PG Music Home Forums PG Music Product Forums RealBand Error and crash after trying to add a Tambourine

I got the following Error tonight after trying to add Tambourine Even 8th #229 to a song in RB.

Here is the error generated as I do not have Outlook setup on my PC to automatically send it.

Thanks

Exception log with detailed tech info. Generated on 2016-09-18 8:48:29 PM.
You may send it to the application vendor, helping them to understand what had happened.
Application title: RealBand - [You Got It.SEQ] You Got It
Application file: M:\RealBand\RealBand.exe
------------------------------------------------------------------------------
Exception class: EAccessViolation
Exception message: Access violation at address 0096D4FE in module 'RealBand.exe'. Read of address 00000450.
Exception address: 0096D4FE
------------------------------------------------------------------------------
Main thread ID = 8864
Exception thread ID = 8864
------------------------------------------------------------------------------
Exception stack
Stack list, generated 2016-09-18 8:48:29 PM
[0096D4FE]{RealBand.exe} Unknown function at TMethodImplementationIntercept
------------------------------------------------------------------------------
Call stack for main thread
Stack list, generated 2016-09-18 8:48:29 PM
[7767D04C]{ntdll.dll } ZwGetContextThread
------------------------------------------------------------------------------
System : Windows 8.1 Home Edition, Version: 6.3, Build: 2580, ""
Processor: Intel, Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz, 3190 MHz MMX SSE SSE2 SSE3 SSSE3 SSE41 SSE42 64 bits DEP
Memory: 8131; free 4269
Display : 1920x1080 pixels, 32 bpp
------------------------------------------------------------------------------
List of loaded modules:
[00240000] M:\RealBand\PGMusicAudioConverter.dll
<10000000> (no module version info)
[00260000] C:\Windows\SYSTEM32\crtdll.dll
<10010000> 4.0.1183.1 - 4.00
Microsoft C Runtime Library
[00400000] M:\RealBand\RealBand.exe
2016.0.0.1 - 2016.0.0.1
Unit versioning information:
JCL\source\common $URL$ $Revision$ $Date$
[01E60000] M:\RealBand\RBSEQ32.dll
<00400000> (no module version info)
[020D0000] M:\RealBand\lic07.dll
<00400000> 1.0.0.0 - 1.0.0.0
[04710000] C:\Windows\SYSTEM32\mfplat.DLL
12.0.9600.17489 - 12.0.9600.16384 (winblue_rtm.130821-1623)
Media Foundation Platform DLL
[06CB0000] C:\Program Files (x86)\Coyote\CoyoteWT\CoyoteWT.dll
<10000000> 1.0.0.1 - 1, 0, 0, 1
CoyoteWT DLL
[0FAB0000] C:\Windows\SYSTEM32\RTWorkQ.DLL
12.0.9600.17415 - 12.0.9600.16384 (winblue_rtm.130821-1623)
Realtime WorkQueue DLL
[0FDC0000] C:\Windows\SYSTEM32\WMADMOD.DLL
6.3.9600.18154 - 6.3.9600.18154 (winblue_ltsb.151203-0600)
Windows Media Audio Decoder
[10000000] M:\RealBand\dllelastiquePro.dll
(no module version info)
[53B90000] C:\Windows\system32\mlang.dll
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Multi Language Support DLL
[53FF0000] C:\Windows\SYSTEM32\AUDIOSES.DLL
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Audio Session
[55920000] C:\Windows\SYSTEM32\dsound.dll
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
DirectSound
[58D90000] C:\Windows\SYSTEM32\msdmo.dll
6.6.9600.17415 - 6.6.9600.17415 (winblue_r4.141028-1500)
DMO Runtime
[58DA0000] C:\Windows\SYSTEM32\devenum.dll
6.6.9600.18154 - 6.6.9600.16384 (winblue_rtm.130821-1623)
Device enumeration.
[58DC0000] C:\Windows\SYSTEM32\MMDevAPI.DLL
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
MMDevice API
[5C080000] C:\Windows\SYSTEM32\AVRT.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
Multimedia Realtime Runtime
[5C090000] C:\Windows\SYSTEM32\msacm32.dll
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Microsoft ACM Audio Filter
[5C380000] C:\Windows\SYSTEM32\olepro32.dll
6.3.9600.18333 - 6.3.9600.18333
[5C3F0000] C:\Windows\SYSTEM32\security.dll
6.3.9600.16384 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Security Support Provider Interface
[5E000000] C:\Windows\SYSTEM32\WMVCORE.DLL
12.0.9600.17415 - 12.0.9600.17415 (winblue_r4.141028-1500)
Windows Media Playback/Authoring DLL
[5E7F0000] C:\Windows\SYSTEM32\quartz.dll
6.6.9600.18154 - 6.6.9600.16384 (winblue_rtm.130821-1623)
DirectShow Runtime.
[5EBF0000] C:\Windows\SYSTEM32\MSVCP60.dll
7.0.9600.17415 - 7.0.9600.17415 (winblue_r4.141028-1500)
Windows NT C++ Runtime Library DLL
[5EC60000] C:\Windows\SYSTEM32\msadp32.acm
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Microsoft ADPCM CODEC for MSACM
[5EC70000] C:\Windows\SYSTEM32\imaadp32.acm
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
