I am running Band in a box 2014 on Windows 7. When I click on the B+B desktop icon, nothing happens. I have installed the latest updates, but it is still not working. I am also running Real Band and Sonar X1 and they are both working fine. B+B stopped working very recently. I would appreciate any advice. Thank you.
If the forum members cannot help, you should call PG Music Support. They are excellent and should be able to diagnose this, including remote control of your PC if needed.
A few questions in the meantime:
Do you have more than one instance of BBW.EXE running, by any chance? Bring up Windows Task Manager Ctrl_Alt+Del and see if the program is running more than once.
Do you have UAC (User Account Control) set to On?
Try using Windows Explorer to navigate to BBW.EXE, right click and Run as Administrator.
You didn't install /BB under the /Program Files folder, did you?
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Thank you for your reply. I have brought up the windows task manager and deleted the BBE.EXE but it does not help. My user account control is set to on, and I have tried running the programme as administrator. I did not install BB under the files folder.
Thank you for your reply. I have brought up the windows task manager and deleted the BBE.EXE but it does not help. My user account control is set to on, and I have tried running the programme as administrator. I did not install BB under the files folder.
A: Presumably you did not delete BBE.exe as mentioned, but instead stopped the bbe.exe process in Task Manager?
B: Also, try turning UAC to OFF
C: Do you get any form of Splash Screen when you try to start it, or any other message
D: Can you double click on bbw.exe in the C:\bbw\ folder (presuming a default install location of C:\bbw\)
E: If the above don't work, then Matt's idea to call support might be the fastest way to resolve.
Cheers Trevor
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
Try renaming the file 'intrface.bbw', which you will find in the Band-in-a-Box folder, to 'intrface_old.bbw'. This will return many program settings to defaults, but also saves a backup of the settings (rather than deleting it you just renamed it).
If you're unable to launch the program after that, I suggest running the Band-in-a-Box 2014 installer, and install the program to a different folder like C:\bbtest. You don't need to install all of the components and RealTracks etc., just the Band-in-a-Box program, since the point of this is to see if a fresh install of the program runs on your computer.
Thanks to everyone who replied. I have done a clean install of B+B but it still will not start, obviously there is something on my computer preventing it from starting. B+B opened alright from the 2.5 " USB Drive but it will not open up when I click on the desktop icon.
Did you delete the icon before reinstalling? Could be the icon is pointing to the wrong location (like the external drive). Right click the icon, then click properties and see where the shortcut is actually pointing to. Is it pointing to the current installation location on your computer?
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Did you try renaming the 'intrface.bbw' file as Andrew suggested? I am 99.9% sure that reinstalling BIAB will not overwrite that file if it exists as it has all your preferences which are maintained during all updates and upgrades.
When looking for the file Andrew suggested, note the spelling. There is no "e" in the name. Renaming this file is a great starting place.
The reason Andrew suggested this is because this file can sometimes cause a problem. It's rare but it happens. Renaming it to something like "intrface.old" stops BIAB from seeing it and forces a new version to be created. Renaming also keeps a copy so it can be restored if required.
Thanks to everyone who has replied. I managed to get B+B working again, doing what Andrew suggested, so thanks Andrew. I don't understand how I should have to have renamed that file in the first place, but I will remember this for future reference. Thank you.
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È stata aggerate la versione in Italiano del programma più amato dagli appassionati di musica, il nostro Band-in-a-Box.
Questo è il link alla nuova versione 2025.
Di seguito i link per scaricare il pacchetti di lingua italiana aggiornati per Band-in-a-Box e RealBand, anche per chi avesse già comprato la nuova versione in inglese.
Band-in-a-Box® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music
Pour ceux qui auraient déjà acheté la version 2025 de Band-in-a-Box (et qui donc ont une version anglaise), il est possible de "franciser" cette version avec les patchs suivants:
Band-in-a-Box 2025 für Windows Deutsch ist verfügbar!
Die deutsche Version Band-in-a-Box® 2025 für Windows ist ab sofort verfügbar!
Alle die bereits die englische Version von Band-in-a-Box und RealBand 2024 installiert haben, finden hier die Installationsdateien für das Sprachenupdate:
Update Your Band-in-a-Box® 2025 to Build 1128 for Windows Today!
Already using Band-in-a-Box 2025 for Windows®? Download Build 1128 now from our Support Page to enjoy the latest enhancements and improvements from our team.
Already using RealBand® 2025 for Windows®? Download Build 5 now from our Support Page to ensure you have the latest enhancements and improvements from our team.
PowerTracks Pro Audio 2025 is here! This new version introduces many features, including VST3 support, the ability to load or import a .FLAC file, a reset option for track height in the Tracks window, a taller Timeline on the Notation window toolbar, new freeze buttons in the Tracks window, three toolbar modes (two rows, single row, and none), the improved Select Patch dialog with text-based search and numeric patch display, a new button in the DirectX/VST window to copy an effects group, and more!
First-time packages start at only $49. Already a PowerTracks Pro Audio user? Upgrade for as little as $29!
Video: Summary of the New Band-in-a-Box® App for iOS®
Join Tobin as he takes you on a tour of the new Band-in-a-Box® app for iOS®! Designed for musicians, singer-songwriters, and educators, this powerful tool lets you create, play, and transfer songs effortlessly on your iPhone® or iPad®—anytime, anywhere.
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