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Help! Tech S.O.S (Off topic)
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I'm having a problem with my wife's computer.
When it is running, all computers on the WIFI/DSL Lite network run slow (0.04Mbps). Turning her computer off or turning the WiFi network off on her computer solves the problem on the other computers, we're back to normal DSL Lite speed (±1.3 M depending on time of day). IMO This definitely isolates the problem to her computer.
Her computer also runs dreadfully slow on non-Internet apps, but when I turn off the WiFi so that it is not accessing the Internet, it runs at normal speed. (I have her WIFI network permanently turned off until this problem is fixed.)
I ran both an AV and Malwarebytes scan and they show no problems.
I restored her hard drive to a point before when she was having a problem. This seemed to fix it for about a half hour, then it went back to it's slow state. (I always thought an Acronis disk image would solve all problems, but I guess it doesn't.)
I might try an earlier image thinking that the kit may have been asleep on the HD for a while before activating (wild guess on my behalf). Does this make sense?
Googling around on the net, I'm beginning to suspect a rootkit. Note: I'm not a computer guru, I get along with them, but am completely self taught; That means I don't know what I don't know and don't know what I might need to know (if you know what I mean).
So I downloaded RootKit Removal apps by Kaspersky, McAfee, and Malwarebytes (beta) and am wondering what may be the safest and easiest for a non-guru and best tool for detecting and/or removing a Root Kit if that's what her problem is. (I'm extremely shy about the Malwarebytes tool, because it is Beta and there is a big disclaimer basically saying that if it screws up your computer to the point where it is a doorstop, tough luck.)
Is there a better one out there?
This is unsettling because Leilani is careful and she doesn't open attachments or go to weird sites. That suggests to me that anyone can get hit with a kit. We also went to one of my working computers and changed her important passwords.
Thanks,
Bob
Last edited by Notes Norton; 11/27/16 05:02 AM. Reason: You would think proofreading before subit wold have worked ;)
Bob "Notes" Norton  Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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I would DL and use these in this order: 1-RKill - http://www.bleepingcomputer.com/download/rkill/make sure that you choose RKill. RKill means Root Kill and it works better than Malwarebytes root kill. 2-AdwCleaner - http://www.bleepingcomputer.com/download/adwcleaner/This finds things that Malwarebytes can miss. 3- Malwarebytes - not the beta version https://www.malwarebytes.com/mwb-download/4- your anti-virus I have had to use these free programs on a couple of friends computers and they cleaned them perfectly. The safest way to make a backup is to use a Acronis boot disk. But if the computer is infected then Acronis will copy the infection. I run RKill, Malwarebytes and Defender prior to backing up. I only add AdwCleaner if I am having a problem. Good luck.
I got banned from Weight Watchers for dropping a bag of M&Ms on the floor.
It was the best game of Hungry Hippos I've ever seen!
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Help! Tech S.O.S (Off topic)
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Thanks Mario.
I have Malwarebytes premium, the beta is their root killer tool.
On my way to Leilani's computer.
It's learning time.
Bob
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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Update:
RKill, AdwCleaner, found nothing. I also ran Kaspersky TDSSKillar and McAfee rootkitremover and they found nothing.
The regular MalwareBytes Premium shows no problems and I'm doing a deep AV Scan. Last night it showed nothing.
So perhaps it's a hardware problem? The network card? Just a wild guess. Looks like we will take it in on Monday.
This is actually comforting to us. We practice safe computing. A hardware problem would be better than malware.
Thanks again.
Bob
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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Take a look at your wireless settings, maybe something has changed like the baud rate or the packet size.
If you have an USB wireless you can plug that in and see what happens.
Good luck.
I got banned from Weight Watchers for dropping a bag of M&Ms on the floor.
It was the best game of Hungry Hippos I've ever seen!
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Help! Tech S.O.S (Off topic)
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If the problem is slow speed while using the wireless Internet, reboot your router.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Help! Tech S.O.S (Off topic)
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No USB wireless.
I reverted to a disk image pre-problem so the wireless settings shouldn't have changed, but I'll re-check.
And the first thing I do when I get Internet trouble is reboot the modem and the router.
Thanks again,
Bob
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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Took it to the shop today. Gave it a good try by I'm in over my head. All the data is backed up on an external drive so no matter what the outcome is, nothing will be lost except some money.
Thanks again for all your suggestions.
Notes
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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It is wise to know and respect your limits.
Discretion is the better part of valor (or something like that).
I do not work here, but the benefits are still awesome
Make your sound your own!
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Help! Tech S.O.S (Off topic)
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Solved.
The PC repairman said that Leilani's computer was a victim of Microsoft's Decentralized distribution of the Windows Anniversary update.
The way I understand it is that instead of downloading the update to everybody from centralized Microsoft servers, it downloads to customers computers and then uses their computer to be a host to distribute the update to other computers. Normally this isn't a problem, but the Anniversary Update is over 2 gigs, and we don't have the bandwidth for that.
We live too far away from the end of the fiber optics to get real DSL, so we are stuck with DSL-Lite which maxes out at about 1.3M (they quote 1.25). Leilani's computer was trying to redistribute the Anniversary Update to a few other computers on the 'net, and saturated the resources of our DSL connection and her computer. Robert, the computer guy turned that off and it's working fine again.
The good news is there wasn't a root kit, and there was nothing wrong with her computer, just an unlucky draw from Microsoft's decentralized distribution.
