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Other PG Music Programs
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Joined: Jul 2004
Posts: 48
Enthusiast
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OP
Enthusiast
Joined: Jul 2004
Posts: 48 |
So today my BIAB iPhone app automatically updated and now none of the songs which I had downloaded from my computer play anymore. They all register in green text in the directory in which they are saved, which is supposed to indicate that both the song file and m4a sound file are associated, but when the song is selected and loaded in the main screen, the play button is colored red, indicating that the sound file is not there, and the song will not play when the button is clicked. I've tried re-downloading both the song and sound files but they still don't work. So I'm completely dead in the water.
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Other PG Music Programs
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Joined: Jul 2004
Posts: 48
Enthusiast
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OP
Enthusiast
Joined: Jul 2004
Posts: 48 |
OK, I found a work around...but I'm not very happy about it. First I had to update my Mac desktop version of BIAB 2015 to the latest build. Then I had to re-save the song in the new version and output a new m4a sound file, then download both to the iPhone app. So it looks like I'll have to redo my entire song library for my iPhone app. Not cool. Am I going to have to do this for every update of this app?
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Other PG Music Programs
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Joined: Oct 2015
Posts: 2
Newbie
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Newbie
Joined: Oct 2015
Posts: 2 |
Hello. This happens to me too. I just got an iPad Air 2, downloaded the latest BIAB app, the latest BIAB desktop build on my Mac 10.9, created a song, saved it to m4a, downloaded it to my iPad, but when I open it the Play icon is red and when I press it, it shows me to "enter server IP". I need help with this ASAP, as I use my BIAB app for live gigs (I've been using a borrowed iPad Mini up until so far)!!
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Other PG Music Programs
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Joined: Dec 2010
Posts: 4
Newbie
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Newbie
Joined: Dec 2010
Posts: 4 |
I upgraded to BIAB 2016 and I also have the updated iOS app for BIAB. However, I am having the same issue with the BIAB iOS app on both the iPhone 6 and the iPad.
I deleted the app and re-installed it. I then connected to the BIAB server and downloaded all the songs again from the BB2GO folder. On the app, these songs are highlighted in green, indicating that the rendered versions are on the mobile device.
But, the rendered (downloaded) songs won't play as they used to do in the previous versions. It appears that the updated program won't allow the ios app to play downloaded songs without being connected back to the BIAB server. This stinks! Please help.
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Other PG Music Programs
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Joined: May 2002
Posts: 7,831
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,831 |
We are looking into this, and expect an update to be available in the next week. If the 'browser' method isn't working for you, a workaround is to use the Dropbox method to download songs to your device.
Andrew
PG Music Inc.
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Other PG Music Programs
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Joined: May 2002
Posts: 7,831
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,831 |
An update is available, and it should fix these problems now.
Andrew
PG Music Inc.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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