|
Log in to post
|
Print Thread |
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Mar 2006
Posts: 812
Expert
|
OP
Expert
Joined: Mar 2006
Posts: 812 |
Hi,
After installing the latest update for 2015, I was getting a lot of Access Violation errors when accessing the Leadsheet screen, so I fired off an email to support. They suggested I delete and reinstall BIAB. My RTs and RDs are on an external SSD drive.
After Reinstalling and installing the update, I opened BIAB. I then let the style picker rebuild, and then went to the Preferences for both my RTs and RDs. No problems with the Rds, but now BIAB is telling my I'm missing 1715 Real Tracks!!!! I've made sure the folder is accessed on my external, BUT, when I clicked on the box "show N/A RTs", it wont check. Also, the Jukebox now just cycles very quickly through each song in the folder, but does not play.
I sent another email to support tonight with Screen shots, but I think they have left for the day, and I'm trying to put Christmas gig lists together.....anybody have suggestions?
Thanks so much,
Edward
Postscript>After reinstalling many times, I decided to just reinstall BIAB 2014 from my PG Hard drive. But, it will not work, so I don't know how to get the original Real tracks installed again if I can't get this to work.....(Pulling my hair out)
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Dec 2002
Posts: 12,913
Veteran
|
|
Veteran
Joined: Dec 2002
Posts: 12,913 |
Keep in mind, little is actually "installed" in BIAB. The RT's and styles and RD's are just folders containing all the content. You only need to tell BIAB where they are. So you can copy and paste the folders anywhere.
BIAB – 2026, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, Motu Audio Express 6x6 - My SoundCloud.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Dec 2013
Posts: 2,732
Veteran
|
|
Veteran
Joined: Dec 2013
Posts: 2,732 |
Ed, Take a look at this recent post. You may have real tracks in more that one place and BIAB/RB get confused if you do. Annoying pop ups about realtrack and realdrum folders in realband
 Steve BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Oct 2008
Posts: 20,495
Veteran
|
|
Veteran
Joined: Oct 2008
Posts: 20,495 |
Hi Ed,
I sympathise with your frustrations. Two versions of BIAB not functioning. Ouch!
When you installed BIAB 2015, did you double-check that the paths were correct for the RTs? Have a look on your computer's hard drive and see if there are any RTs installed under c:\bb\Realtracks.
Also, have you only ever been getting upgrades from PG Music or have you purchased a full copy of the program on a USB drive? If you have a full copy on a USB drive, what is the most recent version?
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2005
Posts: 2,610
Veteran
|
|
Veteran
Joined: May 2005
Posts: 2,610 |
Is there a reason that you want to separate BIAB from the RTs and RDs? Maybe putting everything on the same drive would solve your problems. Ray
Asus Q500A i7 Win 10 64 bit 8GB ram 750 HD 15.5" touch screen, BIAB 2017, Casio PX 5s, Xw P1, Center Point Stereo SS V3 and EWI 4000s.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Mar 2006
Posts: 812
Expert
|
|
OP
Expert
Joined: Mar 2006
Posts: 812 |
Hi and thanks guys for the posts!
I have triple checked the path for the RTs and RDs. I now have several problems.
BIAB generates very slowly
NO RTs in my songs
Jukebox will cycle through songs quickly, but not play
Access violation errors like before
I've Un/Reinstalled several times, I've spent hours in the RT prefs page, I've copied ST2/XT2 files from the PG HD, In short its completely screwed up.
Ray-I put my RTs and RDs on an external SSD to speed up loading, but it hasn't made much of a difference.
Tech support is now telling me I need to get the Ultrapak on HD, the problem is I live in Mexico and the issues with taxes and shipping make this a HUGE hassle.
There has to be some way I can get this to work????
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Oct 2008
Posts: 20,495
Veteran
|
|
Veteran
Joined: Oct 2008
Posts: 20,495 |
Ed,
Did you keep a backup copy of your full \bb directory?
Also, how did you install 2014 was it an upgrade or did you get the version on the USB drive?
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2000
Posts: 27,519
Veteran
|
Veteran
Joined: Jul 2000
Posts: 27,519 |
Ed, in case it helps:
I read that other thread about renaming the original folder.
Like you, I have my main BIAB program on my boot drive and my RealTracks and RealDrums on another drive.
Let's assume your setup is that the BIAB main program is on drive C. In the /BB folder (or whatever you named it, but /BB is the default) on that drive, there will be a /Drums folder. On my system, there are only two files in there:
AboutDrumsFolder.txt (390 bytes)
AudioPhileVersion.txt (0 bytes)
It is similar in the /RealDrums folder
AboutDrumsFolder.txt (407 bytes)
AudioPhileVersion.txt (0 bytes)
Plus some other folders having to do with Loops (empty), User Tracks (empty in my case) and Data (with style demo files).
I assume if you don't have the audiophile version, you may not have that second empty .txt file in either folder.
In the txt file for RealTracks, it says this:
This folder is used to store the RealTracks audio files.
If this folder is empty, either you haven't installed any RealTracks, or you are using a RealTracks folder location outside of the bb folder (i.e. different from the default RealTracks folder location).
If you are using a different location for your RealTracks files, you need to specify it in the RealTracks Settings dialog in Band-in-a-Box.
and the /Drums folder has a similar .txt message for RealDrums.
Ed, does your setup look like that?
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Mar 2006
Posts: 812
Expert
|
|
OP
Expert
Joined: Mar 2006
Posts: 812 |
Hey Matt,
thanks so much! Yes, I just checked, I do have that text file in each folder. I have specified exactly where my RT folder is on my external drive.