IMA ADPCM CODEC for MSACM
[5EC80000] C:\Windows\SYSTEM32\msg711.acm
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Microsoft CCITT G.711 (A-Law and u-Law) CODEC for MSACM
[5EC90000] C:\Windows\SYSTEM32\msgsm32.acm
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Microsoft GSM 6.10 Audio CODEC for MSACM
[5EEE0000] C:\Windows\SYSTEM32\ksuser.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
User CSA Library
[5EF30000] C:\Windows\SYSTEM32\l3codeca.acm
1.9.0.401 - 1, 9, 0, 0401
MPEG Layer-3 Audio Codec for MSACM
[5EF50000] C:\Windows\SYSTEM32\MSVFW32.dll
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Microsoft Video for Windows DLL
[5EF80000] C:\Windows\SYSTEM32\WMASF.DLL
12.0.9600.18229 - 12.0.9600.18229 (winblue_ltsb.160205-0600)
Windows Media ASF DLL
[5EFC0000] C:\Windows\SYSTEM32\avifil32.dll
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Microsoft AVI File support library
[64060000] C:\Windows\SYSTEM32\wdmaud.drv
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Winmm audio system driver
[663B0000] C:\Windows\SYSTEM32\WINSTA.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
Winstation Library
[67890000] C:\Windows\SYSTEM32\msimg32.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
GDIEXT Client DLL
[69510000] C:\Windows\SYSTEM32\powrprof.dll
6.3.9600.17415 - 6.3.9600.17031 (winblue_gdr.140221-1952)
Power Profile Helper DLL
[69550000] C:\Windows\SYSTEM32\winmm.dll
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
MCI API DLL
[69790000] C:\Windows\system32\uxtheme.dll
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Microsoft UxTheme Library
[69880000] C:\Windows\SYSTEM32\WINMMBASE.dll
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Base Multimedia Extension API DLL
[69C40000] C:\Windows\system32\dwmapi.dll
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Microsoft Desktop Window Manager API
[6AD50000] C:\Windows\SYSTEM32\midimap.dll
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Microsoft MIDI Mapper
[6B090000] C:\Windows\SYSTEM32\msacm32.drv
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Microsoft Sound Mapper
[6B240000] C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_a9ec6aab013aafee\comctl32.dll
6.10.9600.18006 - 6.10 (winblue_rtm.130821-1623)
User Experience Controls Library
[6FA00000] C:\Windows\SYSTEM32\SECUR32.DLL
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
Security Support Provider Interface
[6FA10000] C:\Windows\SYSTEM32\wininet.dll
11.0.9600.18427 - 11.00.9600.16384 (winblue_rtm.130821-1623)
Internet Extensions for Win32
[6FC60000] C:\Windows\SYSTEM32\iertutil.dll
11.0.9600.18427 - 11.00.9600.16384 (winblue_rtm.130821-1623)
Run time utility for Internet Explorer
[73E10000] C:\Windows\SYSTEM32\wkscli.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
Workstation Service Client DLL
[73E30000] C:\Windows\SYSTEM32\srvcli.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
Server Service Client DLL
[73E50000] C:\Windows\SYSTEM32\netutils.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
Net Win32 API Helpers DLL
[73F90000] C:\Windows\SYSTEM32\wsock32.dll
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Windows Socket 32-Bit DLL
[73FA0000] C:\Windows\SYSTEM32\netapi32.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
Net Win32 API DLL
[73FE0000] C:\Windows\SYSTEM32\winspool.drv
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Windows Spooler Driver
[74050000] C:\Windows\SYSTEM32\dbghelp.dll
6.3.9600.17787 - 6.3.9600.17787 (winblue_r10.150331-1500)
Windows Image Helper
[746D0000] C:\Windows\SYSTEM32\DEVOBJ.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
Device Information Set DLL
[74710000] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.18405_none_dad773c85bcd115f\gdiplus.dll
6.3.9600.18405 - 6.3.9600.18405 (winblue_ltsb.160708-0600)
Microsoft GDI+
[74AC0000] C:\Windows\SYSTEM32\wtsapi32.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
Windows Remote Desktop Session Host Server SDK APIs
[74B80000] C:\Windows\SYSTEM32\kernel.appcore.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
AppModel API Host
[74C40000] C:\Windows\SYSTEM32\ntmarta.dll
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Windows NT MARTA provider
[74C70000] C:\Windows\SYSTEM32\SHCORE.DLL
6.3.9600.17666 - 6.3.9600.16384 (winblue_rtm.130821-1623)
SHCORE
[74D00000] C:\Windows\SYSTEM32\profapi.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
User Profile Basic API
[74D10000] C:\Windows\SYSTEM32\USERENV.dll
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Userenv
