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Band-in-a-Box for Windows
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Joined: Jul 2015
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Apprentice
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Apprentice
Joined: Jul 2015
Posts: 298 |
I installed the 435 patch a few day ago and BIAB will now only launch the splash screen then it locks up. I re-downloaded the patch and reinstalled it thinking it might have been a bad download, no difference. the second time I tried to launch BIAB I selected the "Wait for Program to Respond" option and after 15 minutes or so BIAB opened and seemed to work fine. Last night it just stayed locked up.
Anyone else seen this? Any suggestions? Is there a way to roll back to the previous build?
Thanks.
Paul
BIAB 2025
Intel i7-4790K, Win10 Pro, 16GB Ram
1TB OS, 2TB Audio, 1TB Samples
Focusrite Scarlett 16i16 4th Gen
Cakewalk Sonar, 64 bit
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Band-in-a-Box for Windows
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Journeyman
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Journeyman
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Win 10, 64 bit, love my Lenovo T420, BIAB 2019 (613), RB 2019 (2)
Short term memory is getting shorter.
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Band-in-a-Box for Windows
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Apprentice
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Apprentice
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Thank you. Wasn't sure if the older patch would overwrite the newer one.
Paul
BIAB 2025
Intel i7-4790K, Win10 Pro, 16GB Ram
1TB OS, 2TB Audio, 1TB Samples
Focusrite Scarlett 16i16 4th Gen
Cakewalk Sonar, 64 bit
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Band-in-a-Box for Windows
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No problems here Paul, 435 seems to be running fine.
Jeff
Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2026, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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Band-in-a-Box for Windows
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Journeyman
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Journeyman
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Paul: yes an older will overwrite a newer. Had to do that a few times in the past.
DE
Win 10, 64 bit, love my Lenovo T420, BIAB 2019 (613), RB 2019 (2)
Short term memory is getting shorter.
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Band-in-a-Box for Windows
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Joined: Jul 2000
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If this happens again, you don't need to download. You have the earlier version of BBW.EXE in your /BB/Backup folder. In fact, most people will have many older versions there that can be deleted periodically.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Apprentice
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Apprentice
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Thanks guys. I reinstalled the 434 patch and still have the same problem, BIAB won't launch. I may have to do a fresh install. Any thoughts?
Thanks.
Paul
BIAB 2025
Intel i7-4790K, Win10 Pro, 16GB Ram
1TB OS, 2TB Audio, 1TB Samples
Focusrite Scarlett 16i16 4th Gen
Cakewalk Sonar, 64 bit
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Band-in-a-Box for Windows
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Joined: Jan 2006
Posts: 145
Apprentice
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Apprentice
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Paul, can you give details of your OS and hardware? I had a similar problem when I first bought BIAB three months ago. I was running Windows 7 Pro on a Quad core Pentium 4, 2.66 GHz, 4GB RAM. I kept getting error messages, and the chord sheet wouldn't open. Best we could determine was a corrupted or missing registry entry.
Try running all the malware tools you can find. Do you use CCleaner? I do, but I never use the Registry cleaning tool. I've used them in the past and ended up with a disaster on my hands. Apparently, Windows performance doesn't change even when the Registry is cleaned up. That's likely a VERY hot topic, but if it's true, it's one of the VERY few things Microsoft has ever got right. Perhaps you can try defragging the disk drive.
To solve my problem, I upgraded to Windows 10 Pro. Other than some features and apps that aren't ready, I find it to be their best OS since XP. I use BIAB UltraPak Plus, Build 435. No issues.
Keep us informed. We'll get you up and running!
Gear: Tyros 5, MOX8, SoundCraft EFX12 mixer, two Bose L1 Compacts, Yamaha HS-8 monitors, BIAB 2016 UltraPlusPAK, Cubase 8, Steinberg UR-44 interface.
"If everyone played a musical instrument, we wouldn't need police officers or armies." Lee B.
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Band-in-a-Box for Windows
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Thanks guys. I reinstalled the 434 patch and still have the same problem, BIAB won't launch. I may have to do a fresh install. Any thoughts?
Thanks. I suggest you go to the BB folder and delete (move to Recycle Bin) the file: intrface.bbw (note the spelling) and MySetup.DK Sort the BB folder by Date column, they should have a date stamp of the last time BB was used. Then launch BiaB, you will have to set your preferences again. See if this assists.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box for Windows
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Joined: Jul 2000
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Yes, do what Videotrack describes. This is the method Dr. Gannon uses.
BIAB will rebuild these files automatically.
You might also try right-clicking on BBW.EXE and Run as Administrator.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Jan 2010
Posts: 1,492
Expert
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Expert
Joined: Jan 2010
Posts: 1,492 |
You might also try right-clicking on BBW.EXE and Run as Administrator. And set BIAB to always run as Administrator. This will eliminate a lot of potential problems you might otherwise encounter in the future.
Desktop; i7-2600k, 8 GB mem., Win 10 Pro, BIAB 2017; RB 2017 - latest build
Laptop: i5-2410M, 4 GB mem, Win 10 Pro, BIAB 2017; RB 2017 - latest build
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Band-in-a-Box for Windows
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Joined: Jul 2015
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Apprentice
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OP
Apprentice
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Thanks Lee, VideoTrack, Matt and GHinCH. I'll try those suggestions. Interesting, in all the years I've been using BIAB, I've never had any kind of problem like this.
