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Band-in-a-Box for Windows
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Joined: Mar 2011
Posts: 20
Enthusiast
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OP
Enthusiast
Joined: Mar 2011
Posts: 20 |
In BIAB 2017, the Real Tracks Picker listed 13 tracks as N/A. I upgraded to BIAB 2018 on top of 2017 and now all 13 tracks are available. In BIAB 2018, however, the Real Tracks Picker lists 24 tracks as N/A. None of these tracks are in 2017 so I assume they are new in 2018. Does anyone know what causes this issue and how I can make the 24 N/A tracks available in 2018?
Ron
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Band-in-a-Box for Windows
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Joined: Aug 2011
Posts: 11,039
Veteran
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Veteran
Joined: Aug 2011
Posts: 11,039 |
Did you purchase any of the bonus PAKs? There were numerous RealTracks included in the 49 PAK.
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Band-in-a-Box for Windows
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Joined: Jan 2018
Posts: 1
Newbie
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Newbie
Joined: Jan 2018
Posts: 1 |
Is it possible that the "free bonus" tracks are simply NA? It's one of the many confusing things about seeing "free" and "Bonus" as one and the same. Some 2018 tracks may have been part of other paks, depending on which option one chooses. (Pro, Ultra, etc.) Searching for simplicity could yield some benefits here. And the recent "sale" of real tracks additions which ended on the 25th (advertised on the website) was made all the more confusing by the lack of clarity as to which of the versions (Pro etc) could utilize them.
Dell XPS 8900, Intel I7-6700 @4GZ, 24GB Ram.64 bit system. Win 10.
Sonar Platinum, Studio One 3.5 Pro, Blue Yeti Mic, JBL spkrs.
Las Vegas.
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,828
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,828 |
Hi,
The ~24 RealTracks mentioned are part of the 49PAK (not free) bonus PAK.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 647
Journeyman
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Journeyman
Joined: Jul 2000
Posts: 647 |
I had exactly the same problem (and same number of N/A) including 2 tracks that are marked (RT Folder) This evidently means that the .ST2 file exists but the track folder is missing.
I got the same answer as provided by Andrew.
However, I do not think this is an appropriate answer.
I ran the download manager it confirms that I am not missing anything that I am qualified for - i.e. paid for
The ‘ADD ONS’ report shows I do not have two soloist sets - i.e. I didn't buy them. And no where are they flagged as N/A (as far as I can see)
It seems logical that this report could show that I do not have the 49-PAK Real Tracks.
The tracks that are now showing as N/A would then be eliminated from the tracks report,
Any tracks identified as N/A would be then an error of some kind.
BIAB for Windows Version 2019 (643)
Windows 10 (1909)
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Band-in-a-Box for Windows
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Joined: Mar 2011
Posts: 20
Enthusiast
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OP
Enthusiast
Joined: Mar 2011
Posts: 20 |
Andrew,
OK that explains it. But how does the Real Tracks Picker even know these tracks 'exist' if the 49 Bonus PAK is not installed? Should I assume that on any future upgrades the N/A tracks are in another PAK I didn't buy and not a track that just didn't install properly? How can I tell the difference?
Thanks,
Ron
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,587
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,587 |
Ron, On the very bottom, left corner of Realtrack picker there's an option to "Show Realtracks that are N/A". It sounds like this is active on your system. With future upgrades, make a note of what Realtrack numbers (or sets of Realtracks) come with the upgrade. It's then very easy to check these. Also, if you log-in into your sales account, go to My Products and scroll down a bit, you'll find all the sets of Realtracks that you've purchased. Hope this helps, Noel
MY SONGS...Audiophile BIAB 2026
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
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Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
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Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
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Wishing you an egg-cellent weekend!
— Team PG
Update to Build 10 of RealBand® 2026 for Windows®!
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