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Band-in-a-Box for Windows
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Joined: Jan 2009
Posts: 148
Apprentice
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OP
Apprentice
Joined: Jan 2009
Posts: 148 |
Hi,
I installed my MOTU Ultralyte Hybrid on my PC and had it working in Sonar Platinum.
It may be coincidence but since installing BIAB the MOTU no longer works via any application i.e media files will not play at all beyond 0:00.
Anyone familiar with this situation?
Many thanks!
M
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Band-in-a-Box for Windows
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Joined: Jan 2017
Posts: 11
Newbie
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Newbie
Joined: Jan 2017
Posts: 11 |
I'll note - only because...er, yes, I've done both of these things, and spent who knows how many sound-less minutes before realizing my stupidity -
a) On my PC sometimes for whatever reason I'll change the playback device from the little speaker icon in the bottom toolbar, then forget to change it back. Usually it's because I changed the playback device to my wireless headphones because I'm on a Skype call or something. So even though I'm hearing sound from Youtube or whatever, my DAW etc expects to be using my Focusrite. So...yeah. I usually spot this right away now; the first couple of times I was befuddled for longer than I care to admit.
b) One of my tax deductions once turned the headphone volume knob on my Focusrite all the way down. Trying to trouble-shoot that one was fun (hint: not fun).
Last edited by DragonAsh; 03/05/17 01:26 PM.
-------------------------
PC: Win10 Pro 64
32GB RAM + Two 250GB SSD + Two 4TB Externals
Software: BIAB 2017 / Reaper / Sonar / EZDrummer 2 /
EastWest Composer Cloud / Amplitube 4
Guitar: Gibson SG T Heritage Cherry
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 12,980
Veteran
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Veteran
Joined: Dec 2002
Posts: 12,980 |
I'll note - only because...er, yes, I've done both of these things, and spent who knows how many sound-less minutes before realizing my stupidity -
Yes, your initial question was one of those which simply can't be answered by us.  Which is why no one responded. We just needed you to fingure out what button you forgot to press. Glsd you found it. Bet you won't make that mistake again. 
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Band-in-a-Box for Windows
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Joined: Jan 2009
Posts: 148
Apprentice
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OP
Apprentice
Joined: Jan 2009
Posts: 148 |
It's not a volume problem.
Media will not play, will not get beyond 0:00.
I should mention that there are two other internal soundcards - Realtek and NVidia. The Realtek works fine so maybe there is a conflict happening somewhere.
Just wondered if anybody had encountered it.
Thanks
M
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Band-in-a-Box for Windows
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Joined: Jun 2012
Posts: 21,107
Veteran
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Veteran
Joined: Jun 2012
Posts: 21,107 |
Try this:
Right-click on the speaker icon on the task bar
Select Playback Devices
Left-click on the required(expected) playback device (e.g. Speakers - default device)
Click Configure
Click the Test button.
Do you hear each speaker play a unique sound?
Try other playback devices if available.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box for Windows
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Joined: Jan 2009
Posts: 148
Apprentice
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OP
Apprentice
Joined: Jan 2009
Posts: 148 |
Try this:
Right-click on the speaker icon on the task bar
Select Playback Devices
Left-click on the required(expected) playback device (e.g. Speakers - default device)
Click Configure
Click the Test button.
Do you hear each speaker play a unique sound?
Try other playback devices if available. Thanks! Yes, I tried this and the Realtek is fine - actually the NVidia is not plugged in so discount that. The MOTU starts the test and the Meter shows an initial sound level which then freezes, exactly the same as if I play a WAV in Soundforge. The media will physically not play beyond 0:00. There is no sound. Maybe I should just try to reinstall the drivers? M
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 2,506
Veteran
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Veteran
Joined: Dec 2011
Posts: 2,506 |
You wouldn't happen to be using Windows 10 would you? I've noticed several times that whenever Win 10 "secretly" updates itself during the night, I have problems with my MOTU drivers. Usually have to delete and reinstall the drivers. YMMV.
Jeff
Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2026, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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Band-in-a-Box for Windows
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Joined: Jan 2009
Posts: 148
Apprentice
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OP
Apprentice
Joined: Jan 2009
Posts: 148 |
You wouldn't happen to be using Windows 10 would you? I've noticed several times that whenever Win 10 "secretly" updates itself during the night, I have problems with my MOTU drivers. Usually have to delete and reinstall the drivers. YMMV. Jeff Ha, thanks Jeff. I'll try that. Yes, I'm on Windows 10 for my new laptop and the MOTU has worked perfectly with Windows 7 for the last 7 years and still does on the old one. M
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Band-in-a-Box for Windows
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Joined: Jan 2009
Posts: 148
Apprentice
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OP
Apprentice
Joined: Jan 2009
Posts: 148 |
OK, all good, thanks Jeff.
I'll look out for it periodically disappearing ;-)
M
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 2,506
Veteran
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Veteran
Joined: Dec 2011
Posts: 2,506 |
No problem, glad to help. Yep, Win 10 is a wile and cantankerous little beast! Plays havoc on my driver all the time.
Jeff
Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2026, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box® 2026 for Mac - Special Offers End at 11:59pm PDT on Friday, May 15th, 2026!
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- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
- MIDI SuperTracks Set 46: Piano & Organ
- Instrumental Studies Set 24: Groovin' Blues Soloing
- Artist Performance Set 19: Songs with Vocals 9
- Playable RealTracks Set 5
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- SynthMaster Sounds Set 1 (with audio demos)
- iOS Android Band-in-a-Box® App
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- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
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- MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
- MIDI SuperTracks Set 47: More SynthMaster
- Instrumental Studies 25 - Soul Jazz Guitar Soloing
- Artist Performance Set 20: Songs with Vocals 10
- RealDrums Stems Set 10: Groovin' Sticks
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
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Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
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Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
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Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.
Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
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