Paul
BIAB 2025
Intel i7-4790K, Win10 Pro, 16GB Ram
1TB OS, 2TB Audio, 1TB Samples
Focusrite Scarlett 16i16 4th Gen
Cakewalk Sonar, 64 bit
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Band-in-a-Box for Windows
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Joined: Jan 2006
Posts: 145
Apprentice
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Apprentice
Joined: Jan 2006
Posts: 145 |
Perhaps MS is at fault, with an update that ruined something. They are like the Canadian government - they keep giving us crap we don't want!!!!!! Dr. Peter's software has the odd glitch here and there, but he's on it when something is wrong. It doesn't sit there and fester like a Microsoft boil that they refuse to lance because there is no profit in it. End of most recent rant  .
Gear: Tyros 5, MOX8, SoundCraft EFX12 mixer, two Bose L1 Compacts, Yamaha HS-8 monitors, BIAB 2016 UltraPlusPAK, Cubase 8, Steinberg UR-44 interface.
"If everyone played a musical instrument, we wouldn't need police officers or armies." Lee B.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 22,457
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Heh, M$ cost us a bit of money today when Outlook.com started having infrastructure problems and actually had to roll back one of their own windows updates contributing to the issue.
Chicago, Detroit and East Coast felt it hard today.
Our mail server couldn't connect to their systems so every couple hours our outbound queue needed attention.. DNS failures from their nameservers wasn't helping. Our server would start acting like the mx record was bad (after receiving 'no host found' multiple times) and starting to mark some mail as bad ...
companies were mad at us because Microsoft couldn't accept the email being sent to them.
The interwebs is fun!
sorry, let's get back on topic. It'll be nice to hear if the rollback worked, or just replacing the BBW file.
I do not work here, but the benefits are still awesome
Make your sound your own!
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Band-in-a-Box for Windows
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Joined: Jul 2015
Posts: 298
Apprentice
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OP
Apprentice
Joined: Jul 2015
Posts: 298 |
You might also try right-clicking on BBW.EXE and Run as Administrator. Thanks for that Matt. I typically run all programs as Admin. I checked. Yep, set to run as Admin.
Paul
BIAB 2025
Intel i7-4790K, Win10 Pro, 16GB Ram
1TB OS, 2TB Audio, 1TB Samples
Focusrite Scarlett 16i16 4th Gen
Cakewalk Sonar, 64 bit
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Band-in-a-Box for Windows
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Joined: Jul 2015
Posts: 298
Apprentice
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Apprentice
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OK. Here's what happened last night:
I deleted the two files as recommended by VideoTrack and BIAB did open, (I was still on the 434 patch). I got a message to reset the RealDrums and RealTracks folders, (I've always put samples on another drive). Go to prefs and recall my Scheme. Good. Try to reset RD and RT folders and the DB's are very sluggish. Every time I try to reset the destination folders, it locks up, (but at different times in the process). After several tries BIAB wouldn't even open, not even the splash screen.
I start over by deleting the two files. Same results. I tried this several times to no avail. I then reinstalled the 435 patch, thinking there might be something glitchy with the roll back. No difference but I did notice something.
A few weeks ago I installed some new HDD's in my computer to replace some older ones, (not OS drives). When I set things back up, I thought I had renamed all the drives the same and given them the same drive letters. "G" has always been my samples drive. When the patch installs it shows you where it's putting the RD and RT files. Out of curiosity, I decided to check the samples drive letter. You guessed it! My "Samples" drive letter had changed to "H"!
I went back and reinstalled the 435 patch and directed the samples to be installed on the correct drive. Making the Prefs changes was still very sluggish. Locked up multiple times. Finally, by waiting for 15 to 30 minutes between selections and exiting the program after each successful change, I managed to get everything working.
I brought in some old projects and everything seemed to work OK. I closed BIAB down and went to work in my DAW. Before I shut down for the evening, I checked BIAB again. It would not open, not even the splash screen.
I'll try again tonight. Any thoughts would be greatly appreciated. Thanks for all your help guys!
Paul
BIAB 2025
Intel i7-4790K, Win10 Pro, 16GB Ram
1TB OS, 2TB Audio, 1TB Samples
Focusrite Scarlett 16i16 4th Gen
Cakewalk Sonar, 64 bit
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,448
Veteran
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Sorry for all your difficulty. I'm thinking it may not be BIAB at all. From your description, my first hunch is that a drive is not working correctly. Can you check that using other programs? Oh, and you might try the new Build 436 first. Several technical fixes http://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=355753#Post355753
Last edited by Matt Finley; 07/01/16 03:04 AM.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Posts: 12,805
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What you could have done rather than reconfiguring your software again would be to go into "Manage Drives" and set the drive letter back to what you expected it to be. Sometimes that means pushing another drive "out of the way (by temporarily assigning X: or something), to make the drive letter available, and then moving that drive to what it should be. But once done, your internal drives should all retain their assignment. Even external USB drives do most of the time (but it's not consistent, I've found). For example, I have set my "inStall" drive (that contains a copy of all my software) to S: and it usually connects as S:. Occasionally, however, it shows us as J:. Go figure.
John Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com (under rehosting/construction)
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Band-in-a-Box for Windows
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Apprentice
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Thanks Matt. I'll look into that. I'll try the new patch first but I'll likely end up just doing a complete reinstall. Thanks for you help.
Paul
BIAB 2025
Intel i7-4790K, Win10 Pro, 16GB Ram
1TB OS, 2TB Audio, 1TB Samples
Focusrite Scarlett 16i16 4th Gen
Cakewalk Sonar, 64 bit
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Band-in-a-Box for Windows
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Joined: Jul 2000
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John, drive letter assignments can 'move around' depending on whether or not an external or flash drive is plugged in at boot up. But it's not consistent.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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