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Band-in-a-Box for Windows
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Joined: Apr 2017
Posts: 25
Enthusiast
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OP
Enthusiast
Joined: Apr 2017
Posts: 25 |
Finally have got around to load my BIAB 2017 Everything PAK.
Loaded the basic what is needed to run BIAB from the USB drive. Installed what was needed in the Windows Acer laptop and all that was necessary seemed to install ok. Interesting it did not install a shortcut on the desktop but no problems created one.
So BIAB boots no problem, beauty I thought had a brief scratch around, threw some chords in an played no problems. That was until I wanted to close the program down. It would not close. It spat out a fault log which has been sent to PGMusic so we will see what they make of that.
I had to eventually close BIAB via task manager, it just would not let me close it down.
Anyway thought a pc shutdown and reboot might do the trick. Wrong! If I try an boot I get " Cannot find/or problems with datalist.asc" That all it will let me do now.
If I leave the USB drive plugged in I get an error report " Exception EOSError in module Band-in-a-box at 0000D591 a call to an OS function failed."
Suspect I will need to uninstall and reinstall BIAB and hope that this recovers the program operation.
Anyone else had this issue?
Regards,
Ian
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Band-in-a-Box for Windows
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Joined: Apr 2017
Posts: 25
Enthusiast
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OP
Enthusiast
Joined: Apr 2017
Posts: 25 |
Just uninstalled BIAB and reinstalled from scratch. All appeared to install properly but get exactly the same error messages above from the get go, it did not boot up the BIAB program this time around though. Just the pesky two error messages. Knew my learning curve was going to be steep but this is rediculious.  Will need PGMusic tech support methinks. Regards, Ian
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,572
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,572 |
No, that problem has not been reported by anyone else here. Sorry you're having difficulty.
Yes, do call PG Music Support. They can even connect remotely to your laptop to diagnose the problem.
Good luck.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Dec 2007
Posts: 1,796
Expert
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Expert
Joined: Dec 2007
Posts: 1,796 |
I get occasional crashes on rendering WAVS from Midi tracks due the VST synth i like to use, Hypersonic 2; it sounds good for midi, but might be an outdated beast pluginwise. But so much easier to get going than the Omnisynth i once bought, as being recommended (and included 3 or 4 years ago?) by PG music. USB related crashes with audio drivers and even hangs are often related to graphics drivers in relation to Windows 10. Thus you'll have to tell more about your used system LoL. F
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,587
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Veteran
Joined: Oct 2008
Posts: 20,587 |
Ian,
Try this to see if it makes a difference.
1. Right click on the start-up short cut you created.
2. Select "Properties".
3. Under the "Compatibility" tab, select "Run this program as administrator".
Does this help?
Also, when you start the USB drive, does it always use the same drive letter? (This is necessary for location of Realtracks and Realdrums.)
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Dec 2015
Posts: 1,114
Expert
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Expert
Joined: Dec 2015
Posts: 1,114 |
Hi Yes indeed USB drive letters are allocated depending on the order they are inserted So to say if your USB HD is drive j today when you install . Then you take it out for some reason and insert another usb device say usb mem stick .if you now switch of and reboot the memory stick will be the first device seen and may get the letter you used for the USB HD, making it K this will break the links to where windows thinks BIAB is Two ways round this don’t unplug your biab hard drive or reserve a drive letter for that drive, Z is a good one¬ Mike. Here is alink on how to do this. https://www.howtogeek.com/96298/assign-a-static-drive-letter-to-a-usb-drive-in-windows-7/
Last edited by Mike Head; 07/02/17 03:47 AM.
BIAB2021 UltraPlus,AsusN55S1Tbssd, W10/64,Akai EIEpro Yamaha CVP405,SquireStrat, CoolsoftVMidSynth Novatation Impulse61 Ctr kbd, Cwalk blab Kontakt http://mikesmusic.byethost16.com/
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Band-in-a-Box for Windows
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Joined: Apr 2017
Posts: 25
Enthusiast
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OP
Enthusiast
Joined: Apr 2017
Posts: 25 |
Ian,
Try this to see if it makes a difference.
1. Right click on the start-up short cut you created.
2. Select "Properties".
3. Under the "Compatibility" tab, select "Run this program as administrator".
Does this help?
Also, when you start the USB drive, does it always use the same drive letter? (This is necessary for location of Realtracks and Realdrums.)
Regards,
Noel Hi Noel, Thanks for the suggestion. No joy unfortunately. Regards, Ian
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,587
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,587 |
Ian, You don't say when you got BIAB 2017, but if it's been sitting around for a little while, it would pay to download the latest update and manually install it. The update can be found at... http://www.pgmusic.com/support_windowsupdates.htmPlug in your USB drive and double-click on the update exe file to get it running. When it gets to the path section, you'll need need to point the update installation to your USB drive. Out of curiosity, what antivirus software do you use? It could also pay to exclude the \bb and \Realband directories from being checked by the software. Regards, Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Apr 2017
Posts: 25
Enthusiast
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OP
Enthusiast
Joined: Apr 2017
Posts: 25 |
Sorry guys for my tardy reply been up to my armpits in alligators.
Rang PG Music tech support this morning hooked up with Ken on their customer support he was great. Knew exactly what the problem was as they had seen it a number of time before.
Basically operator error not understanding how the system is confirgured when you run the program from the USB drive. Never configured running a program from USB before. Had me sorted in less than 10 minutes.
Nice to know that when you buy a product it is backed up. So Ken if you tune in to this posts thanks again!
And thanks to you guys for jumping in with you helpful suggestions, it is appreciated. Nice community going on here!
Regards,
Ian
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,572
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,572 |
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Sep 2006
Posts: 2,312
PG Music Staff
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PG Music Staff
Joined: Sep 2006
Posts: 2,312 |
Hi Ian, We're happy to read that Kent was able to sort this out for you! Have fun with Band-in-a-Box  -Callie
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
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Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
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Holiday Weekend Hours
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April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
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