[74D30000] C:\Windows\SYSTEM32\bcrypt.dll
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Windows Cryptographic Primitives Library
[74D50000] C:\Windows\system32\rsaenh.dll
6.3.9600.18191 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Microsoft Enhanced Cryptographic Provider
[74D80000] C:\Windows\SYSTEM32\CRYPTSP.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
Cryptographic Service Provider API
[74DA0000] C:\Windows\SYSTEM32\version.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
Version Checking and File Installation Libraries
[74DC0000] C:\Windows\SYSTEM32\bcryptPrimitives.dll
6.3.9600.18344 - 6.3.9600.18344 (winblue_ltsb.160518-1031)
Windows Cryptographic Primitives Library
[74E20000] C:\Windows\SYSTEM32\CRYPTBASE.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
Base cryptographic API DLL
[74E30000] C:\Windows\SYSTEM32\msvcrt.dll
7.0.9600.17415 - 7.0.9600.17415 (winblue_r4.141028-1500)
Windows NT CRT DLL
[74F00000] C:\Windows\SYSTEM32\PSAPI.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
Process Status Helper
[74F10000] C:\Windows\SYSTEM32\user32.dll
6.3.9600.18123 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Multi-User Windows USER API Client DLL
[75070000] C:\Windows\SYSTEM32\clbcatq.dll
2001.12.10530.17415 - 2001.12.10530.17415 (winblue_r4.141028-1500)
COM+ Configuration Catalog
[75100000] C:\Windows\SYSTEM32\MSCTF.dll
6.3.9600.18081 - 6.3.9600.16384 (winblue_rtm.130821-1623)
MSCTF Server DLL
[75220000] C:\Windows\SYSTEM32\setupapi.dll
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Windows Setup API
[753E0000] C:\Windows\SYSTEM32\cfgmgr32.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
Configuration Manager DLL
[75420000] C:\Windows\SYSTEM32\RPCRT4.dll
6.3.9600.18292 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Remote Procedure Call Runtime
[754E0000] C:\Windows\SYSTEM32\KERNELBASE.dll
6.3.9600.18340 - 6.3.9600.18217 (winblue_ltsb.160124-0053)
Windows NT BASE API Client DLL
[755C0000] C:\Windows\SYSTEM32\imagehlp.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
Windows NT Image Helper
[755E0000] C:\Windows\SYSTEM32\WINTRUST.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
Microsoft Trust Verification APIs
[75620000] C:\Windows\SYSTEM32\oleaut32.dll
6.3.9600.17560 - 6.3.9600.17560
[756C0000] C:\Windows\SYSTEM32\KERNEL32.DLL
6.3.9600.17415 - 6.3.9600.18217 (winblue_ltsb.160124-0053)
Windows NT BASE API Client DLL
[75800000] C:\Windows\SYSTEM32\SspiCli.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
Security Support Provider Interface
[75820000] C:\Windows\SYSTEM32\advapi32.dll
6.3.9600.18155 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Advanced Windows 32 Base API
[758A0000] C:\Windows\system32\IMM32.DLL
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
Multi-User Windows IMM32 API Client DLL
[758E0000] C:\Windows\SYSTEM32\shell32.dll
6.3.9600.18366 - 6.3.9600.17031 (winblue_gdr.140221-1952)
Windows Shell Common Dll
[76BA0000] C:\Windows\SYSTEM32\sechost.dll
6.3.9600.17734 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Host for SCM/SDDL/LSA Lookup APIs
[76BF0000] C:\Windows\SYSTEM32\ole32.dll
6.3.9600.18403 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Microsoft OLE for Windows
[76D20000] C:\Windows\SYSTEM32\SHLWAPI.dll
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Shell Light-weight Utility Library
[76D70000] C:\Windows\SYSTEM32\NSI.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
NSI User-mode interface DLL
[76D80000] C:\Windows\SYSTEM32\comdlg32.dll
6.3.9600.17415 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Common Dialogs DLL
[76E20000] C:\Windows\SYSTEM32\MSASN1.dll
6.3.9600.17415 - 6.3.9600.17415 (winblue_r4.141028-1500)
ASN.1 Runtime APIs
[76E90000] C:\Windows\SYSTEM32\combase.dll
6.3.9600.18202 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Microsoft COM for Windows
[77010000] C:\Windows\SYSTEM32\WS2_32.dll
6.3.9600.18340 - 6.3.9600.16384 (winblue_rtm.130821-1623)
Windows Socket 2.0 32-Bit DLL
[77060000] C:\Windows\SYSTEM32\gdi32.dll
6.3.9600.18344 - 6.3.9600.18344 (winblue_ltsb.160518-1031)
GDI Client DLL
[77170000] C:\Windows\SYSTEM32\CRYPT32.dll
6.3.9600.18370 - 6.3.9600.18370 (winblue_ltsb.160601-0600)
Crypto API32
[77640000] C:\Windows\SYSTEM32\ntdll.dll
6.3.9600.18233 - 6.3.9600.18217 (winblue_ltsb.160124-0053)
NT Layer DLL
------------------------------------------------------------------------------
Active Controls hierarchy:
TArrangerWindow "ArrangerWindow"
--------------------------------------------------------

Tony

I've emailed Support and referenced this thread so they'll see it.

Trevor

Thanks Trevor, it's not the first time I've had this but the hadn't thought before to copy that info into a message etc...

Hi Tony,

Please try this, it stops most Access Violations:

With RealBand closed, the M:\RealBand folder, right-click on RealBand.exe and select Properties. In the window that appears, click on the Compatibility tab, check the box marked "Run this program as an administrator", and click Ok.

Please let us know if the problem persists after that's been done.

Thanks
Kent
PG Music

Yes sir Kent that seemed to do the trick...thank you.

Tony

Hi Tony,

Great, glad I could help! Thanks for letting me know.

Kent
PG Music

Hello all...

This fix seemed to work in previous versions of RB but in 2017 it does not work and when I try to create a tambourine track in RB I get the same crash I did before.

I made sure that the EXE was running as Administrator yet still no go.

I have a work around by creating a tambourine track with a loop, but am worried that this is broken again.

Thanks

Can you generate other tracks/instruments OK?

Hi Tony,

I never used that tambourine (Tambourine Even 8th #229) track before but was curious to see what would happen if I did. FYI: I get the same result with Real Band 2017 (crash), just as you described.

Don

Has this been fixed? I can't generate any of the tambourine real tracks. I gave up after trying several. I get a violation then have to close Realband. I'm running 2017 all the latest updates on windows 10. And running as administrator doesn't make any difference.

Access violation at address 0098EDF6 in module 'RealBand.exe'. Read of address 00000AD4.

Thanks in advance for your help. Oh, other real tracks generate fine - it's just the tambourines.

I'm trying to look into this further, but can't seem to duplicate it. Are you able to email a sample file that you have the problem with? Or does it happen for you if you simply load the program and try to generate the drum track on a blank file?

Must've been a glitch on my end. I reinstalled and tambourines are working fine now.
Andrew, thank you for checking it out.