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Joined: Sep 2003
Posts: 99
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my printer is on a win 10 pc which is on a home network (WORKGROUP) with a mac and a win 7 pc. whenever i try to install a network printer on the mac, it wants a UN & PW. what PW is it looking for? the only PW's i have ever set up is a login PW (which is the same for all 3). this PW doesn't work.
i'm a little confused: which one is requiring the PW - the win 10 pc or the mac. would this pw be in my mac keychain ? i had a similar issue with the two pc's requiring a pw b4 it would allow me to share files between them and i had to turn off the pw protected sharing on both of them. is there a way to turn off pw protected sharing on the mac, so that it will allow me to install a network printer on the mac ?
any help app
5string
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eddie1261
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eddie1261
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It is likely looking for the UN/PW for the Win 10 computer the printer is using as a print server. It wants to know that the user installing it belongs onm the print server, which in this case is also the computer.
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hey tks for reply big guy. the only pw i've ever assigned to any of the computers is a login pw (which it won't accept)
still scratching my head
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eddie1261
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eddie1261
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Sine you are installing on a Mac it might want a fully formed computer name, like //domainname/computername. Your Windows computer should have an account name on it, which is the username you have a password for. Short of that I think you are primed for a visit to the Apple store and see what they say. You are asking a Spanish speaking computer to speak Greek or French here.... more accurately, a Windows computer to speak OSX..... or on OSX computer to speak Windows.
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Joined: May 2000
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Is the Win 10 computer turned on and logged in with the printer available?
/edit, I didn't fully read the question at first; most likely it is looking for the Win10 domain/username
Last edited by rharv; 10/09/15 01:22 PM.
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eddie1261
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eddie1261
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Try putting in //computername/printername and see what happens.
Like on mine it's //sleepy/laser6. My computer's name is sleepy and the printer's shared name is laser6.
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Joined: Jun 2003
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It probably wants you to log into the Homegroup.
The original PC that was used to set up your home network will definetly have the password but I think PCs added later also have the password stored in a manner that you can access it also. Try this:
Open the Homegroup by clicking on the start button, clicking on the control panel and then type Homegroup in the search box. Then click on Homegroup
Click on View or Print Password
This should do it if it's stored on the Windows 10 computer. The process should be similar on the windows 7 PC. You don't remember assigning the password because windows did it when you first set up the network.
Hope this helps.
Edit: I just read your post again and see that your Mac is already part of the Homegroup so that probably isn't the problem.
Last edited by KeithS; 10/09/15 04:09 PM.
Keith
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eddie1261
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eddie1261
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Can a Mac join a Windows Homegroup? Workgroup is his "domain" name though it really isn't a domain server.
Is this a wireless printer or is it connected to one of the Windows PCs? If it is a wireless printer this shouldn't even be happening. If it is connected by USB to a Windows 10 computer, then that computer is functioning as a print server, and it would more than likely be asking for your Windows un/pw so it knows Fivestring is a valid user on that computer.
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