Now, the way I see it is, Microsoft owes us $85 for an hour of emergency service repair work.
Notes
Last edited by Notes Norton; 11/28/16 02:57 PM.
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Help! Tech S.O.S (Off topic)
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I am beginning to hate Windows 10's "you must do it may way" attitude. I am very seriously thinking about going to Linux for our Internet computers.
I got banned from Weight Watchers for dropping a bag of M&Ms on the floor.
It was the best game of Hungry Hippos I've ever seen!
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Help! Tech S.O.S (Off topic)
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OK... I just had to login to ask the question... has anyone heard about this "Microsoft's Decentralized distribution" practice in the news? Obviously Notes' PC repairman knew about it, but I haven't seen any news articles about this. If you have a link to such an article I would appreciate seeing it. All I can say is wow... I'm glad I use Linux for the Internet!
JBlatz
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Help! Tech S.O.S (Off topic)
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I knew it was a technique they planned to use, yes. But I have not seen any coverage of any difficulty. One would think CNET would be all over this.
There's another aspect for music producers: how about if my PC decides to share something when I'm trying to record, or mix, or do something music-related that is computer-intensive?
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Help! Tech S.O.S (Off topic)
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When I installed Win 10 one of the options under the custom install was to not use the computer to export updates. I am going to try and find this option, if it still exists, hopefully later today. One of windows tricks is to reverse some of your settings!
My music computer is off line except when needed for updates. When I do update something I also update Defender, Ccleaner and Anti-maywarebytes. I disable my Ethernet card and immediately run those programs. I have shut off Win 10 Pro updates also. I will update Win 10 when I need to update Win 10!
I also disable Defender. Win 10 insists that it be one so I have to disable it again in a day or two. What a PITA!
I got banned from Weight Watchers for dropping a bag of M&Ms on the floor.
It was the best game of Hungry Hippos I've ever seen!
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Help! Tech S.O.S (Off topic)
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I knew it was a technique they planned to use, yes. But I have not seen any coverage of any difficulty. One would think CNET would be all over this. So did I. I think there's little coverage about this because it's rarely an issue but for those like Notes it's a "wow" for sure. Nothing is perfect, MS is dealing with hundreds of millions of systems and that number is growing every day and it's obviously cost effective to piggyback user's systems to push the updates out. Yeah, I know but they did give away well over a hundred million Win 10 OS's and the vast majority of those have fast enough internet. All I can say is nothing is truly free. An automatic solution could be to have the system detect the internet speed and bypass that specific computer for this. This is yet another example of what I've been saying for years. You gotta be an informed computer nerd in the modern world. Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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I do pity those folks on metered internet connections that got notices from their provider that they exceeded their bandwidth because unknown to them, Microsoft was using their connection to distribute Windows to other users.
John Laptop-HP Omen I7 Win11Pro 32GB 2x2TB, 1x4TB SSD Desktop-ASUS-I7 Win10Pro 32GB 2x1.5TB, 2x2TB, 1x4TB SATA BB2025/UMC404HD/Casios/Cakewalk/Reaper/Studio One/MixBus/Notion/Finale/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com
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PG Music Staff
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I do pity those folks on metered internet connections that got notices from their provider that they exceeded their bandwidth because unknown to them, Microsoft was using their connection to distribute Windows to other users.
Yep, that seems pretty rough! You'd think there would be a big, glaring notice that you were signing your computer up to this, wouldn't you? Plus repeated check-ins every, say, gigabyte that you uploaded, asking if you wished to continue functioning as a peer-to-peer distribution node. So weird.
Will - PG Music
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To turn this update sharing off got to settings/update and security/Windows update/advanced options/ choose how updates are delivered and turn it off. This will stop the sharing of your updates and apps to others.
I got banned from Weight Watchers for dropping a bag of M&Ms on the floor.
It was the best game of Hungry Hippos I've ever seen!
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Help! Tech S.O.S (Off topic)
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BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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New RealTracks Released with Band-in-a-Box 2025!
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These RealTracks includes “Soul Jazz” with Neil Swainson (bass), Mike Clark (drums), Charles Treadway (organ), Miles Black (piano), and Brent Mason (guitar). Enjoy “Requested ’60s” jazz, classic acoustic blues with Colin Linden, and more of our popular 2-handed piano soloing. Plus, a RealTracks first—Tango with bandoneon, recorded in Argentina!
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We’ve added new RealTracks across bro country, Americana, praise & worship, vintage country, and songwriter piano. Highlights include Brent Mason (electric guitar), Eddie Bayers (drums), Doug Jernigan (pedal steel), John Jarvis (piano), Glen Duncan (banjo, mandolin & fiddle), Mike Harrison (electric bass) and more—offering everything from modern sounds to heartfelt Americana styles
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New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Windows!
Xtra Styles PAK 20 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 20.
Video: Xtra Styles PAK 20 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Windows!
We've just released XPro Styles PAK 9 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 9 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Video: Band-in-a-Box® 2025 for Mac®: VST3 Plugin Support
Band-in-a-Box® 2025 for Mac® now includes support for VST3 plugins, alongside VST and AU. Use them with MIDI or audio tracks for even more creative possibilities in your music production.
Band-in-a-Box® 2025 for Macs®: VST3 Plugin Support
Video: Band-in-a-Box® 2025 for Mac®: Using VST3 Plugins
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