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Hey gang. Hey this might be a coincidence or something else might have gone amiss but it appears there's some sort of scam that's infected my band in a box disc. It only happens when I run the audio file and it seems like it started when I downloaded an update but it's one of those stupid security alerts and a voice tells me my computer is infected and the virus is accessing my credit card Facebook blah blah blah and if I don't call their number immediately to have it cleaned off Microsoft will do something terrible to my computer. I realize it's all rubbish but has anyone ever gotten that on their audiophile drive before?
AVG is scanning the drive right now. Thanks.
WSS

Last edited by Westside Steve; 10/04/16 01:30 PM.
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Not quite the same as you, but one day I was on the internet when a pop up window claiming to be Microsoft Support said my computer was infected. I call the phone # and they wanted $500 for a year of protection. Final offer was $99 to do a scan and fix the problem.

Didn't buy any of that crap. But I ran every virus / malware software I have on the computer and nothing was found.

DE


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Steve, that's unfortunate. You are the first I've read about here who suspected a PG Music drive for malware. I have to say, the odds of that seem awfully low compared to all the other ways you could have downloaded ransomware.


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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"It only happens when I run the audio file .... I realize it's all rubbish but has anyone ever gotten that on their audiophile drive before?

check the autorun.inf

should be:

[autorun]
ICON=bb\PGMICON.ICO,0

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Steve,

Do you have another USB drive that you can plug in to see if the message it linked to the process of hooking up a USB drive?

Regards,
Noel


MY SONGS...
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I agree with the others. It's quite unlikely that the drive is shipped with any infection. Most likely any issue has infiltrated through a different source.


BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Chances are really good that you picked up a malware bug but not very likely that it came from PG on their disk or update.

All it takes to pick this kind of bug up, is for you to click on a link to a web page.

You need to run a GOOD anti-malware program immediately to rid your computer of this issue.

My wife picked one up from a search she was doing for an elementary teacher's website. It got in instantly and put her machine into a loop. Demanding that she click on a link to remove the hundreds of viruses that supposedly infected her computer. She couldn't get rid of the popup or run any other programs she needed.

It took me the better part of an hour or more to remove it. It slowed her computer down and caused all sorts of issues.

Anti-MalwareBytes is the thing I used to clean the computer. I have this program on my machine and run it periodically as normal maintenance on my machine.


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I agree with Herb that Anti-MalwareBytes is one of the best anti-malware programs out there. I have the purchased version of it on both my and my wife's Internet computers. It runs a scan every day.

Between these daily scans and the daily scans of my anti-virus program our systems have been bug free for a couple of years now.

PS - I hope that I haven't jinked myself.


Waitress "How did you find your steak sir"?

Me "I just looked next to the potatoes and there it was"!

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This is what I use. They are all free.

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Malware.jpg (33.94 KB, 132 downloads)

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Viruses and Malware that infect a computer can plant themselves, or infect executable files on any drives connected to your machine. The thing you'll want to do is run malware/virus scanners while your drive is connected and check your entire PC (all hard drives if possible).

EDIT: DEddy's suggestions are all great. I personally use ADWCleaner if all else fails. It's pretty diligent in removing some very destructive malware for my friends PCs in the past.

Last edited by Mat - PG Music; 10/05/16 10:11 AM.

Thanks,

Mathew
PG Music Inc.
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I forgot to mention this. No sales pitch on my part.

web site:
https://www.winpatrol.com/winantiransom/

DE


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Originally Posted By: Mat - PG Music
EDIT: I personally use ADWCleaner if all else fails. It's pretty diligent in removing some very destructive malware for my friends PCs in the past.


Mat, I just wanted to say Thanks for this advice. I have Windows 10 with Defender on, plus I run Malwarebytes regularly. However, right after Malwarebytes said I was clean, I ran ADWCleaner on each of my computers and came up with malware. In one computer, it was 1 item; in another, 3, but in the third, 151 bad items!

Another good thing is this program is an EXE, so you can download it and put a shortcut to it; that's all that is needed.


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Originally Posted By: DEddy
Not quite the same as you, but one day I was on the internet when a pop up window claiming to be Microsoft Support said my computer was infected. I call the phone # and they wanted $500 for a year of protection. Final offer was $99 to do a scan and fix the problem.

Didn't buy any of that crap. But I ran every virus / malware software I have on the computer and nothing was found.

DE


More of less the same thing happened to me only two days ago. I was reading the opening page news page on Windows 10 Skype browser. I have never got such a warning previously. The alarm sound was extremely load! Since the introduction of Windows 10 the whole experience for me is more interactivity with Microsoft and unfortunately I believed it was them warning me. The lady I phoned gave me her name, phone number and employee ID and I let her access my computer to do the scan. Her 'close' was also to get some software from her ("Load and Go" card), or pick it up from a Woolworths store or Post Office. That last bit seems rather strange because I do not see how she was going to get anything from me.

I started to get a bit worried at the end of the conversation and left it with the fact she would phone back the following day.

