!
Rock & Pop (Sets 456–461):
This collection includes Disco, slap bass ‘70s/‘80s pop, modern and ‘80s metal with Andy Wood, and a unique “Songwriter Potpourri” featuring Chinese folk instruments, piano, banjo, and more. You’ll also find a muted electric guitar style (a RealTracks first!) and “Producer Layered Guitar” styles for slick "produced" sound.
Country, Americana & Praise (Sets 462–467):
We’ve added new RealTracks across bro country, Americana, praise & worship, vintage country, and songwriter piano. Highlights include Brent Mason (electric guitar), Eddie Bayers (drums), Doug Jernigan (pedal steel), John Jarvis (piano), Glen Duncan (banjo, mandolin & fiddle), Mike Harrison (electric bass) and more—offering everything from modern sounds to heartfelt Americana styles
And, if you are looking for more, the 2025 49-PAK (for $49) includes an additional 20 RealTracks with exciting new sounds and genre-spanning styles. Enjoy RealTracks firsts like Chinese instruments (guzheng & dizi), the bandoneon in an authentic Argentine tango trio, and the classic “tic-tac” baritone guitar for vintage country.
You’ll also get slick ’80s metal guitar from Andy Wood, modern metal with guitarist Nico Santora, bass player Nick Schendzielos, and drummer Aaron Stechauner, more praise & worship, indie-folk, modern/bro country with Brent Mason, and “Songwriter Americana” with Johnny Hiland.
Plus, enjoy user-requested styles like Soul Jazz RealDrums, fast Celtic Strathspey guitar, and Chill Hop piano & drums!
With your version 2025 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons FREE! Or upgrade to the 2025 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
The 2025 RealCombos Booster PAK:
-For Pro customers, this includes 33 new RealTracks and 65+ new RealStyles.
-For MegaPAK customers, this includes 29 new RealTracks and 45+ new RealStyles.
-For UltraPAK customers, this includes 20 new RealStyles.
Look Ma! More MIDI 13: Country & Americana
Instrumental Studies Set 22: 2-Hand Piano Soloing - Rhythm Changes
MIDI SuperTracks Set 44: Jazz Piano
Artist Performance Set 17: Songs with Vocals 7
Playable RealTracks Set 4
RealDrums Stems Set 7: Jazz with Mike Clark
SynthMaster Sounds and Styles (with audio demos)
128 GM MIDI Patch Audio Demos.
Looking for more great add-ons, then upgrade to the 2025 49-PAK for just $49 and you'll get:
20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyles,
FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
Look Ma! More MIDI 14: SynthMaster,
Instrumental Studies Set 23: More '80s Hard Rock Soloing,
MIDI SuperTracks Set 45: More SynthMaster
Artist Performance Set 18: Songs with Vocals 8
RealDrums Stems Set 8: Pop, Funk & More with Jerry Roe
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Mac!
Xtra Styles PAK 20 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Mac!
We've just released XPro Styles PAK 9 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Windows!
Xtra Styles PAK 20 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Windows!
We've just released XPro Styles PAK 9 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Video: Band-in-a-Box® 2025 for Mac®: VST3 Plugin Support
Band-in-a-Box® 2025 for Mac® now includes support for VST3 plugins, alongside VST and AU. Use them with MIDI or audio tracks for even more creative possibilities in your music production.
Band-in-a-Box® 2025 for Macs®: VST3 Plugin Support
Video: Band-in-a-Box® 2025 for Mac®: Using VST3 Plugins
One of our representatives will be happy to help you over the phone. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday, and 8:00AM to 4:00PM PST Saturday. We are closed Sunday. You can also send us your questions via email.
One of our representatives will be happy to help you on our Live Chat or by email. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday; 8:00AM to 4:00PM PST (GMT -8) Saturday; Closed Sunday.
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean