folks, this is totally inacceptable. any other C/R system known to man lets you manage offline activations online from any www device, in real time. or even better, go eLicenser or iLok and be done with it. Rhino
And be sure to check your spam folder in case your email system thought it was spam.
You do get 30 days before it locks up on you.
Did you get the USB drive? If so, I believe your license code is found on a sticker on the drive. I'm not sure what happens with the DVD versions or memory stick versions, however.
John
Laptop-HP Omen I7 Win11Pro 32GB 8TB SSD Desktop-ASUS-I7 Win10Pro 32GB 11TB SATA
Rhino, I had an issue with the Serial # on my 2018 HD, Andrew got right back to me, I’m sure they are just swamped .....they will take care of you for sure...
And be sure to check your spam folder in case your email system thought it was spam.
You do get 30 days before it locks up on you.
Did you get the USB drive? If so, I believe your license code is found on a sticker on the drive. I'm not sure what happens with the DVD versions or memory stick versions, however.
thanks, nothing in the spam, I checked twice a day, and PG is on the whitelist anyway from previous conversations.
it's a DL version. could not activate earlier as I was fighting a fried board & CPU over the holidays. Now the smoke has cleared and I'm out of extra €650 (not PG's fault of course), I'd like to use my software.
Out of curiosity, Rhino, were those 4 working days or was the weekend included? (PG Music's business hours show that Support doesn't work over the weekend. Maybe that also impacted on the delay.)
Out of curiosity, Rhino, were those 4 working days or was the weekend included? (PG Music's business hours show that Support doesn't work over the weekend. Maybe that also impacted on the delay.)
4 days starting from Saturday noon GMT. nobody expects people to work on weekends, but a quick email check on Monday morning is not asking too much, I guess ... it's Wednesday evening now, and it's finally working.
high time for a modern customer friendly CP scheme imho, ideally dongle, or at least automated 24/7 offline CR generation like everybody else. Downtime is the worst case scenario for a user.
In case someone else finds this later, can't you click My Account on the main website (where the purchase was made, not here in the forums), then look for your serial number? Or does it not get inserted until you register it?
Sorry if it is a dumb question. I see the last few years serial numbers and a couple associated internet order numbers when I click My Products. /Then again, I may not see the 'normal' flow.
I do not work here, but the benefits are still awesome Make your sound your own!
In case someone else finds this later, can't you click My Account on the main website (where the purchase was made, not here in the forums), then look for your serial number? Or does it not get inserted until you register it?
Sorry if it is a dumb question. I see the last few years serial numbers and a couple associated internet order numbers when I click My Products. /Then again, I may not see the 'normal' flow.
The serial number is available on the download page from the beginning. The same serial number shipped with the update DVDs.
In case someone else finds this later, can't you click My Account on the main website (where the purchase was made, not here in the forums), then look for your serial number? Or does it not get inserted until you register it?
Sorry if it is a dumb question. I see the last few years serial numbers and a couple associated internet order numbers when I click My Products. /Then again, I may not see the 'normal' flow.
not a dumb question, but it's not about the serial per se. I got my serial # with the confirmation mail and backed it up.
however, the program(s) require activation to run, basically you send PG your serial plus some kind of machine ID, and you get back activation codes for your specific machine, which unlock the program(s). It's called CR, challenge / response, and is usually handled realtime and automated in your account with other software, 24/7. PG's email system is inferior, as the activation codes are generated manually, which apparently is not error free and often results in several days of downtime for the user, it has not been the first time for me.
I can understand your frustrations but that's why P.G. music gives you 30 days before lock down
I had a small problem with this but a complete shut down and reboot solved the problem
But before this I contacted P.G Music and within 12 hours received a reply giving me the activation code again
Because I bought the product direct from them there was no need to activate as that had been done automatically upon purchase - and notified on the instructions - which I did not read initially
This could be made more clearer - but a first class response
jazzman
Last edited by Jazzman; 01/11/1801:21 AM.
BIAB - RealBand - 2022 Windows 10 64 Zoo computer with 7i processor- SSD 1TB -2TB HDD Roland keyboards
yes, the DAW doesn't even have a physical www connection (and won't ever get one), the other machine is behind a strict firewall. ain't nothing out there worth opening up that can of worms for more than browser and mail client. the plan for 2018 is to switch to live Linux for the web anyway ...
Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe
This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.
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MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
MIDI SuperTracks Set 46: Piano & Organ
Instrumental Studies Set 24: Groovin' Blues Soloing
Artist Performance Set 19: Songs with Vocals 9
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Instrumental Studies 25 - Soul Jazz Guitar Soloing
Artist Performance Set 20: Songs with Vocals 10
RealDrums Stems Set 10: Groovin' Sticks
SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!
Introducing XPro Styles PAK 10 – Now Available for Windows Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
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Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Introducing XPro Styles PAK 10 – Now Available for Mac Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Mac Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
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