Then I phoned Telstra Platinum, which is a technical support, personalised coaching advice service I get from my internet/phone supplier. The technician told me the supposed Microsoft warning was a scam and spent nearly an hour removing the many viruses etc. from my computer. He also set up a free version of SUPERAntiSpyware which seems to work very well. I now run that every day. I think I will probably have to purchase in the end.

I thought I was protected from picking up these problems with my Avast Malware software but it seems not.

Since then I have also changed my credit card passwords and banking access etc., just to be on the safe side.

I have a question coming out of all of this with regard to Band-in-a-Box. I use the Audiophile version on the external drive supplied. I had never imagined that it could contain a virus or that I could pick up a virus when updating from PGMusic. As a result I never had my previous software check the E drive, which is the location on my computer. The reason for this is that I was worried that the antivirus software might remove some important files, because it does this automatically, and I would not be able to use my Band-in-a-Box. I noticed with the new software that it was also checking the E drive and I am wondering if I should continue to allow it to do so?


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I'm curious about the answer - I have the same concern. I don't allow malware sw to run on my USB drive for the same reasons as you. I disconnect all USB prior.

Hope people respond.


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No matter how good your AV software is, it will NOT protect you from your own mistakes.

Allowing someone to access your computer over the internet is a prime example. Once they are allowed in, they can delete or download anything they wish, and your AV won't prevent that, just like it often won't stop you from doing likewise.

you have to use common sense. And only allow tech support folks into the machine that YOU CALLED.... AND.... that you know and or trust. For example, I have business software which I need some help on occasionally.... I have their tech support number and I let them in. I know who they are.

The guy who calls me, and calls himself Bob.... and has a barely understandable Indian accent who just happened to call me to tell me he's a MS technician and they discovered viruses on my machine...... no way.


You can find my music at:
www.herbhartley.com
Add nothing that adds nothing to the music.
You can make excuses or you can make progress but not both.

The magic you are looking for is in the work you are avoiding.
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The first thing obnoxious faux-ransomware pages do is reset your browser's startup/homepage. Sometimes calling up Task Manager, even via Ctrl-Alt-Del, and closing out your browser, then restarting it, will get rid of the message; uninstalling/reinstalling the browser almost always gets rid of the false ransomware pages. If you can get to the feature of your browser that allows you to check/set your homepage, do that and make sure that only your homepage is showing in that setting.

Another tip: If you get an unfamiliar, suspicious or unwanted pop-up, DON'T CLICK ON THE X (Close Button) AND EXPECT IT TO CLOSE. If the popup is malicious, chances are the X is the trigger for the malicious activity---but that could also include any part of the popup. Close the entire page with your browser's Close functions or, slower but safer, close your browser entirely.

Another way to get suckered into these sites is to click on one of those tantalizing news stories ("Clinton Just Arrested by FBI", "Trump Apologizes", etc.) that appear on the right side of your browser pages, even on Facebook or your email account.

AND---don't think you're immune to this stuff on iOS.

Paj
8^)

P.S.: NEVER CALL THE PHONE NUMBER---unless you want to be put on the open-season world-wide harass-me anytime all-the-time list. They have better caller-ID than you can imagine.

Last edited by Paj; 10/10/16 07:49 AM.
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Band-in-a-Box® 2026 Mac Special Offers Extended Until May 31st!

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202 New RealTracks Released with Band-in-a-Box 2026!

With Band-in-a-Box® 2026, we've released 202 incredible new RealTracks (in sets 468-488) in a variety of genres—featuring your most requested styles!

Jazz, Funk & World (Sets 468-475):
Our new jazz, funk & blues RealTracks include a groovin’ collection of RealTracks and RealDrums! These include more requested “soul jazz” RealTracks featuring artists Neil Swainson (bass), Charles Treadway (organ), Brent Mason (guitar), and Wes Little (drums). There are new “smooth jazz” styles (4), which include a RealTracks first: muted trumpet, as well as slick new smooth jazz brushes options for drums. Blues lovers will be thrilled—there are more “classic acoustic blues” styles, including guitar (5), bass (4), and drums (10) with blues master Colin Linden, featuring understated and tasty background acoustic soloing, plus brushes drums and acoustic bass. There are also new electric blues RealTracks, including electric blues with PG favorite Johnny Hiland (3) and soulful electric slide guitar from Colin Linden (4). If you love funk & gospel, there are great new options this year, including gospel organ (3) from Charles Treadway, as well as new funk, tango, and rock ’n’ roll drums (3) and bass (1). And for big, bold arrangements, we have uptempo soul horns (4) featuring a three-part hip horn section with options for a full mix or stems of each individual horn — plus an accompanying rhythm section (4) of drums, bass, guitar, and electric piano!

Rock & Pop (Sets 476–482):
Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.

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Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.

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  • MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
  • MIDI SuperTracks Set 46: Piano & Organ
  • Instrumental Studies Set 24: Groovin' Blues Soloing
  • Artist Performance Set 19: Songs with Vocals 9
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  • MIDI SuperTracks Set 47: More SynthMaster
  • Instrumental Studies 25 - Soul Jazz Guitar Soloing
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