The funny thing is that my RDs are fine, they load and play without issues. Its the RTs that aren't loading, and even though I copied the ST2 and XT2 files from my HD to my bb folder on my C drive, I still get the message>You are missing 82 ST2/XT2 files. and my RTs won't load or play........
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Mar 2006
Posts: 812
Expert
|
|
OP
Expert
Joined: Mar 2006
Posts: 812 |
Matt, do you think just putting the RT and RD folders back on my C drive in the bb folder would fix this??
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Jul 2000
Posts: 27,519
Veteran
|
|
Veteran
Joined: Jul 2000
Posts: 27,519 |
Ed, I would have said Yes until you said that you (correctly) have all the ST2 and XT2 files in the /BB folder with the main program, yet get that error of files not found. Likewise, the failure of a new install of an older BIAB version that used to work 'points' (pun intended) to a corrupted file system.
Maybe run CHKDSK /F on the boot drive? Back up any data first. The worst possible case could still be solved by reformatting the drive and reinstalling Windows then your applications.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Mar 2006
Posts: 812
Expert
|
|
OP
Expert
Joined: Mar 2006
Posts: 812 |
I thought about that, but with all the Xmas and new years gig prep going on, I just can't deal with it, so I just popped for the Ultrapak HD, it should be here in a week I hope.....
Thanks to all who posted!
Edward
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: May 2000
Posts: 15,944
PG Music Staff
|
|
PG Music Staff
Joined: May 2000
Posts: 15,944 |
Let's concentrate on one rt that is missing. You will see it listed in the rt picker if you select to show NA realtracks.
The name of the rt will now be
n/a ( reason that it is not found) (name of rt)
So what we are looking for is the reason that the rt is not found. It is one of 2 things.
Rt folder is not found in the realtracks folder that you have pointed to.
St2 is not found in the bb folder
What messages are you seeing on your NA realtracks?
Also,please paste in a sample of the first 20 lines of your Flashmessagelog.txt file. You get that by choosing the menu item help show log of yellow messages. That might be a clue, as usually BB is telling you what is happening with those yellow messages, and we keep a log of them.
Last edited by PeterGannon; 12/12/14 12:52 PM.
Have Fun!
Peter Gannon
PG Music Inc.
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Dec 2003
Posts: 622
Journeyman
|
|
Journeyman
Joined: Dec 2003
Posts: 622 |
I am also getting a lot of access violations in the Leadsheet. Mostly when I go to Options/Notation/Transpose and hit "OK". The sheet DOES transpose, but I have to "X" out of it. PG support could not replicate. I tried running as Admin.
If I uninstall/reinstall and patch, do I lose a registration count?
Jan - 12 Core AMD Ryzen 9 3900X
32GB DDR4
Win 10 64-bit
Samsung m.2 SSD Boot drive,other SSD internal and USB drives.
MOTO 2
Ketron SD90
Aerophone AE-30, Yamaha WX-7
Yamaha RX-v381amp
|
|
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box for Windows
|
Joined: Oct 2008
Posts: 20,495
Veteran
|
|
Veteran
Joined: Oct 2008
Posts: 20,495 |
Hi PhillyJazz, Firstly, my experience is that if you reinstall on the same machine, it's not necessary to activate the program again. That being said, if there was a problem, simply contact PG Music and ask for your activation to be reset (with a brief explanation of what caused the problem). They will have all your records and know that your request is legitimate. When you say that you've tried running the program as "Admin", how did you do this? The process that seems to work best is to right-click on BIAB's shortcut (or BBW.EXE), select "Properties" from the menu that appears, and then set the "Run as admin" option that's found under one of the tabs. I tried to replicate your problem but I couldn't. Another thing you could try is to deactivate the User Account Control. You don't have to leave it off but by deactivating it and then running BIAB, it will be possible to determine if it's a permission problem. - e.g. if everything works with UAC off, then that narrows down the problem considerably
Once this has been tested, simply turn UAC back on again. (It's found under the Control Panel.) Regards, Noel P.S. Windows will probably throw up a few warnings about turning UAC off (it's part of Windows' antivirus routine).
MY SONGS...Audiophile BIAB 2026
|
|
|
|
|
|
|
|
|
|
|
|
Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
|
|
|
|
|
|
|
|
|
|
|
Update to Build 10 of RealBand® 2026 for Windows®!
If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!
Already a Band-in-a-Box 2026 for Windows user? Stay up to date and download the build 1237 to get all the latest additions and enhancements.
PowerTracks Pro 2026 for Windows is Here!
PowerTracks 2026 is here—bringing powerful new enhancements designed to make your production workflow faster, smoother, and more intuitive than ever.
The enhanced Mixer now shows Track Type and Instrument icons for instant track recognition, while a new grid option simplifies editing views. Non-floating windows adopt a modern title bar style, replacing the legacy blue bar.
The Master Volume is now applied at the end of the audio chain for consistent levels and full-signal master effects.
Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!
Get started today—first-time packages start at just $49.
Already using PowerTracks Pro Audio? Upgrade for as little as $29 and enjoy the latest improvements!
Order now!
Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Windows® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PST on Thursday, January 15, 2026!
We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Windows®!
Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.
Another exciting new addition is the new AI-Notes feature, which can transcribe polyphonic audio into MIDI. You can view the results in notation or play them back as MIDI, and choose whether to process an entire track or focus on specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Windows®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Upgrade your Band-in-a-Box for Windows to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!
Plus, when you order your Band-in-a-Box® 2026 upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!
Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!
We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Windows®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.
Happy New Year!
Thank you for being part of the Band-in-a-Box® community.
Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!
|
|
|
|
|
|
|
|
|
|
|
|
Forums57
Topics86,099
Posts800,214
Members40,035
| |
Most Online44,367
Mar 4th, 2026
|
|
|
|
|
|
|
|
|
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean